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The Pep Boys
customer service contacts

The Pep Boys
customer service contacts

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442 complaints
149 resolved 293 unresolved
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The Pep Boys headquarters

3111 West Allegheny Avenue
Illinois, Philadelphia 19132
United States

The Pep Boys phone numbers

+1 800 737 2697
(Customer Service)
Customer Service
27 27
+1 888 418 2298
(Rewards Program)
Rewards Program
2 2
More phone numbers

What is The Pep Boys’s email address?

The Pep Boys’s support and contact email address is [email protected]

The Pep Boys website

The Pep Boys working hours

Mon 7:00 am - 10:00 pm Tue 7:00 am - 10:00 pm Wed 7:00 am - 10:00 pm Thu 7:00 am - 10:00 pm Fri 7:00 am - 10:00 pm Sat 7:00 am - 7:00 pm Sun 7:00 am - 7:00 pm

What category is The Pep Boys related to?

The Pep Boys is related to the Auto Parts & Repair Stores category.

What are the social media accounts of The Pep Boys?

What is The Pep Boys's Facebook?
Connect with The Pep Boys via Facebook at The Pep Boys
What is The Pep Boys's YouTube?
Like, share & subscribe to The Pep Boys on YouTube at The Pep Boys
What is The Pep Boys's LinkedIn?
See The Pep Boys's portfolio on LinkedIn at The Pep Boys
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The Pep Boys information: contacts, address, founders, CEO, services, and products

The Pep Boys is a multinational company founded on August 1, 1921 by Maurice (Moe) Strauss, Emanuel (Manny) Rosenfeld, W. Graham (Jack) Jackson and Moe Radavitz with its headquarters located at Philadelphia, Pennsylvania, U.S. and key people behind it being Brian Kaner (CEO). The Pep Boys currently employs approximately 16,394 people and has the following subsidiaries: Subsidiary. The Pep Boys deals in the Automotive maintenance and repair and tires industry and offers products such as Auto service and tires According to the latest report, The Pep Boys has generated US$2,078,000,000 (2015)

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Who are the founders of The Pep Boys?

The Pep Boys was founded by Maurice (Moe) Strauss, Emanuel (Manny) Rosenfeld, W. Graham (Jack) Jackson and Moe Radavitz.

When was The Pep Boys founded?

The Pep Boys was founded in August 1, 1921.

What industry does The Pep Boys compete in?

The Pep Boys competes in Automotive maintenance and repair and tires industry.

How to write a complaint about The Pep Boys?

To write a complaint about The Pep Boys and get an answer from the officials of The Pep Boys, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about The Pep Boys can be filed via the specific The Pep Boys complaint section.

Overview of The Pep Boys complaint handling

442 The Pep Boys reviews first appeared on Complaints Board on Oct 26, 2006. The latest review Twitching Engine was posted on Jul 29, 2022. The latest complaint Service on 2000 ford excursion was resolved on Apr 07, 2021. The Pep Boys has an average consumer rating of 2 stars from 442 reviews. The Pep Boys has resolved 149 complaints.

Additional information

 

Is ComplaintsBoard.com associated with The Pep Boys?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with The Pep Boys Customer Service. Initial The Pep Boys complaints should be directed to their team directly. You can find contact details for The Pep Boys above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about The Pep Boys. Discuss the issues you have had with The Pep Boys and work with their customer service team to find a resolution.

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Latest The Pep Boys’s complaints

M
2:53 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The Pep Boys - Twitching Engine

Brought my car in [protected] after my car starting leaking antifreeze and the steering got really tough to turn. Turns out it was the water pump. The car was in the shop a day and a half. It cost me $1105.46 to repair. Two days later I decided to use the car to make a quick trip to Gurnee, IL and the car starts jerking an twitching and acting like it want...

Read full review of The Pep Boys
J
9:31 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The Pep Boys - Tire

I went into Pep Boy's on 7/14/2022 to have a tire repaired (the front driver), I had to purchase a new tire because they told me they could not repair the tire. 3 days later while getting a headlight replaced at Autozone, I noticed the front driver tire was an old tire. When I returned to the store on 7/18/2022 to ask why a new tire was not put on my...

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Read full review of The Pep Boys
R
4:48 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The Pep Boys - Car started dying after service

I went to pep boys in East Tremont of the Bronx on 06/29 for brakes system inspection, wheel alignment, oil change and for my light switch. I picked up my car at the end of the day and drove home. My home is less than 3 miles from the shop. The following day on my way to work, the car died at a stop light. I thought it was just a fluke, then on the way...

Read full review of The Pep Boys
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