The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Pizza Hut / online order / pick up service

1 Wilmington, CA, United States

I preordered online @ 7:30am for a delivery of 7 pm. I called 6:30 pm to confirm delivery was en route. I was told the delivery is on the way out the door at this time. I received a phone call from the pick up restaurant & asked if I could pick up my order because they were backed up on delivery orders. I agreed to pick up. I got to restaurant & was told my pizza order was not there anymore & said they can make another in 10 min. I agreed. It took 48 min for them to cook another pizza. I finally got my order at 8:15 pm. This was the WORST SERVICE EVER!!!

Jan 1, 2018

Post your comment