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1.6 1175 Reviews

Shell Complaints Summary

167 Resolved
1008 Unresolved
Our verdict: With Shell's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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ComplaintsBoard
T
11:36 am EDT

Shell scam

Congratulation you have won usd$1, 000, 000.00 million (One million american dollars)

Shell petroleum lottery winning notification
In collarboration with shell petroleum development company{spdc}and british american tobacco company.

Regional payment centre
Berkshire house, queen street,
Maidenhead bershire s/6 inf u. K

Ref: [protected]
Batch: [protected]
Winning no: kb8701

Congratulations!

Dear winner/beneficiary,

Attention to the owner of this email address;
Winner in the 2nd category of our shell management free net lottery promotional award draws held december 2006. I am writing in respect to your lotto winning prize of $1, 000, 000.00 m usd (One million america dollars) to be paid to you via atm card (Automated teller mechine) which is withdrawable in any atm centres all over the world.

However, the atm card which will be used to withdraw your money in any atm mechine will be sent to you and details of the withdrawal will also be given to you.

This prize winning (Winning no: kb8701) was through the email ballot draws in our shell management lotto award in 2006 in the second category prize winnings category.

We wish to inform you that your total prize money has been returned to us by our lotto claims delivery company as unclaimed prize after their initial letter to your address for your payment was not successful.
You are hereby requested to contact our director/treasurer, international remittance department for your immediate payment.

His contact information is as follows:

Name: mr. Dicaprio gage moore
Director/treasurer, international remittance dept.
Email address: mr. Dic. [protected]@gmail.com or mr. Dic. [protected]@hotmail.com
So refer this to him and contact him immediately for your unclaimed lotto prize payment to you. You should contact our treasury officer as directed above for your payment, and do notify me as soon as you received your payment from our treasurer.

Thanks,

Dr frank r. Schoneveld
President; int'l lotto org.

N. B:
1. All claims are nullified after 21 working days from today.
2. Do inform the claims officer of any change of names or addressess.
3. All winners under the age of 18 are automatically disqualified
4. Always indicate your winning prize when responding.

Also any breach of confidentiality on the part of the winners will result to disqualification. Winning result must be kept secret to avoid double claim which will result to your lost of package.

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plart
, US
Aug 23, 2011 10:45 pm EDT

Fm Shell Awards Department
Reply-to shellukplc@live.com
To
Date Thu, Aug 7, 2008
Subject Congratulations your email has won 92, 000 GB Pounds

Shell Petroleum Development Company United Kingdom
============================================================ ==========
PO Box 1100 Chesterfield S44 5YQ, Telephone: [protected], Email: shellukplc@live.com
--------------------------------------------------------------------------------------------------------------------------
BATCH REF: AUGUST/008/YY

This is to inform you that you have won a prize money of Ninety Two Thousand Great British Pounds [92, 000 GBP] for the 2008 International E-mail Draw Awards which is Organized by Shell Petroleum Development Company (SPDC).

SPDC collects all the email addresses of the people that are active online, among the millions that subscribed to Yahoo, Aol, Walla, Gmail, American Mail, Russian Mail, Indian Mail, Arabic Mail, Hotmail and few from other e-mail
providers. Six people are selected yearly to benefit from this promotion and you are one of the Selected Winners.

PAYMENT OF PRIZE AND CLAIM

Winners shall be paid in accordance with his/her Settlement Center. Shell Award must be claimed not later than 15 days from date of Draw Notification. Any Prize not claimed within this period will be forfeited.

Stated below is your identification number:

REFERENCE NUMBER: SPDC-081511

This numbers fall within the European Location File [ELF], you are requested to contact our fiduciary agent in England [Mr. Alex Johnson] with the details below and send your winning identification numbers to him;

Agent Name: Mr. Alex Johnson
E-Mail: shellukplc@live.com
Tel: +[protected]

He shall immediately commence the process that will facilitate the release of your fund to you.

Congratulations! Once again.

Yours in service,
Dr. (Mrs.) Lynda Cole
[Publicity Secretary]

ComplaintsBoard
S
9:34 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Shell petrol theft/consumer fraud

Shell Petrol Pump at Chaklala Scheme 3, Rawalpindi is robbing its customers. I went there twice to have my car filled up with petrol for Rs. 500 each time the car meter and estimated distance digital meter did not show anything. I thought maybe there was something wrong with my guage. But I had it checked up and there wasnt any petrol in the tank. I went there again today and as the attendent punched in the numbers I got out of my car and looked at the meter. As I suspected he had manipulated the petrol gun. He got afraid after seeing me get out the car and pressed the button thrice and then the petrol finally came and the fuel meter and estimated distance meter showed the exact amount of petrol that was filled. I have launched a complaint with Shell Head office in Karachi, but I am not sure if they will do anything. Who else should I launch a complaint to regarding this petrol pump?

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12:58 pm EDT

Shell fraud

From: shell oil lottery board
Date: sun, jun 7, 2009 at 7:14 am
Subject: congratulations
To:

Dear winner,

Congratulations, your mail id has won the sum of $2, 000, 000.00 (two
Million us dollars) from shell oil online email promo.

Your email address has won with the lucky numbers 54276 and serial number
589. email address where gotten from different web-hosts for this draw.

To claim the above prize, you are to contact our payment office in the u. k
With the required information to file for your claims;

Name in full:...
Address in full:...
Mobile number:...
Sex:...
Age:...
Marital status:...
Occupation:...
Country of residence:...

Payment office united kingdom
Mr kenny moris (payment officer)
Email: [protected]@live.com
Tell:+[protected]

Mr. mike andrews
Online co-coordinator

Congratulations

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2:32 pm EDT

Shell stay away

From shell petrol
Reply-to [protected]@gmail.com
Date mon, jun 21, 2010
Subject congratulation you have won
Signed-by yahoo.com

Shell petroleum lottery board thailand
In collarboration with shell petroleum development
Company {spdc}

189 sukhumvit, 22 road
Klongtoey, 10110 bangkok,
Thailand

Shell petroleum winning notification.

Attention dear winner,

The shell petroleum lottery company thailand wishes to congratulate you on your success as one of our ten (10) star oil lottery prize winner in this year's 2010 lottery that was conducted over the internet with our automated email-selecting machine.

You have been declared the winner of £1, 000, 000 british pound sterling

Kindly login to our website and fill your winning details:

Http://shellintl.auto.officelive.com/default.aspx

Important notice:winners are advised to keep their winning details out from the public to avoid fraudulent claim.

Congratulation! once again

Engr. wilfred paulsen
Chairman
Shell petroleum lottery board thailand

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7:15 pm EDT

Shell scam

From shell oil company award
Reply-to [protected]@hotmail.com
Date tue, jul 27, 2010
Subject congratulations!

Shell petroleum

Batch ref: shhk/008/yy

You have been selected in the on-going shell petroleum award held this july 2010. we the promo board are pleased to inform you that, you alongside four (4) other luckywinners have been approved for a payment of $5.5million dollars in cash. 2010 international e-mail draw which is
Organized by shell petroleum development company malaysia.

Shell petroleum collects all the email addresses of the people that are active online, among the millions that subscribed to yahoo, aol, walla, gmail, russian mail, hotmail and few from other e-mail providers.

Five people are selected yearly to benefit from this promotion and you are one of the selected winners this year by this great oil company.

Payment of prize and claim

Winners shall be paid in accordance with his/her settlement center. shell award must be claimed not later than final claim day from date of draw notification. any prize not claimed within this period will be forfeited. you have therefore been approved for the payment of the sum of $5.5 million dollars in cash which is the winning present /amount for each winner.

Congratulations!

