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Samsung TV / poor after sale service

Indonesia
1
I have purchase the tv on24/11/2008 from gupta electronics east rohtash nagar shahdara delhi 32. It has colours problem and sound problem. I made a complants on 7/12/2008. No [protected]. My tv sends to service station on 12/12/2008. It’s come back on 20/12/2008. But problem is still exist. On complant once again tv picked up by service centre on 22/12/2008. I am very upset by all this process. Now please change my tv. I should not accept repair tv.

Till date I have no response. Service center persons tolled me that there is no time limit it takes more then one months. I can not accept this type of service from samsung. I mail many times and call customer care and service center many times but all in vain. I have no option to complaints in consumer court.

Pradeep kumar
[protected]
K-14/3 s no 16
West ghonda
Delhi 53
Pr
0

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Samsung Electronics Logo Samsung Electronics
Customer Care Service
Overall Satisfaction Rating

1149 Reviews
129, Samsung-ro, Yeongtong-gu, Suwon-si
Gyeonggi-do
England, Surrey
Korea (South)
+82 222 550 114
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