Safeway

We went to our friendly neighborhood Safeway store in Vistancia 85383, as we have for the last four years.
I accompanied my 8 year old daughter to the bakery so she could get a free cookie, and the help was distant and callous.
I asked if she was new and stated the baker manager is real nice and a friend of mine. She stated her previous career and mentioned this job just as boring. I think she said she was in finance and worked from home and now this baker position she is isolated and lonely. Being a widower of three years I took the opportunity and asked if she was single, but she said she was a widower of two years and not ready. I politely asked if I could give her my number so we could be just friends since we both experienced loss. She said no and to my surprise alarmed her management. While walking out of the store the managers were in from of the checkout line. I think they called the one manager in from his house. I was treated like some type of weird person and since this manager is also a friend of mine, he asked if we could have a man to man talk. I shared with him what took place and emphasized the fact the bakery lady has very little people skills. He mentioned we needed to talk so she can perform her job and I can continue to shop as a future customer. What day and age do we live when a man can ask a lady for her number without being treated as some type outcast... I asked the manager about apologizing but I believe I didn't do anything wrong and he agreed. I know all the managers at Safeway and believe they are the best of the best, but this is not the first time I have met someone in the bakery department that thinks that don't have to be polite and courteous...

I bought a bunch of groceries total came to 250$, I went home and noticed immediately when unpacking that all the produce I had gotten was rotting! Cucumbers had soggy ends and white mold, same with rest of produce.

Went back for exchange right away same night and wouldn't allow or help me whatsoever.

Had I just bought that maybe I'd notice it faster before purchase but I had picked up 250$ dollars with and they wouldn't allow me to exchange after. 30 mins the bad produce that they shouldn't be selling anyways and should be appalled and embarrassed for doing so, the whole shelf was all rotting veggies once i returned and looked more intently.

Safeway is picking and choosing who gets to set up or stand to the side of the entrance/egress for various community activities-specifically signature gathering. When they ask for the permit (to follow their protocol) from the Manager, they are denied. When they bring up CA case law proving that the activity is lawful and the company's practice is not. The gist is that Safeway is aggressively denying signature gatherers from their right to freedom of speech. It is no coincidence that Safeway is very much against the GMO Labeling petition. While they have an "organic" section, they refuse to say whether they were created from GMO products. Ask your local Safeway why they are doing this. It's your community, they are making money off of you.

There is a %50 (bright orange stickers) off table in the back of the store, but the "before" prices are almost double the original price. Spaghetti sauce "before" was $8 or $9, so %50 off would put it right back where it originally was! Wine is the same way, you end up paying close to the original price. Such a ripoff.

My experience was horrible! First the workers were talking to each other and I said excuse me many times for a half an hour. No one said may I help you and they were talking personal matters. I felt like I was invisible! Second the restrooms were just horrible there was moldy poop on the floor and on the walls.in the sink was hair and throw up. The restroom smelled horrible! It looked like it hadn't been cleaned in months! Nothing was organized I couldn't find what a needed. The coupon service was horrible! I was buying snapple and I had a manufacturer coupon. They said it won't scan so, I said can you take a dollar off my bill and they said no, then they said if they could they still would not.

Safeway in westminster I will never shop at your store again!

I received an offer for a job assignment, but when it came in, it was confirmed to be a scam by both the post office and my financial institute. I'm OK because I had them checked out, but I want to alert others to avoid this scam.

Several:
1. Sell prepaid Visa cards. The buyer must then go on line to register it and give his SSN on line. You are actually signing up for a Visa card with a $9 a month service fee. Several complaints about the amount of time the activation takes effect. Some have waited weeks for the Visa to be valid.
2. Management continues to move product. Over Thanksgiving, there were no pumpkin pies in the bakery section. They were all well hidden in a door front display.
3. Glide floss. The thread through floss for crown wearers no long handled: yet there are ten different models of Glide on the shelf

Purchased an 18.5 pound "Young" turkey with Safeway label. It came frozen solid in an opaque white wrapper and retailed for about 65 cents a pound with card. Prepped and cooked the bird as I usually do. One and a half hours early, it was already at least 180 degrees everywhere, My oven is accurate and I cooked it at 325 degrees covered in foil and with a roasting pan lid on it. It was sitting in fluid approximately one third up the height of the bird despite the fact that I added only a half can of chicken broth at the beginning. There was no more meat than on a 12 pound bird and that meat splintered into toothpick sized shards and was dry as wood. The legs and thighs were smaller (less meat) than the ones on my 14 pounder last year. When the "drippings" were refrigerated, it turned out it was about 25% fat. The meat was almost entirely dry woody and inedible.

This was an OLD turkey, probably 2, maybe 3 yrs old which had lost much of its muscle mass and had a lot of fat (despite the fact that I discarded the visceral fat before cooking it). This is interesting because in 30 yrs of cooking turkeys, old birds like this had up to now disappeared from the scene. We had one like this at home back 40+ yrs ago. My dad who grew up on a farm that raised poultry explained it to me. You simply cannot satisfactorily bake a stewing bird - no matter what you do.

