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1 Sitka, AK, United States
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Well now lets see... This complaint is a little old because I did not know about this site at that time but I see that some satisfaction comes to those who write a complaint, so here goes. I ordered a flight from Houston to Sitka for a friend of mine and Orbitz charged my checking Mastercard 5 times for the transaction. This transaction put a 2300. overdraft in my checking account. After they investigated they found that indeed it was a computer glitch on their part. I called several times and had to talk to a different person everytime because they cold not put me thru to the same person... Any way after 6 days I was refunded for the price of the 4 extra tickets. This was all fine and good however, with a 2300.00 overdraft in my account for 6 days many other checks were returned. My bank sent them and faxed them information to show the overdraft fees and they amounted to 300.00. I had to finally give this one to the Almighty because I did not want to suffer a stroke. Since then I receive many offers from them and return them telling them I will use their services if they refund my money... The last time I heard anything was last year. If you have to call them get ready to explain over and over and then wait while they research it...

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