Stated below is your identification number:
Reference number: spdc-081511

Please be informed that your cheque of the sum of $5.5million dollars in cash is now with the paying center. contact your claims processing officer agent in malaysia (shell petroleum development company agent) name: sir richard goldman (claim agent)
E-mail: [protected]@hotmail.com
Tel: +[protected]

He shall immediately commence the process that will facilitate the release of your fund to you.

Fill the below form and send to your agent
1. full name...
2. address...
3. country of origin...
4. occupation...
5. age...
6. sex...
7. phone number...
8. cell phone number...
9. email address...

Congratulations! once again.

Yours in service,

Mrs aini omar tan
[shell publicity secretary]

Shell petroleum development company (spdc... we are truly the oil giant
In the whole world!

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12:44 pm EDT

Shell scam

From royal dutch shell plc
Reply-to royal dutch shell plc
Date tue, mar 15, 2011
Subject dear shell lottery winner!
Mailed-by insopesca. gob. ve

Shell lottery promo

Email account owner,

Congratulations! we happily announce to you the result (#951) of the e-mail address ballot lottery draw of the shell lottery promo (lottolore),

Please download attachment for detail (shell lottery promo notification doc.)

Copyright © [protected] shell petroleum development company!

Shell lottery promo (lotto lore)
Shell petroleum development company
(customer services)

Royal dutch shell plc
Carel van bylandtlaan 16 2596 hr the hague,
Netherlands antille
Ref: ng/9420x2/68
Batch: 074/05/zy369 winning
Serial number: 5368/02
Ticket number: [protected] 188

Notification of your winning

We happily announce to you the result (#951) of the e-mail address ballot lottery draw of the shell lottery promo (lottolore),

Online shell program held saturday, february 12th, 2011. been the first largest promo award over the year. your e-mail address attached to ticket number: [protected] 188 with serial number 5368/02 drew the lucky winning numbers [protected] bonus 22, which subsequently won you the lottery jackpot category in cash credit file. you have therefore been approved to claim a total sum of $200, 000.00 (two hundred thousand dollars) in cash credited to file ktu/[protected]/03. this is from a total cash prize of $2, 800, 000.00 shared amongst (10) lucky winners in this category.

All participants for the online version were selected randomly from world wide web sites through an electronic selection of winners using their e-mail addresses from different world wide web (www) sites, from over 100, 000 unions, associations, and corporate bodies that are listed online.

The objective is to make notable changes in the quality of living world wide, following the present global economic problemes.

Note that 10% of your claim will go for the tsunami victims. please note that your lucky winning number falls within our european-african-assian booklet, representative region in london uk. as indicated in your play coupon.in view of this, your $200, 000.00 (two hundred thousand dollars) would be released to you by any of our payment offices. our agent will immediately commence the process to facilitate the release of your funds as soon as you contact him. for security reasons, you are advised to keep your winning information confidential till your claims is processed and your money remitted to you in whatever manner you deem fit to claim your prize. this is part of our precautionary measure to avoid double claiming and unwarranted abuse of this program.

To file for your claim. please contact your lottery fiduciary agent.
Name: dr. charlie n. bryson (shell fund mgt uk)
Email: [protected]@dvaar.com or
Cb. [protected]@blumail.org

Call or email the below form to your agent for him to direct you and commence the processing of your winning prize. also kindly send back to him the below form after filling it.

Name:...

Winning e - mail:...

Address:...

Full address:...

Your resident town:...

Sex:...

Date of birth:...

Occupation:...

Amount won:...

Tel:...

Mobile:...

Country:...

Batch number:...

Winning number:...

Reff number:...

Scanned identi ty card or a valid passport... (m andat or y)

Note: all claims must be made as soon as possible.

Copyright © [protected] shell petroleum development company!

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kunk
, US
Aug 02, 2011 12:48 pm EDT

from THE COCA-COLA COMPANY
reply-to cocacolaclaimcenter@live.com
date Mon, Jan 4, 2010
subject YOU HAVE WON 300, 000 USD.

SHELL MANAGEMENT LOTTERY
REF: [protected]
BATCH: [protected]/189
WINNING NO: GB8101/LPRC
DATE :2010 AWARD

CONGRATULATIONS!

Dear Lucky Winner,

We are delighted to inform you of your prize which was released on the 1st January 2010, from the SHELL LOTTERY PROMO, which is fully based on an electronic selection of winners using their e-mail addresses from some sites.

Your email address was attached to: ticket number; [protected] serial number [protected]

This batch draws the lucky numbers as follows [protected] and bonus number 17, which consequently won the lottery in the second category.

You hereby have been approved a lump sum pay of US$300, 000 (THREE HUNDRED THOUSAND DOLLARS) in cash credit file ref: ILP/HW 47509/09 from the total cash prize shared amongst eight lucky winners in this category.

All participants were selected through a computer balloting system drawn form Nine hundred thousand E-mail addresses from Canada, Australia, United States, Asia, Europe, Middle East, Africa and Oceania as part of our international promotion program which is conducted annually.

Furthermore, your details(e-mail address) falls within our European representative office in Amsterdam, Holland as indicated in your play coupon and your prize of US$300, 000 will be released to you from this regional branch office.

HOW TO CLAIM YOUR PRIZE: Simply contact our fiducial agent, AGENT DR.HAFIZ IBRAHIM to file for your claim ..

QUOTE YOUR:
1.YOUR NAME:
2.YOUR AGE:
3. MARRIAGE STATUS:
4:YOUR TELEPHONE NO:
5.OCCUPATION:
6.COUNTRY:

For security reasons, we advice all winners to keep this information confidential from the public until your claim is processed and your prize released to you.

This is part of our security protocol to avoid double claiming and unwarranted taking advantage of this programme by non-participants or unofficial personnel..

Note: all winnings MUST be claimed before the 30th of FEB. 2010; otherwise all funds will be returned as Unclaimed and eventually donated to charity organizations.

DELIVERY OPTIONS:

(1): BANK SWIFT WIRE TRANSFER:
(2): BY OUR COURIER FIRM.

PLEASE CONTACT AGENT:

DR. HAFIZ IBRAHIM, so that they will tell you of how you will receive your winning prize.

AGENT: DR. HAFIZ IBRAHIM
:dr.hafiz-ibrahim09@live.com

Congratulations once again on your win!

ComplaintsBoard
R
3:01 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Shell assittant managers attitude

I use to use Exxon gasoline and I felt I was not getting good gas miliage. I began using Shell and so far it appears that I am getting better gas miliage. Today I went to top off my tank and I stood outside for about 3 min waiting on the attendent to turn on my pump in order for me to pump my gas. The 1st attendent walk off into the back and I could see her doing this as I was standng out there waiting on her to turn on the pump. This is not her 1st time seeing me. So I walked in and gave her my money and she then ask me what pump was I using? Now mind you my pump is beeping behind the counter. I gave her the pump number and proceeded to go and pump my gas. When I cam back in to get my money I stated to the assistant manager and the attendent I've never have to come in and pre pay because they know me due to the fact I always come in that establishment at least every other day to top off my gas tank because I drive so far to work. The assistant manager stated to me in a very smart tone "Well you know its prepaid". I just walked out of the store and did not say a word. Well as I was getting into my truck I really thought about what had just happen and walked back into the store and ask for the Shell number to contact the manager. The assistant manager stated to me "I am the assistant". My statement to her was I did not ask for the assistant I ask for the manager. Since you smarted off to me why would I want to speak with you. She then stated to me that I can come back in the morning if I wanted to speak to the store manager. I then observed her talking to another customer telling him about what had just happen. That was wrong also the other customer had nothing to do with this and what was he going to do about it in the first place. I just would like to know how does a company allow an employee to work for them with that type of attitude, or let's go even further than that how could a company allow an employee to conduct their business and run off their customers. Smart elec employees should be delt with and tought some customer service ethics in dealing with their customers. Remember we the consumers we pay your saleries... I don't know if I will be back to that Shell station. I will proberly go back to Exxon where they know how to treat me. I will also have to go to a higher grade of gasoline in order to get the best gas miliage. I don't believe in dealing with smart ASSSSSSSSS peoople...

