We have a number of issues on our laptop (Norton360 is broken; can't unstall, can't reinstall; various downloaded programs' setup.exe files will not work; Nero was working fine and stopped; cannot reach various servers online (iTunes Store download server, etc.) ; various browsers no longer work - only IE and Opera work, etc. We installed and ran RegCure. Every couple of days it finds 100+ empty registry keys and activeX issues. I fix, they come back. Tonight I ran a scan and fix about 12 times. I cannot fix the last 4 or 6 empty reg keys even though it says fixed. I ran it 12 times in a row including at least 3 times with wireless turned off so netw not an issue. I have tried to download both Spybot and Hijackthis and neither setup.exe will work so cannot download. I am foiled at every turn. I figure I have a virus or a supervirus and Norton360 is disabled so I'm disastrously exposed.
Does anyone know what fixes these issues? Why would RegCure tell me the empty registry keys are fixed and an immediate scan shows they are not? How do I find out which reg keys are empty? Please email if possible. This laptop (HP, Vista - which is a NIGHTMARE) is 11 months old and I want to pour acid on it and set it on fire. Thanks,