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Reliance India Call / fraud business

1 United States

Reliance India Call, in the beginning, was good; however, their quality of service and business practices are degraded a lot. It is outright fraud now.

Lines don't get connected. They play some nasty music loud - and you think the line is waiting to be connected. But they don't. Yet they deduct minutes.

Their customer service (?) is equally worst. They are rude and expect you to recite all your personal information even before they want to hear your problem. This is true even if you call them from the registered phone. Even my bank doesn't ask that much information. They don't believe you that the lines get disconnected. You can't see the call details of more than 30 days. They send no statements. I am fed up with this company. I understand others are also experiencing the same. Unless they drastically improve their business practices, it is better we all avoid this company.

Bk

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