Reebelo’s earns a 1.0-star rating from 3 reviews, showing that the majority of customers are dissatisfied with refurbished electronics.
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Can not be Trusted ZERO STARS if I could
I ordered a I Phone 13 Pro Max UNLOCKED phone which means it is not a carrier specific phone for $734.20 only to find out that these phones may not work correctly, and they do not share that with you on their website that I saw. So within minutes of my Order, I contacted Reebelo and they said they could not cancel order. ? WHY NOT? I was told to contact them when phone arrived for return label and refund. I did just that and received the run around. Keep in mind I ordered the correct phone within minutes of the first and was charged for both phones and nothing but the run around on returning the wrong phone and getting a refund. So, I have disputed the charges with my VISA company, so Reebelo can now deal with CITI to resolve their poor customer service issue, I would STRONGLY RECCOMEND AGAINST DOING BUSSINESS WITH REEBELO. They want to use your money to run their company. Very poor customer service at best. The type of company once they get your money, they could care less about you.
Recommendation: Do not waste your money with this company it cannot be trusted!!!!!!!!
Never settle for anything less than what you bought!
First time using Reebelo and where do I start, what a terrible experience I went through over the 4-5 weeks and returning of 2 phones trying to get something of "pristine" quality.
Really felt like a consumer thrown on a conveyor belt each time I made contact and templated replies and empty apology after empty apology is all I received.
First 2 phones had the exact same issue with the front camera and here I thought there was a 72 point check?
3rd phone finally turned up after being held in customs for over a week thankful to receive a phone as advertised.
It would have been nice to have some kind of information supplied when replacing phones that NZ Customs would require the consumer to be registered as "an importer" and go through the painful task of jumping through hoops.
4-5 weeks and 3 phones later is what it took to finally get what I paid for, what a joke!
Recommendation: Buy brand new!
I’m having a problem with my package. It says delivered but it’s not here.
On order us84634, on11/22/2023. @ 10:30pm.
Ordered 3 phones and 3 otterbox cases.
Phones got here but no cases, when do my iPhone cases come, out of stock. I paid $41.00 for them.
I would not purchase from this company. They are not to be trusted and have a very poor level of customer service. Their delivery terms are also not to be trusted.
Reebelo complaints 1
Reebelo won't accept returns... Same day!
The refurbished iphone I received did not work, it would not accept my SIM card, so I tried to return it within a couple of hours of receiving it. The company emailed me back the next day (no phone number to call) and told me I needed to send in 4 pictures before I could return it. The reason I was buying a new phone (refurbished) is because my camera wa...
Read full review of ReebeloIs Reebelo legit?
Reebelo earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Reebelo's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Reebelo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Reebelo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Reebelo have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Reebelo and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Reebelo.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Reebelo protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.
Overview of Reebelo complaint handling
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Reebelo contacts
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Reebelo emailssupport@reebelo.com99%Confidence score: 99%Support
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