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Pep Boys / tire service

1 Juana Diaz (PR), Puerto Rico

On February 21, 2018, at the Pep Boys store (0906) located in Juana Diaz, Puerto Rico, 4 new tires were installed on my vehicle, a 2013 Jeep Grand Cherokee. When I got home, I noticed that the wheels were scraped. I went back to the store to complain to the assistant manager and what they told me when they saw it was that they were like that and they were not going to accept the claim. All I want is for them to be responsible and return the wheels for me in the conditions that were before them to mount the tires. It is unfortunate since for many years I have been a client of Pep Boys.

Feb 21, 2018

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