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Pizza Hut / service fee charge

1 United States

I don't understand why there is now a service fee charge for placing an order inside the location. I would get it if I did it online like a convenience fee but seriously it is not like they went out of their way to create service in order to be charged extra. I would also understand an extra charge for using card like a lot of places do but I paid cash. If it is really to "offset rising costs in California" then raise the prices don't charge a service fee. At least make customers aware of the fee before placing the order. Where are your signs of this additional fee?

Jan 13, 2019

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