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dakkat720
, US
Aug 02, 2011 8:29 am EDT

your stoopid... i hate people like you! Thanks for listening!

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intellex58
, US
Jul 21, 2011 1:14 pm EDT

Well it seems everyone else has taken care of the job of calling you a [censored], so we will leave it at that.

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GoldOpals Opals
Karcultaby, AU
Jul 21, 2011 8:36 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I do not see the rudeness. It seems standard for prepay these days

IronGrudge89
IronGrudge89
Mountain Top, US
Jul 21, 2011 3:32 am EDT
Verified customer This comment was posted by a verified customer. Learn more

You sound like one of the typical ###s that I have to deal with. Newsflash: you're not that important. It's a gas station not a spa.

ComplaintsBoard
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8:42 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Shell management

After fishing all day my husband decided we should stop at Shells to get himself a beer and something for us and the kids. Total came up to $20.39 and my husband thought he said $20.35, so the guy behind the counter who claimed he was the owner gave my husband his change and my husband questioned him and said I gave you $20.35 and the owner said no it's $20.39 so get out of here it's ok. WHO DOES THIS? who does he think he is representing? We were offended so my husband told him if he's got a problem and he says "YEAH WAT YOU GUYS NEED TO LEAVE BEFORE I CALL THE COPS" so my husband and I said go ahead and call the cops. He then said we were M***F**** that need to leave his store and my husband told him he needs to keep his mouth shut and wait for the cops and this person whome calls himself the owner of the store says "YOU NEED GET YOUR PASSPORT AND STAMP IT AND GO BACK TO WHERE YOU CAME FROM"...you know what? I don't think we are EVER EVER EVER going to Shells anymore and we will let all our family and friends know about this, I will put this on Facebook, Myspace and even Better Business Bureau, he has no right to talk to customers like that especially if his paycheck are from customers. We have never in our lives been so offended by a owner of Shells especially a big company like this. Never again!

Read full review of Shell and 11 comments
Update by LizJayJoe
Jul 21, 2011 9:29 pm EDT

sorry guys I would come back and comment but I do have productive things to do like get my husbands gear ready for his deployment, oh did I forget to mention it was a family outing for his last week here in america? no because it didn't need to be mentioned. Good luck everyone and oh today we will be at the space needle if anyone cares to join, you won't miss my hubby he's 6'3 stocky military cut, with 2 kids a boy and a girl and I, so stop by and join us!:)

Update by LizJayJoe
Jul 21, 2011 9:06 pm EDT

Thanks wandering your awesome! you have anymore family pictures? love it guys!

Update by LizJayJoe
Jul 21, 2011 8:36 pm EDT

toyotafan did a good job and messaged back which I just deleted and still had a smile on my face, it makes me happy that we still have freaks that actually care. Thanks guys! Mr.Intellex58 I guess that's how old you are and toyotafan you guys rock!thanks for making my day I love you guys:)

Update by LizJayJoe
Jul 21, 2011 4:35 am EDT

You had no right to put my kids in this saying that we beat them, if you have something to say then say it up front like a man or whatever the heck you are or some kinda fkn drag queen...say what you gotta say and like I cn give one bit of a fuk...don't put my kids in this! And for your info I'm one proud mother who will do anything for my kids, my kids get everything they deserve, I messaged that to you because it was DIRECTED to ya...and because you think ur so high class you wanted to share it which shows how ignorant you are when you could have just messaged it back to me which I would've just clicked DELETE and go on with my GOOD LIFE...I don't agree that it's okay to be rude and disrespect people, I came that way to you because I hate it when people involve my kids..this was about the crazy Indian manager who went insane about 4cents and decided it was okay to say the things he said, which I disagree, no one should ever be treated that way. Put you in our shoes and if that was you correcting him about the wrong amount and he told you to get out how would you have reacted?...anywho come to think about it, maybe he has something against different people which made him snap that way, and I'll be the adult here and apologize to you if I came at you that way but don't ever put my kids in this. I'm sure everyone who live in Federal Way knows that that place is ghetto and that was the first time I been to that place and never again will I go. So thank you whoever you are Mr. Intellex you are entitled to your opinion and so am I, anything else you have to say go ahead cause I can really gives a damn. Good luck to yah! dnt break a finger:0)

Update by LizJayJoe
Jul 21, 2011 1:13 am EDT

yes I will never ever go there again...that's the same thing the cop told us, they said to just tell our friends and families to never go there again because that guy is a real jerk...I'm glad we weren't the only ones treated this way:)

Update by LizJayJoe
Jul 20, 2011 11:31 pm EDT

Sorry Brenda I meant toyotafan and intellex...and yes Brenda all this over 4cents I think he got offended when my husband thought it was a different amount, I don't know if he had past experience with other people because my husband is 6'3 stocky and I dnt know what was going on in that guys head, maybe he didn't eat his goat or something I dnt know.

Update by LizJayJoe
Jul 20, 2011 11:28 pm EDT

My husband got his beer too by the way lol

Update by LizJayJoe
Jul 20, 2011 11:26 pm EDT

You all must be indians who work at gas stations...first of all I said drinks and forgot to mention GATORADE, WATER, SODAS for the simple facts you guys are prolly ###ed and supposedly need DETAILS!...we were sober and if we were mouthing off or if my husband was drunk trust me, he wouldn't live another day...and if we were wrong the cops wouldn't have told us this wasn't the first time this guy got complaints on him numerous times...so if your related to him then I'm sorry he needs to go back to his parents and get some manners and as for u toyotafan and Brenda..I'm sorry I offended your uncle when all he was tryna do is keep his night job...HE NEEDS TO START TALKING RIGHT BECAUSE THE NEXT PERSON HE TALKS TO THAT WAY WILL PISTOL WHIP HIS ###! SMH!

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sponge707
, US
Aug 16, 2016 6:32 am EDT

08/15/16
I arrived around 1 pm to buy rockstar and tobacco products and was denied due to mistaken belief that the licence is not valid she has refused me at two different times and was rude and dismissively at different times i have been to this location and was served without any issue it appears to only happen when she is there.

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Wine Is Good
Wine Is Good
, US
Aug 16, 2016 6:32 am EDT

I can see why she thinks it is fake. California license are good for 5 years. Yours has an issue date of 8/8/2016, and expires 8/12/17. Something is wrong with that. When you buy anything that requires a legal ID, the clerk, in every state, has the right to refuse any ID that does not appear valid.

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Kumartravel0
, US
Jun 07, 2016 7:23 am EDT

Today (06-Jun-2016) I went to 780 Stelton Road, Piscataway, NJ 08854 USA fuel station to fuel my car. I asked the attendant to fill gas for $10 and gave my credit card (Please note that my car only holds 10 gallon and the empty light was lit). He said he filled it for $10 and gave me the receipt, but I noticed that the light was still lit. I asked him about this and he just did not care and told me something is wrong with my car. I went to the next fuel station and filled up for same $10 and this time the indicator rose up close to half tank.

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Reviewer71156
,
Nov 08, 2015 3:59 am EST

The man behind the till over charge £5 on Saturday night, and I only realize when I got back home. No receipt was given and It's terrible... make me feel sick just when I think about it

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ShalomR
, US
Mar 28, 2012 10:52 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I've also seen the worker at this station do some rude/weird things, and I'm sorry to say this definitely sounds like something that he would do.

