Sears / everything they do
Seems to me that Sears as a retail company is finished. It is difficult if not impossible to shop online at Sears...so many website problems. But then, who'd want to. Check their prices. On just about everything they are higher than the rest, and frequently ridiculously high.
My most recent (and my final one I swear) just happened this month. I ordered parts, Sears sent the wrong parts. Wrong parts, wrong parts numbers, didn't fit, weren't close. They said I could return them but they would not refund the cost of them shipping these wrong parts to me. What?!
I exchanged emails with them, twice. They stopped replying.
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