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Sears / He5 Front Load Dryer / burning metal plate!

1 United States

I purchased a sears front load HE5 dryer. They have a metal plate on back that looks like it is rusting. I have had this dryer less than a month. I found two friends that have dryers made by Whirlpool which is actually Kenmore. They have the same problem. The service technician said the plate is not rusting but the temperature is so hot its burning the plate. They use to coat the metal plate in white or black but they stopped doing it. He said there is no way to order the part with the white or black coating. The technician said he is not aware of any coloring coming off on the clothes.

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