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PNC / harrassing phone calls

MD, United States Review updated:

Bought car in Nov 11. Payment due 29th of month. They start calling 2 days after. Where is your payment. You are late. (late payment date is 6th of next month). We have great credit and do not pay late and I don't always pay on the due date. PNC wants it on DUE DATE. I have also paid it and they still call. They call my sons employer, his bosses phone number. They want a payment even after we HAVE MADE IT!!! They are rude. I have told them when I was making payment and were. They still call. WTF. We just got the loan and have't to wait till we can refinance. What can we do. It is harrassment. Please tell everyone not to use PNC. We have lerned the hard way. And if you have a lawyer friend with advice let me know. I am writting everything down so I can go to bank commission.

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Comments

  • Te
      1st of Apr, 2012

    WE HAVE THE SAME TROUBLE WITH THEM, THEY SAY THE PAYMENTS ARE POSTED WITHIN 48 HOURS BUT THAT DOES NOT HAPPEN THEY WAIT FOR IT TO BE OVER THE DUE DATE AND THEN ADDTHE LATE FEES, HAVE SPENT COUNTLESS HOURS FIGHTING THEM ABOUT THIS, HORRIBLE BANK AND RUDE RUDE SERVICE

    0 Votes
  • Te
      6th of Apr, 2012

    your missing the issue, the payment is on time however they do not post on time when you give a payment via phone, there policy is tp ost within 48 hours and they do not it takes 5 days and then they charge you late fee? when it was not late.. thats the issue

    +1 Votes
  • Te
      7th of Apr, 2012

    areyou talking about he orginal post about car payment? thats not me, I made a comment about my issue with them after I saw the one about car payments and phone calls. but if you search you will see there are many other having the same issue and then some with this bank.

    0 Votes

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