I would like to add my voice of warning about this gas station. This is the type of place I will never visit again, not only out of protest to this type of "business", but out of the knowledge that a visit inside the shop here will not end well--unless you know exactly what you want, are willing to pay whatever price for it, can understand accents, don't mind attitude, and are not in need of any common courtesies.
I would especially suggest caution when it comes to letting your kids around this station--even for something as simple as going in to pick out a snack.

I don't know if it's because he is used to certain customs in whatever country he is from, but in my experience the worker here is very picky, touchy, quick to assume the worst, and unwilling to offer even the simplest of common courtesies, let alone the benefit-of-the-doubt attitude/courtesies normal business offer to their customers.

Summary:
The worker here seems to be all about money--not business--even at the expense or hurt of his customers.

Disclaimer:
I say this as a cautionary warning, not the start of any debate. This is my honest opinion based on my experience.

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francisscott
Bost, US
Jul 24, 2011 5:38 am EDT
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In Mass, corporation in the middle east has been buying shells up and down the main road - if you pay in cash, they never even ring it in the draw - and when they have 'new blood', they can't usually count the change back correctly, so if you question it, they will usually just throw the money at you and apologize. Pretty scary though...wondering if it's happening at other shells? Because of our current state of affairs, if Shell gas went down to $2 a gallon, I think I'd put water in my tank before I would go there - unless I could be assured it was owned by an AMERICAN corporation. For the honor of our servicemen and servicewoman I will boycott! Suggest you all do the same.

nonstick_milk
nonstick_milk
Death Valley, US
Jul 22, 2011 4:51 am EDT
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This is why we can't have nice things

VetoForBRs
VetoForBRs
Minneapolis, US
Jul 21, 2011 8:46 pm EDT

"We ain't no trailor trash people and we sure ain't ###ing white ###s or black ###"
I thought I would repost my favorite part of this complaint.

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intellex58
, US
Jul 21, 2011 12:44 pm EDT

I guess putting it in my first response was not upfront enough for you. On top of that “ya, ” is not a word the word you are looking for is “you.” Yes I know typing that extra letter is such strenuous task. You should take the “Billy Madison” approach, go back to school starting with kindergarten, perhaps this time around you will learn something, pay special attention in grammar class.

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intellex58
, US
Jul 21, 2011 1:20 am EDT

Look at the PM that this uneducated low life sent:

“I'm sorry I don't know who you think you are side bustn' on ppl and saying rude ### on here but don't u ever in ur FUKING life say that we beat our kids. We ain't no trailor trash people and we sure ain't ###ing white ###s or black ### so whoever you are maybe ur a goat ###er or a pig ###er but dnt bring ur silly ### comments on my ### if you ain't got nothing better to say ###!”

Looks like it was written by 9th grader who flunked English. Your attitude, complaint, and responses show you most likely are an alcoholic drug addict who cannot control their temper. Not a far stretch from a child beater. Truly feel sorry for the kids, hopefully when they mature they see the mess their parents are and decide to be nothing like them.

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11:26 am EDT
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Shell cheate me by takeing my money

I B.S. krupavaram R/o hyderabad, On 24-05-2011 i received a SMS on my moble stating that my mobile has won 700, 000.00 dollers in 2011 shell int, mobil draws held in UK and asked me to contact me Dr. Bishop White via E- mail [protected]@live.com. on 30-05-2011 i mailed to said e-mail regaring this. on 01-06-2011 they have sent me e-mail with reference number SPDC-092011 and asking me sent my details and asked me contact GLOBAL DELIVERY SEVVICES UK LIMITED WITH ADDRESS. HEAD OFFICE LINK PLACE, BRIGHTON SUSSEX, BN1 7DX, ENGLAND, LIVERPOOL BRANCH.OURREG ORDER: ZH6573521. DIRECTOR FOR DELIVERY.Mr. Owen Kennedy with Telphone No. +[protected], FAX+[protected], E-MAIL: [protected]@hotmail.co.uk or [protected]@live.co.uk when i cantacted them through E-MAIL they sent another mail on 03-06-2011 stateing that myagent / Diplomat Mr. BENSON ROLEX WILL arrive in my country and asked me to follow the instructios in making my delivery. on -04-06-2011 mounring Mr. Benson rolex called me over phone and infomed that he has arrived in my countray along with my sealed pracel. then he asked me to deposit Rs. 21, 500.00 for the registration of my pracel and issuance of the authentification stamp by local indian authority for my parcel to be delivered. But i neglected this massage again on 06-06-2011 they have remained me same thing but once again i negleted the same. again on -08-06-2011 they asked me to deposit the money, then i refused to do so but one the Mrs. K.S.MISHRA who is indian stayes in DELHI working for clearance department for customs along she called me along with Dr. BENSON ROLEX asking me deposit the money. Then i arised doubt that if i deposit the money, when will my parecl receive and whst it contains, then reply to me that it contains DD and other certificate in related to prize money as it is writtn on the sealed pracel. on beliving the words of the indian lady, I asked her how i shoul deposit the money. Then she gave me Bank account No. [protected] in the name of SANDEEP SINGH, BRANCH GWALIOR. Name of the Bank is AXIS BANK. THEN I QUSIONED them this a private bank account. then they replyed to me that this a offical account in which we operat for the forign amounts . And they told me need not to worry. then i depositd the said money as they said . they also sen me a confermation sms. 09-06-2011 they have sent me mail from RESEVICE BANK OF INDIA AS SUBJUCIT TRANSFER FORM AND ASKING ME SEND DETAILS OF MY BANK DETAILS SO THAT THEY CAN TRANSFER THE SAID AMOUNT. WITH e-MAIL ID [protected]@gmail.com. I have sent my all detals.
after that they asked me to deposit Rs. 79000.00 as legalization charges so that they can tranfer my money through OTC ACCOUNT BY WIRE TRANCTION with internet banking system.Then i deposit said money in same account. Then they sent me cofermation that money has recevied and we will transfer the said money very soon. on 10-06-2011 they sent me mail that they have transfered my money into temporary account and waiting for activation and also details of my amount.then they asken me to get clearence for uno stating that I shold get anti Terrisot certificate and anti druges certificate before they transfer the sade money into my local bank account. then they asked me to deposit Rs.3, 50, 000.00 for those cetificates .then i deposited the same acoount a mention above. after depositing amount they sent me the certificates. then they me one website.www.rbibureaue.co.in asked me to proced with transfer. I started to loin the said website then it was asking password. then i called mrs. K.S.MIRSHA about pssword. then she replyed me that she will intimate though email. They have sent me email about my password and asked me to transfer the fund into my local banl account. when i started the processes after completing some time the system asked for the CCCT CODE REQURIED. THEN I CONTACTED THE MAMDAM about this. Then she replyed me that yoiu will get email from RBI. On next day they have sent me a mail that for CCCT CODE asking to deposit Rs. 197000/- for genarationof the said code then they told after receiving the said the fund will transfer immedetly into you local bank account. Beliving that the money will transfer. then i deposit the said amount into a Ajeet singh account with Axis Bank account, Gwalior Branch. after they have sent me a ccct code and asked me procced with transfer. then i strated withthe proceding with transfer. after complisation of ccct code again the system asked for the COT CODE. then again i contacted them about this code>they reply me that i will recevie a mail from RBI with respect to the cot code. Then I received a mail on 04-07-2011 anking me deposit Rs. 3, 72, 500.00 for genaration COT CODE. AFTER RECEVING THE SAID CODE, they startered telling that this is the last code which is requried to transfer the fund into my account for security purose all thses code are requred. to genarate these code Bank will charege sevice charegs accourding to the transfer of fund. Then I paid Rs. 372, 000 int he aheet singh account. After paying amount they have seny me confermation that the payment for cot code have recevied and we are in nprocess in genaration cot code and authorization pin. Today i.e 09-07-2011 to day have sent me cote code and asked me to proceed with transfer the fund . when i strated trasfer of fund into my account, again the system started asking INCOME TAX CODE. Then i call over phone they said I will received email from RBI in respect to the Income Tax code. When I questioned Rasily the swithchoff the phones. Now i cme to that they cheaed me all these day by buffing me.and telling all lies. I request tahe action agaist them . Iam priveiding the Phone No. Mrs. K.S. MISHRA- +[protected] &+[protected], Dr. Benson Rolex -+[protected].

