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Cleartrip Customer Care Service


Cleartrip Pvt Ltd

Unit № 001, Ground Floor, DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E)
India - 400011

Customer Support Phone Numbers

+91 959 533 3333(Customer Support) 2 0
+91 224 130 0300(Customer Support) 1 0
Mon10:00 AM - 6:00 PM
Tue10:00 AM - 6:00 PM
Wed10:00 AM - 6:00 PM
Thu10:00 AM - 6:00 PM
Fri10:00 AM - 6:00 PM
1st Floor, Suraj Ganga Soft Park, Potential House, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka 560078
312-316, 3rd floor, Vipul Agora bldg, next to Sahara Mall, M.G.Road,
Gurgaon – 122002, India
PO Box 500093, Office 204, EIB Building 01, Second floor, Dubai, U.A.E.

Cleartrip Complaints & Reviews

Cleartrip / refund not received despite promises from cleartrip

Jennifer Suslak on Jan 26, 2019

ID 18100657862. Our Air India flight from Udaipur to Mumbai 16th Feb cancelled so had to book with another airline in order to make the British Airways flight to London. Cleartrip promised refund for cancelled flight and kept insisting this had been paid when it had not. Many phone call...

Cleartrip / air ticket cancellation and refund matters

Jobykt on Jan 7, 2019

Myself and family had booked a return flight from Abudhabi to kochi with first departure on 24 Dec 2018 and second leg, the return on 10 jan 2019.We did travel on the first leg of the eturn journey changed. We have subsequently cancelled the return journey by contacting the customer...

Cleartrip / cleartrip website/ mobile app buggy product

Deepshika on Jan 5, 2019

Today I was booking flights from BoM to DEL round trip for my family (5 members). To my surprise it first displays 29k on the main window where it displays flight information. The moment you go to Book flights it's showing 15K for 5adults. I was assured that it was a bug on their...

Cleartrip / air ticket

ANIL MALHOTRA 1952 on Dec 23, 2018

We have booked a flght from cleartrip trip ID 18070522672 from Trivendrum to New Delhi for 21st Dec.2018. They mentioned the departure of flght from Terminal No, 2 whereas it was actually from Terminal No, 1, which is approx 6 K.M. We have left our taxi and to hire otherone and have to...

Cleartrip / fraudulent services. refund required

Abhiram Dapke on Dec 11, 2018

I booked a flight via cleartrip which is a return flight which goes through Toronto and requires a transit visa. This ticket is deliberately mare non-refundable and cheap so that customers fall in the trap of purchasing a cheap ticket and miss the flight. The Canadian VAC in New york i...

Cleartrip / stupid service and ignorance when requesting for refund

Mukks on Dec 4, 2018

Let me start with the summary for the consumers who are reading this; I can only suggest booking your flights directly on airlines' website is a better idea. Apparently in my case, I booked a domestic flight and even selected a meal on one of my flights. Only to find out that Cleartrip had...

Cleartrip / non refund of cancelled air ticket fares

Manas Chatterjee on Nov 17, 2018

Vide cleartrip trip id 180906441728 two tickets from del to hyd were booked in r/o manas and kaberi chatterjee in jet airways flight no 9w-643 of 10 dec 18. Cancellation of that flight of 10 dec 18 by jet airways was informed to me vide cleartrip email dated 20 oct 18 giving further advice...

Clear Trip / unauthorized credit card charges

Khader Nawas on Sep 23, 2018

Transaction Reference :74548998216215233517351 Transaction Date : 03 /08 / 2018 Posting Date : 04/ 08 / 2018 Amount = 920 AED, on behalf of Clear Trip . Please give the details for this transaction journey . I am getting confused about this transaction . Not able to recognize about thi...

Cleartrip / refund for ticket

Ashok Kamboj on Sep 13, 2018

This is the kachra site, nobody book ticket from this site. They are asking different thing and doing differently. Don't believe there customer executive they all are frood. I am asking to him change the my wife sirname but customer executive is asking to cancel the ticket, we will fine...

