Pizza Hut / wait time and the final product

Macomb, IL, US Review updated:

We were in the Pizza Hut in Macomb, IL on 11/20/17 and had the worst service and food that I can imagine. We waited at least 20 minutes before we were waited on and then another 10 minutes to get the drinks. We waited another 15 to place our order and then OVER an hour for the food to get to us. When we got the food our Chicken Alfredo it was warm at the best but we didn't want to send it back for fear it would be another hour. While we were waiting, at least 3 tables got up and walked out because of the wait. They were given credits. I was going to say something but my husband paid the bill for fear that I would complain, which I would have. There are too many other Pizza places in Macomb to worry about your service and food. We will go somewhere else next time.

Nov 20, 2017
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  • Po
      Nov 21, 2017

    They cannot work to better your experience if they don't know it is negative. Your husband should have waited for you so you could say something. You could always call the store if you still wish to provide your feedback.

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