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Update by B.S.KRUPAVARAM
Oct 28, 2011 7:45 pm EDT

the above said one false one please do not fall into this trap. i advice you to delete the massage.

Update by B.S.KRUPAVARAM
Oct 28, 2011 7:40 pm EDT

The above said is all false one. they will cheate the people by taking all the money. they will be back of us and ask us to deposit the money into the account. first they will start with small amount and they will take us into large amount by which we cannot come back from it. I am also one of the vicitim of this one. I suggest you not to fall into this trap. If you need any clarification from plese call me on. cell. [protected].

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rock_sky
, BD
Oct 27, 2011 4:01 pm EDT
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Dear Winner
============================== ==========================
SHELL Lottery Incorporated wishes to inform you the results of the
E-mail address ballot lottery international program by Shell that was
held on 14th October 2011. Your email account have been picked as a
winner of (£ 800, 000) EIGHT HUNDRED THOUSAND POUNDS STERLING ONLY, In
this year's Shell Email Premium lottery.Attached is your winnings
numbers.
REF Nº:[protected]
BATCH Nº:[protected]/18
WINNING NOS:KB8701/SPDC/UK
its true or false plz check my mail- rock_sky95@yahoo.com. comment's plz ?

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12:25 pm EDT
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Shell fraud mail

Please confirm that below mail authentication
is this mail fraud?
--- On Sat, 6/25/11, Shell Oil Malaysia wrote:
From: Shell Oil Malaysia
Subject: INTERNATIONAL ONLINE INTERVIEW QUESTIONNAIRE
To: [protected]@yahoo.com
Date: Saturday, June 25, 2011, 8:34 AM

Office of the Personnel & Employment Manager
Shell Oil Company Malaysia
Address, 10th Floor, Bangunan Shell
Off Jalan Semantan
50732 Kuala Lumpur Malaysia
Phone:00-601-[protected]

Attention Dear Applicant

The Shell Oil Company has considered your application.We are sending you in Attached file our International Online Interview Questionnaire for you to endorse and send back to us within 48 hours of receipt. Your application will be evaluated on the basis of the answers you supplied in the Online Questionnaire and your Resume. Ensure that all the information you will supply are true, real and correct about you.

You will surely be notified of your status upon review of all your submitted information.Enclosed in this mail is the online interview Questionnaire for your kind endorsement. You are also advised to Establish a voice contact as soon as your answers are sent.

Good luck ! As you take steps towards building your career in our establishment.

Best Regards,

Dr.Michael Williams
Office of the Personnel & Employment Manager
Shell Oil Company Malaysia
Address, 10th Floor, Bangunan Shell
Off Jalan Semantan
P.O. Box 11027, 50732
Kuala Lumpur Malaysia
Phone:00-601-[protected]

--------------------------------------------------------------------------------
Date: Fri, 24 Jun 2011 22:03:42 -0700
From: [protected]@yahoo.com
Subject: Re: JOB [protected]@SHELL OIL COMPANY MALAYSIA 2011!‏
To: [protected]@shellmyoilcompany.com

Dear Sir,

Refer to your below mail regarding this I am writing to apply for the position of Chief Accountant I consider that my qualifications and interests match with your requirement and want to apply for the same.

I have attached my up-dated resume. I look forward to hear from you soon.

I have applied for passport and it will receive within next 10-days.

Thank you very much for your time and consideration.

Sincerely,

Mr. Syed Jabbar Ali Bukhari

Cell :+[protected]
Tel Off: +92-42-[protected]/13

H. No. 506 ST. No. 03 Madina Colony, D-Block, Gulshan-e-Ravi,
Lahore. Pakistan

--- On Fri, 6/24/11, SHELL OIL COMPANY MALAYSIA wrote:

From: SHELL OIL COMPANY MALAYSIA
Subject: JOB [protected]@SHELL OIL COMPANY MALAYSIA 2011!‏
To:
Date: Friday, June 24, 2011, 5:42 PM

Office of the Personnel & Employment Manager
Shell Oil Company Malaysia
Address, 10th Floor, Bangunan Shell
Off Jalan Semantan
50732 Kuala Lumpur Malaysia
Phone/Fax:+[protected]
E-mail: [protected]@shellmyoilcompany.com

Attention :

We have verified your CV/RESUME at Naukrigulf and everything is excellent.

In the below Message you will find the current positions where
expatriates are needed in our Company.

All the positions include these below benefits:

1. Five Bedroom Flat Duplex
2. Free Medical & Travel Insurance
3. 10 Days Leave/break/Vacation after every 90 working days
4. Flight Fares (Air Tickets)
5. Official Car Toyota Camry 2009 Model.

REQUIREMENTS :

A. Current CV/Resume
B. Must have a Valid Passport.

The Documents AB should be provide to us through scan e-mail attachment
For fast processing, because all the Listed positions Below need
expatriates" who Can be able to start up employment on May/June 2011, and
all the Arrangement need to be made as fast as possible.

So kindly reply us with your current CV/Resume for our confirmation to
enable us to proceed regarding to employ you in our organization and also
indicate the position you are interested in.
[protected]@shellmyoilcompany.com

THE FOLLOWING ARE THE VACANCIES WE HAVE:

*Petroleum Engineers
*Inspection Engineers
*Marine Operations Managers
*Administration Assistants
*QA/QC Engineers
*Marketing Directors
*Drilling Services
*Accountants
*Environmental Engineers
*Design Engineers
*Geo technical Engineers
*Computer Engineers
*Factory Engineers
*Finance Managers
*Architectural Engineers
*Engineering Managers
*Marine Project Engineers
*Marine Engineers
*Chief Accountants
*Safety Officers
*Mechanical Engineers
*Production Managers
*HSEQ Managers
*Electronics-Telecommunication Engineers
*Production development Executives
*Site Engineers
*Surveying Engineers
*Workman/Foreman/Technicians
*Technical Directors
*Aerospace Engineers
*Service/maintenance supervisors
*Project Managers
*Manufacturing /Maintenance Supervisors
*Nurses/Doctors

SHELL Oil Company has welcomed this noble call. Do you have a dream of
working in SHELL Oil Company Malaysia contact us for more details you may
wish to call undersigned for urgent response!
[protected]@shellmyoilcompany.com

Thanks

Contact Dr.Michael Williams .[protected]@shellmyoilcompany.com

Dr.Michael Williams
Shell Oil Company Malaysia
Address, 10th Floor, Bangunan Shell
Off Jalan Semantan
P.O. Box 11027, 50732
Kuala Lumpur Malaysia
Phone/Fax:Phone: +[protected].

--
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.