So beware! If you shop for a large turkey you can wind up with an old piece of dog food like this one if you aren't careful. Mislabeled birds like this one used to be common...and may be starting to make an encore appearance at a store near you. Personally, I'm going back to name brand and staying under 14 lbs.

My situation was that I got the buy 2 get two free chips from safeway. and when the cashier was scanning my chips, I asked her were these chips buy 2 get 2 free, she said sure. but when i got my receipt, I found that she charged me all 4 chips and forgot to scan my yogurt. I went back to ask her, so she refund all the money for the 4 chips and told me went back to get the right one. and for the yogurt, she said it was her problem because I placed it in a corner she couldnt see, and I didnt mention it to her. so I got my chips and lined up again, when I was going to pay, I could not find my club card. so I paid all 4 chips again and another cashier told me i could go back tomorrow and get money back. so when i was going to leave, i found my club card was right on the cashier's (the one who refund all my money) station. I asked my card bac from her. and there were no apologies at all. what a terrible person.
and one thing i have to say is that I can not find costumer service at safeway's website.

Safeway is currently scamming money out of shoppers with the donation drives. They set goals for each store and then relentlessly ask shoppers to give over and over again. They are telemarketing while you shop. This makes them looks worldly good when it comes to their totals at the end of their campaign. Checkers are chastized for not making goals. They have charts that keep track of their daily donations; they are reprimanded when these goals are not made. If you shop the same store three times in one day, and have the same checker, and tell them "no" once. They are required to ask you again. If they don't they can be written up for violating company policy and terminated. Please give to those charities; but do not give through Safeway.

From: safeway
Sent: fri, february 25, 2011
Subject: online evaluators wanted urgently-!

Good day,

Safeway survey is accepting applications for qualified individuals to become survey agent. its fun and rewarding, and you choose when and where you want to shop. you are never obligated to accept an assignment. there is no charge to become a shopper and you do not need previous experience.

History

Our fortune 200 clients represent some of the most innovative and successful customer-focused organizations in the world. simply put, our approach is designed to isolate the key behaviors that drive customer delight and show our clients how to leverage this information to increase customer loyalty and profitability. many stores and organizations such as samsung, money-mart, black berry, wal-mart, pizza hut, nokia and banks, etc. pay for our secret shopping service to shop in their establishments and report our experiences. safeway will never charge fees to be shopper, training, tips for improvement, and shopping opportunities are provided free to registered shoppers. shoppers are paid a pre-arranged fee for a particular shop.

Salary/wages

Safeway will pay you $300 for each evaluation you carry out, this pay includes transportation and other expenses when shopping. nb: safeway will provide all funds for the evaluation/survey, you don't have to pay for anything, just shop and get paid.

Safeway has available for immediate assignment an inspection of the customer service of any wal-mart in your area. your duty will be to shop secretly following the instruction that we provide for you during this surveys, funds for any survey will be provide by safeway. you will be required to interact with the shop clerk.

To get started kindly fill out the application form below and reply it back to us.

Personal information:
====================
Full names:
Street address:
City, state, zip code:
Cell phone number
Home phone number:
Age:
Current occupation:
Email address:

Supervisor,
Mike austin,
Safeway.

So, I walk into safeway like an average day. Buy a water and go back into one of the isles to check if they have something on sale. They don't so I walk out. On my way to my truck two gentlemen stop me and tell me to go back in and pay for the water I just stole. I go from a great mood to PISSED the ### off. So I go back in and ask the clerk and he says that I paid for it. What the ### dude!

I bought a loaf of bread at Safeway today, to go with supper. I fed two slices each to my three and four year old, and two for me. We had sandwhiches, and they were kind of dry. Whatever. So go to make another one and notice that the slice of bread has something brown in the middle. At first I thought it was crust . Then I couldn't believe what I saw. A BANDAID! Then I looked at the rest of the loaf and .found the rest of the bandaid. The goz part of which

had blood on it! Should I just take it back to the store?

Walk into safeway went to the coinmaster but its out of service, i excuse myself for interupting a non-work related conversation between the clerks at customer service and asked if she would cash in 3 dollars in pennies and some quarters nickels and dimes equaling to about 7 bucks, she makes a face and says im not spending all day counting that...well i had already counted it and it took less than 4 minutes for me...no one else was in line, and i was spending the money in their store anyways so i dont understood why this lady would want to embarras me when i was with my daughter. Its not like they were even working. And what topped it off for me was my husband had the car and my purse at work, i would of loved to pay cash and to have not walked the 10 blocks to get there in 85 degree weather but not all us get what we want, like good service from safeway!

I am writing to complain about the safeway customer service at the store on East Dunne avenue in Morgan Hill. The clerks act like they are doing you a favor to help you. They are rude, un-friendly, and really unahppy it seems. I have talked to neighbors and others and they agree they have had the same experiance there. The 2 employeess that are the rudest are Connie and Cynthia...they are very unfriendly and seem to forget who the customer is. Avoid this store at all costs!