Ross Dress for Less / customers are always right?
I always read the complaints on these complaint boards and listen to customers complain about poor service, horrible retail managers and unkempt stores. And there is no argument that many retailers do themselves no favors by allowing this to continue. However, I'm waiting for the numerous complaints about rude customers, about customers that drop merchandise on the floor, or anywhere they want. I'm waiting for complaints about customers who leave there kids in the toy department to destroy merchandise that another customer may want to buy, or the customers that drop and break merchandise and just walk away as if it didn't happen. The fact is, too many individuals feel that because they are spending their money it gives them the right to be discourteous, and operate by no rules. Before you rush to complain about any retailer, examine your own behaviour in public.
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