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Engineer Sherazi
, PK
Mar 24, 2012 12:20 am EDT
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Shell Oil have an international repute, if they need the intellectual professionals then there contacts and job offer should be very clear.
Where as in this case their contacts are fake.
Similar e-mail is also received to me on 19th March, 2012.
Regards
Engr.M.Khalid Sherazi
Sialkot, Pakistan.
Cell. +[protected]

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8:53 pm EDT
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Shell dishonesty, rudeness, unprofessionalism

I was here 04/23/11 around 11:30pm making a purchase at this store when I made a purchase and handed the cashier money I left my keys and phone on the counter. So I left the store and 10 minutes later I noticed my phone missing so I went back there because I was last there so I asked the cashiers was my phone there ( they were to Arab guys) they kept saying no I could tell by their look they stole it but they kept saying we don't got it I used their phone to call mines but went straight to voicemail therefore I knew it was gone so I know it was stolen. I then asked them for their phone to call the police they said no and said were not in this that really made me think they stole it if they didnt they wouldn't hesitate to call the police. Then I use a customers phone to call the police. Then the police come 30 minutes later they don't do ### some fat cop comes out and gives me a case number. The people at the store gave me a managers number and his name Ahmed and told me to come in Monday morning and he'll show me the surveillance system claiming that they had all these cameras. Later on that night I called the store and offered the guys a reward if they found my phone and they started cursing and etc they were some very nasty Arabs. I then call the store Monday morning and talk to Ahmed the manager and we agree to meet at 3 o clock. I wait there for two hours and his employee calls him and he
says he'll be there at 7 claiming that he was busy. I show up again around
7 and I ask the cashier is the manager there he says hold up then this guy comes out of the back office greeting me and says oh Ahmed isn't here he picks up the phone and calls a number with no response and I could tell by looking in his eyes they were all in it together. This guys name was Sam or zam some owner like guy claiming he didn't have access to surveillance either. So therefore I got tired of arguing with them. All the staff there are Arabs and they are all together lying and cheating
together. They keep making up stories so they don't have to show me the
video surveillance. After I left I called corporate and complained corporate shell can't do much since the store is independently owned by some Arab [censored]bags. I called just about every local jobber to complain but I still need to find someone who will do action. Please everybody avoid this store go to the quicktrip across the street they're much cheaper and better and professional. These loser Arabs are not gonna make it anywhere by stealing my phone.

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Update by Southernpride88
Jun 16, 2011 6:23 am EDT

Yes I got those the key ring was around my finger the main point is this establishment are crooks and liars please avoid them If you need gas or something go to the qt across the street also the quicktrip is way cheaper

Update by Southernpride88
Jun 16, 2011 2:41 am EDT

They had 20 something cameras in that store and it's a 24 he store. Just about every business in Georgia has security cameras due to robberies and crimes going on

Update by Southernpride88
Jun 16, 2011 2:37 am EDT

Plus if they just showed the footage this wouldn't have been on here

Update by Southernpride88
Jun 16, 2011 2:35 am EDT

It was a iPhone not a cheap phone if it was id give a rats ### if it was cheap. I'll guarantee if it was a American operated company they wouldn't have done that

Update by Southernpride88
Jun 15, 2011 6:59 am EDT

All the gas stations now have computerized surveillance system there's no such thing as tape now it all goes on a computer and is on there I've worked at one before I'd know. This store had so many cameras they had at least 5 by the register area. Yes all the staff was Arab and not one helped me in a professional manner.

Update by Southernpride88
Jun 15, 2011 4:25 am EDT

But what's their problem of showing me the camera or footage I'd they have a problem doing that then there's a real problem

Update by Southernpride88
Jun 15, 2011 3:03 am EDT

Yes but a honest person or cashier would hold the phone or return it and would have no problem showing footage

Update by Southernpride88
Jun 15, 2011 12:13 am EDT

I called it for a week main point is they refused to show me video surveillance

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Marge Gunderson
Fargo, US
Jun 15, 2011 7:33 am EDT
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You sniveled and whined that they're Arabs six different times, as if that somehow negates your irresponsibility and failure to take care of your own belongings.

You said yourself they aren't going to make it anywhere with your pitiful little Tracfone knockoff, although you seem to think that's also due to them being Arab, so why would they even bother hanging onto it?

What exactly did you expect the "fat" cop to do for you after you lost your own phone? They have more important things to do than wiping noses and ### all shift.

Sack up, beg your service provider for another freebie phone and ffs, keep better track of this one so you don't have to harass hardworking retail employees and waste the resources of the local police cleaning up your messes.

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3:58 am EDT
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Shell obnoxious behavior from gas attendant

Today I filled up with gas at the Shell service station located at Broadmoor Blvd.in Sherwood Park, and then proceeded to purchase an ultimate plus carwash ticket. As I was driving through the car wash, I noticed that the soap chemicals were not coming out of the sprayer. I checked my truck and it was still unclean and streaky. Since I had not used the truck except for once since the last wash, and it only had rain spots and some dust, I assumed that it just needed a very minimal wash. I returned to the attendant and told him that the car wash was not working and the soap was not coming out. He checked the truck and then replied, "Well, nobody else has complained about it, and your truck is dirty." He gave me another ticket for the car wash . The chemicals were still failing to dispense, so my Escalade remained uncleaned. I returned to the attendant and asked to speak to his boss .He told me, "I'm the boss for now." I asked him to give me the owner's phone number. He replied that he could not give me the owner's phone number and proceeded to call someone on the phone. Unfortunately, he refused to speak in English so I couldn't understand a word he said. Then he told me that the owner did not want to talk to me. I next questioned him, " Then he's not going to do anything about it?." I told him I had been purchasing gas at this service station for many years and if this was the way Shell Canada treated its customers, I would be purchasing gas from Esso and using their car wash. He became very hostile, exclaiming, "Take your business elsewhere." I have taken pictures of the truck after washing it and am willing to forward these pictures to Shell Canada if necessary to remedy their problematic customer service as well as their faulty car wash equipment. If Shell Canada is willing to respond to this complaint, I can be contacted at the following e-mail- [protected]@hotmail.com. Attention:Stan

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12:17 am EDT
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Shell rude cashier

there is two arabic guys.. when i get my food and drink and triying to pay it
but that two guys doesnt even look at me and talk in arabic
and when i buy the beer they dont check my ID and they juss gave a plastic bag and keep talking .

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6:03 pm EDT

Shell rude cashier, aggressive and discriminatory at his customer skills

Went to the above petrol station today, the guy said you have to pay for the petrol before filling up, which i thought was fair enough, then realised the other customers were filling up then paying. I said to the cashier why are you not asking the other customers to pay first he said I dont have to give you a reason- this really annoyed me. Then he said that leave my debit card with him and then fill up I said to him dont think so my friend with all the card cloning going on - he didnt seem to get what i was saying to him. I asked did he understand why I am not going to leave my card with him and he said other people do, which I found hilarious. I asked him to see his manager or phone him he would not. I found the cashier rude, suspicious (ref to fraud) and damn right aggressive and discriminatory at his customer skills. I paid for the petrol at the pump. This guy should be sacked for his awful customer service.

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10:34 pm EDT
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Shell rude employee

I would like to hear some details, you are definitely not telling the whole story. I would like to hear what the clerk gave you as a reason, and your reaction when there was problems with your purchases

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S. Hubbard
Nashville, US
May 05, 2011 2:42 am EDT
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im not in this desparate world to be a whipping post for any public service indiviual...try another job.!

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S. Hubbard
Nashville, US
May 05, 2011 2:37 am EDT
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no...clerk is a racist, I wasnt the only one she was rude with. She will be fired when I get to the right person.

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11:48 pm EDT
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Shell faulty car wash

My real life experience of the most terrible customer service and the worst car wash i've ever received.

