On Oct. 10,2007 I had an appointment for repair service on my Sears oven. The handle broke off the oven door. I bought the parts myself (brackets to hold handle) from Sears. The repair costs were quoted as $153.00. If I said no ( extortion) I would have to pay $65.00 for the estimate (scam). During the repair he went to his truck and returned with 4 screws that he said I needed and was charged $4.49 for EACH. Total charged $170.54 for a job that took 5 minutes.
I will never shop at Sears again.