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Sears Gold Mastercard / sear card late and over limit fees and finance charges

United States Review updated:
3.55
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I am disputing late fees, overlimit fees and finance charges with Sears Gold Mastercard. I have sent many letters and called there customer services, but in vain.
Va
0

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Hu
  7th of Oct, 2009
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I Just Received a Late Notice From Sears Citibank Mastercard (I was 3Days Late) They Raised My Interest rate to 29 Percent and also charged me 39.00 late fee . I Called them and closed my account. If You Have A Sears Master Card Issued By Citi Bank Close it as soon as possible. These people are CROOKS. I Will Use My Visa Issued by By my Local Credit Union From now on. The Rate on This is 12.9 percent. and i have been late on this once in awile and they never raised my interest .
Mo
  20th of Oct, 2009
Agree Disagree 0 Votes
LOL, do not feel bad, Hutch kid! My husband and I each have Sears Citibank Gold Mastercards, and we have perfect payment records.
We each got a letter stating that they were raising our rates to 29.99 percent, and if we didn't respond, they would automatically cancel our accounts.
What the heck? Do they not need business? We each have 15, 000 credit limits and use the cards faithfully and pay religiously.
I called, and they refused to even consider reason.
Their loss!
We both cancelled.
It's not you... it's them.

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Sears Brands Logo Sears Brands
Customer Service
Overall Satisfaction Rating

1989 Reviews
3333 Beverly Road
Hoffman Estates
IL
United States - IL60179
+1 847 286 2500
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