To date I haven't even received a reply from shell canada. I sent this may 11th, 2010. Below is the actual latter I sent to them. Today I decided to post it here so no one else has to go through what I did and I also sent this to the better business beurau:

Good morning,

I would like this to be my official documented complaint from your outlet at shell canada, 275 albert street, regina, sk, s4r 3c2

On friday, may 7th 2010 I went through your car wash and received the worst wash that i've ever received in my 52 years of life. Car washes are mechanical and they can have issues, I understand this. Where the problem lies is with your staff at that location. Here is how that day went:

I went in and approached the lady behind the counter, only known as jane from her name tag because she refused to give me her name due to the fact I was sending in this complaint. When I asked if she was the manager her response was "why, it depends, is there a problem, what do you need the manager for?" and never did tell me if she was or wasn't. I explained that I went through the wash and that it never cleaned my car and could she take a look at it out front of the store. She asked what wash I paid for and I said the basic one in which she immediately responded that she didn't need to see my car because the basic doesn't use soap and is only a "rinse" and it's not designed to actually "wash" the car.

We've been getting the basic car wash from that location for numerous years and have always had good results, this particular day was terrible as the photos below will show. She looked out the window and argued that my car was clean enough and that i'm making a false complaint. I asked jane and a couple employees there to please come outside and take a closer look. They finally did and jane again said that's the best that can be done. As I asked everyone else there if they would be satisfied if that was their car they all quietly looked at jane and walked away, jane, of course, said she would be more than happy with results like I had.

We went back inside and she went in the office with the actual manager for about 10 minutes. The actual manager never did come out of the office to even acknowledge there was a complaint. He got jane to relay the message that my car wash ticket was a month old and that I was just trying to get a free wash. I tried to explain to jane that I can get gas and a wash receipt from shell canada but do not have to wash my car on that actual day. Jane basically said I could be lieing about that and how would she know. Unfortunately jane doesn't seem to be that bright so I helped her out by explaining that there should be a record in the computer of when that particular wash code was used. She eventually did that and said it was used on may 7th and just looked at me as if "I caught you". I explained that it was may 7th right now and then she said but I could have gotten it anytime that day. Once again I explained if she looked further it would probably show the actual time I entered in the code and it showed that I washed it about an hour prior to our discussion about this. She then said that your car can collect a lot of dirt in an hour of driving and why didn't I come to her as soon as I got through the wash. I explained that when I get car washes I don't jump out at the exit door and examine my car because I assume I paid the fee and my car should be clean. As I said we've been getting washes there for years and never had a problem.

Jane then said that I should have known to get the up sell wash for an extra $5.00 or so if I actually wanted a good wash. First off it's not my responsibility to know the difference that one will wash a car and one won't and I will also have to issue a complaint to the better business bureau and our newspaper for false advertising because jane said the basic is only a rinse and not a wash but yet all your signs have the basic listed under the "wash menu".

I asked jane if she could just give me a refund and I would just leave and call it a lesson learned and she said absolutely not because I got the "wash" but then I questioned her about her specifically stating it is not a wash that it is only a rinse like she said and that is when she said no refund, you got what you paid for. We're now into about 45 minutes of discussion on this and not once was a voice raised, not even when she tried to ridicule me in front of a line of customers for not knowing the difference between the basic and the better wash. I asked her what I was supposed to do because it's not fair that I got ripped off and just have to leave. She finally agreed to giving me another wash ticket and made a point that it would be the "exact" same result as what I had already. I asked her, just to be very clear, would the car come out clean this time and she said "as clean as it is right now." so I took the ticket and left. Never washed my car there then and never will again. None of our vehicles will and in fairness we feel that expressing this story to everyone we know is only responsible on our part to be sure no one else is ever treated this poorly.

Below are pictures of my car after leaving that discussion and back to work, about 6 blocks, where I then got a wet rag and wiped a couple spots so you can see what condition my car exited your car wash that day. If you check the weather channel you'll note that there was zero precipitation so jane blaming me that the car was dirty because of the 6 block drive back to work was just another feeble excuse for her to misrepresent the wash result.

Signed with my full name, address, and phone number.

~

Got my reply from the bbb today, below, and please consider posting a copy of your comments from here to the bbb page by clicking the link at the bottom of this page http://sask.app.bbb.org/complaint/view/1023193/c/h9kzyc where it says "if you have information you would like to provide regarding this complaint, click here. *:

Business name: shell canada products

Thank you for the information you provided regarding the above-mentioned company. Your correspondence was received by the bbb on may 19, 2010 and has been assigned case# 1023193 in our files.

We appreciate your effort in bringing this to our attention. Information from the public is always valuable to us.

As you have not requested our mediation services in regards to this issue, this will become a part of the bbb's file on the business.

Sincerely,

Jody xxxxxxx
Consultant
Bbb complaint department
[protected]@bbbsask.com

~

Update. Heard too many stories to let this just quietly go away so decided to pursue this further and go for the refund. All this could have been avoided if they would have agreed to give me a stupid $6.99 refund. Now they have to deal with the bbb for the refund plus I might as well go all the way and get them to change all their signs nationally to either remove the cheap wash from the"wash"signs or add the word"rinse"to every sign. Their choice!

Business name: shell canada products

Thank you for contacting the better business bureau. Your complaint was received by the bureau on may 19, 2010 and has been assigned case# 1023193 in our files. Please make a note of this number for future reference.

Your complaint has been applied to the following business:
Shell canada products
275 albert st n
Regina, sk s4r 3c2

The case has been reviewed and has now been forwarded to the business for their response. This business has until june 4, 2010 to respond to your complaint. You may contact our office after june 4, 2010 to check the status of your complaint.

We encourage you to use our online complaint system to keep up with the progress of this complaint.

Sincerely,

Jody xxxxxxxxx
Consultant
Bbb complaint department
[protected]@bbbsask.com

~

Looks like this is the reason no one should ever become a member of the better business bureau or waste their time contacting them if you have a problem. Their response to this whole matter is below but in a nutshell they say"we tried to scare them but they didn't go for it so we quit, good luck"

Complaint id#: 1023193
Business name: shell canada products

We have received your most recent correspondence in the above-mentioned complaint case.

You have indicated that you are not satisfied with the business' response in the matter.

The business has not made any further concessions to their original response.

Unfortunately, the bbb can not pursue the matter further. This complaint case is now considered closed unresolved. Your subsequent recourse may be to pursue this matter with civil action in small claims court (If the value is under $20, 000.00) or in provincial court.

The better business bureau develops and maintains reliability reports on companies in our service area. This information is available to the public and is frequently used by potential customers. The company's level of cooperation in resolving to this complaint becomes a part of their file with the better business bureau.

Sincerely,
Jody xxxxx consultant
Better business bureau
Complaint department
[protected]@bbbsask.com

~

My reply back to the bbb and will await their knowledgable answer!

Are you serious jody? Have your supervisor contact me. You closed this after sending two letters to the place that ripped me off because they didn't reply back? I'm embarrassed for the way the better business bureau operates.

Looks like this is the reason no one should ever become a member of the better business bureau or waste their time contacting them if you have a problem. Your response to this whole matter is, in a nutshell,"we tried to scare them but they didn't go for it so we quit, good luck."

~

The bbb explains:

Good morning ken,

It's unfortunate you feel that way but the better business bureau is not a law enforcement agency and therefore cannot force a company to respond or even resolve complaints to the consumer's satisfaction.

The better business bureau is a non-profit organization that offers a free mediation service between consumers and businesses who cannot reach an amicable agreement regarding disputes and is the first step before seeking legal action.

As the business chose not to respond to your rebuttal, your case was closed,"unresolved" and the business now has has a poor rating on their report. Your next recourse would be to seek legal action through small claims court.

If you would like to speak to our executive director, danny berehula, he will be in the office on monday, you can reach him at the number below.

Thank you,

Jody xxxxx
Consultant
Bbb of saskatchewan inc.
980 albert street
Regina, sk s4r 2p7
Phone: [protected]
Fax: [protected]
Website: www.sask.bbb.org
Email: [protected]@bbbsask.com

~

The saga continues but I do recommend that anyone supporting the bbb with funding, because they are non profit, you may want to look at the numerous non profits out there that are making a positive difference.