Cleartrip / non refund of failed ticket booked

G Venugopalan on Aug 24, 2018

I have booked a train ticket on 18/8/2018 id number 180818161166 from Kollam to New delhi, dated 10 /9/18 through your system..but the ticket booking was failed and deducted an amount of 4888/= from my account. In this regard i have contacted your customer care...they said this amount...

Cleartrip / change of international travel tickets

Ashutosh Charan on Jul 29, 2018

I had called up the customer care number on 28th Jul and asked to advance my departure date by one day for Trip Ids 18060926596, 18060926310 & 18060936634. As per your rules, i have to call from my registered Indian number only. Since my indian number is under international roaming because...

Cleartrip / horrible service and product. a true nightmare

Ayy Aks on Jul 8, 2018

This is regarding the numerous calls and a fruitless effort to change a simple reservation with your customer support people. The reason they are not able to change the tickets is the fact that they cannot price the tickets for change on a call. The initial effort started almost a month ago...

Cleartrip / ticket refund cleartrip

Francely on May 27, 2018

On april 16 i booked a ticket for my 2cousins manila to dubai but unfortunately due to they are on visit visa the imigration declined them to exit in philippines. April 17 i called cleartrip to inform thesame and they it will be considered as nos show and it will take 45 days for the...

Cleartrip / ticket refund

Fawaz 17 on Apr 2, 2018

I booked two to tickets through Cleartrip and after that I noticed that the tickets has same name I contact customer service to change the name after long conversation which extended to two days between Cleartrip and airlines they tills me that is not possible the only obtion you have i...

Cleartrip / did not get my canceled ticket refund from more than month and half

shsalah on Jan 17, 2018

I canceled my ticket with TripID: 171128142886 at Dec. 4 2017 but till now I didn't get the refund amount and only I got false promises from your ClearTrip team that they are following with airline. I called ClearTrip call center within last month and half around 10 - 15 times and I submitted...

Cleartrip / refund status

christinecarol on Jan 5, 2018

I booked MNL-DXB from Philippine Airlines (TRIP ID 17082039284) (PNR XIBALI) back in August 2017. Later in October 3, 2017 I received an email from cleartrip that the flight timing has been changed. I contacted them and told that I don't agree with the new timing. They told me that I have...

Cleartrip / cleartrip id: 17123155668

Ibrahim Sakr on Jan 2, 2018

I book a ticket from Cleartrip website at 31dec2017 for a ticket from Doha to Cairo, on 2jan2018 early morning. my Trip ID: 17123155668 for three passengers (Women, children, and infant) my ticket issues to be : from Doha at 00:35 am To Muscat at 3:20 am from Muscat at 4:20 am To Cairo at...

Cleartrip / fraud transaction

KS1907 on Dec 31, 2017

Dear Sir, I have made two booking from Cleartrip, to Andaman and Nicorbar island at Holiday Inn Beach Resort, Havelock Trip ID : 1705158258 and Holiday Inn Beach Resort, Neil Island Trip ID : 1705148692 from 24 - 27 th Dec 2017 and 27th -30th Dec 2017 respectively with pay at hotel policy for...

Cleartrip / trip id : 171219270428

Mohd Salman Al-Saei on Dec 24, 2017

Dear Sir/Madam, I would like to express my deep regret to have bought my trip ticket from ‘Cleartrip'. I had carefully planned my trip date and timing, as I had commitment and I had to return to Bahrain before 9 o'clock on Friday. The story is that something had gone wrong from your side and...

Cleartrip / ticket cancellation not done

Shalika on Dec 10, 2017

I book ticket from Cleartrip.but same time i canel ticket.they already charge from my account.i receive mail for cancelation.i want to confirm soo i call customer service Of Cleartrip.but she says they'll charge for me drm285 & rest i'll receive to wallet.but that amount i have to use...