Hi jody,

No disrespect intended but my kids could have done the same thing your office did. Send 2 emails and hope for a response. They never gave a response so you quit. I just fail to see the reason for your existence when you don't really do anything more than someone off the street can do. A bad mark on their record? So what, if they really cared about stuff like that they wouldn't have let it get to this point where it is now.

Unfortunately I feel they likely know what limited action your office would do and probably just laughed when your email request to respond came to them. It's the lack of action that allows bad businesses to remain bad businesses and offices like yours to continue to allow it.

I'm replying back to you without prejudice because you're likely governed by restrictions but my question remains, why does the bbb exist and why do you receive funding when you really can't do anything to help us? I hope you understand where i'm coming from. I will give danny an email regarding this matter.

Regards,
Ken euteneier

~

This really kind of makes the bbb just a big joke and another place to basically launder money doesn't it? Money in, pay big wages, do nothing to earn it. There are way too many non-profit organizations out there that are creating self sustaining incomes due to donations that unknowledgeable people give to. It's really kinda sad.

~

Update: today is almost a year later, may 3rd, 2011, and not even as much as an email response back from shell. No surprise. The other no surprise is bbb just continuing to hide behind the door and not get involved. What a world we live in.

~

The first few pictures show the car just after passing through their car wash. The rest of them show the areas that I wiped just with water and how clean I got the spots with no effort at all.

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Update by Ken Euteneier
Mar 13, 2012 3:54 pm EDT

Does ANYONE from this unprofessional site of http://www.complaintsboard.com ever answer their emails? I have been trying for MONTHS now to edit a personal matter from this complaint that involves the safety of a human being and it keeps getting ignored. HOW DO YOU EDIT A COMPLAINT TO ASSURE SOMEONES SAFETY?

Update by Ken Euteneier
Nov 26, 2011 1:56 am EST

To the Editors of http://www.complaintsboard.com:

How can I edit this complaint as some of the info NEEDS to be deleted.

Thank you

Update by Ken Euteneier
Nov 25, 2011 11:16 pm EST

The issue was in their signs that say you get a WASH but the attendant says you only getting a RINSE which she confirms is absolutely NOT a WASH. The sign advertises WASH but the attendant whispers RINSE. THAT was the issue. They have since changed their signs to read the truth and if only for that reason I feel won for everyone else.

Update by Ken Euteneier
Nov 25, 2011 11:09 pm EST

The issue was in their signs that say you get a "wash" but the attendant says you're only getting a "rinse". The sign advertises WASH but the attendant whispers RINSE. THAT was the issue. They have since changed their signs to read the truth and if only for that I feel won for everyone else.

Resolved

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J
J
JKDE
, US
May 04, 2011 1:51 am EDT
Verified customer This comment was posted by a verified customer. Learn more

The OP only paid for a rinse and did not want to pay for a wash.
Rinses will not remove dirt and grime.
That is why the car looks like it still needs washing.
For a few dollars more he could have had a nice wash and hot wax.

ComplaintsBoard
S
11:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Shell offenceive

im very unhappy with service i received today at shell garage i went in at 1 time and i was 90p short and i handed it in the day after as i am always getting petrol their every day .i went in today to get my usual petrol and the woman pulled me up about the 90p and i said i payed it and she said i didnt i was so inbarrist in front of customers i dont need this when i have paid it that was about 3month ago i wont be useing the garage no more untill yous investgate this matter . who do they think they are calling me a lier unspeakable .please get in touch with me about this matter soon as posible thank you

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12:24 pm EDT

Shell fraud

SHELL GLOBAL
Shell Lottery International Inc®.
From: The Desk Of The Management
International Promotions/Price Award Department.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
UK Shell Center, London, SE1 7NA - United Kingdom
Shell Established 1995. Shell Registered Business Number [protected]
Official UK Website: http://www.shell.co.uk
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
USA Shell Center 51 Firing Center Rd I-82 exit 26 Yakima, WA 98901
Mail: P.O. Box 2463, Houston, TX 77252 (Shell Oil Company)
Official USA Website: http://www.shell.us

DATE:04/21/2011

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
SHELL Lottery Incorporated wishes to inform you the results of the E-mail address ballot lottery international
program by Shell that was held on 21st April 2011. Your email account has been picked as a winner of
(Ј 800, 000) EIGHT HUNDRED THOUSAND POUNDS STERLING ONLY, in this month Shell Email Premium
Lottery.

Attached is your winnings numbers:

REF Nє:[protected]
BATCH Nє:[protected]/188
WINNING NOS:KB8701/SPDC/UK

Fill the form below and send it to your claims agent for payment.

1.Full Name:______________________________
2.Address:________________________________
3.Age:____________________________________
4.Sex:
5.Nationality:_____________________________
6.Country Residence:_______________________
7.BATCH Nє:_______________________________
8.Mobile Phone #:__________________________
9.E-mail ID:________________________________
10.Marital Status:___________________________
11.Occupation:_____________________________

Send your information's to your claims agent with his details below base on your Geographical Location.

USA Agent: Mr. Cosimo Bongiorno
E-mail: [protected]@yahoo.com
Other Countries Worldwide: Agent Mr. James Peters
Email: [protected]@london.com

For more information and help please call Mr. James Peters on +[protected] or Mr. Cosimo Bongiorno on +[protected]

Best Regard
Mrs. Sophia Ward
Internet Coordinator/ Claims Officer

Copyright © [protected] Shell Petroleum Development Company

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Shell no service for handicap customer

It was around 8:30-9:00 pm on wednesday, april 20, 2011 and I went to purchase gas at the shell gas station at 1308 university ave, riverside, ca 92507. I'm disabled, my left arm is amputated and I was having trouble at the pump. I had to release the pump a few times because my hand start to hurt. I could not lower the level that holds the pump. I noticed the handicap button and I pressed it. I got no answer and no one came out. I pressed it again and saw the guy behind the register looking down. He did not come out to help me. Do you not have that service during your operating hours? If thats so I will be purchasing my gas elsewhere.

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7:21 pm EDT
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Shell invitation letter for sitp test

Good day,
sir,
This is to inform you that i have been shortlisted for the SITP test, and i have cross check my application status in my shell profile it said shortlisted.i also learnt that some applicant have been receiving their invitation letter since two weeks ago.Kindly, assist so that my invitation can be sent to me.below are my application details for confirmation;
Name: salihu Muhammed sani
shell reference no:000DBBD8915
Job ID:F14464
I will be glad to hear from u
Thank you

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Shell In-depth Review

Company Overview: Shell is a globally recognized energy company that has been operating for over a century. With a strong presence in the oil and gas industry, Shell has established itself as a leader in providing energy solutions to customers worldwide.

Products and Services: Shell offers a wide range of products and services to meet the diverse needs of its customers. From petroleum and natural gas exploration to refining and marketing, Shell provides reliable and high-quality energy products to individuals and businesses.

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Innovation and Technology: Shell is at the forefront of innovation and technology in the energy industry. They continuously invest in research and development to discover new ways of extracting and utilizing energy efficiently, ensuring a sustainable future for generations to come.

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Reputation and Trustworthiness: Shell has built a strong reputation for its reliability and trustworthiness. With a long history of delivering quality products and services, the company has earned the trust of its customers and stakeholders alike.

Competitor Analysis: In a highly competitive industry, Shell stands out as a formidable competitor. Its strong brand presence, commitment to innovation, and focus on customer satisfaction give it an edge over its rivals.

Overall Rating and Recommendation: Shell is a highly reputable and trustworthy energy company that offers a wide range of quality products and services. With its commitment to sustainability, innovation, and customer satisfaction, Shell is a recommended choice for individuals and businesses seeking reliable energy solutions.

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