Net Spend / stealing my money

West Palm Beach, FL, United States Review updated:

Iv e been with net spend for a number of years. They have never been good but it got the job done.. Well 2 weeks ago I went to put money on my card and was told it had a negative balance and I should call customer service, so when I did they said I owed 80 dollars. Dont know how I did (Its a pre paid card??) the reps told me that a person can have up to 3 accounts and if I opened another account it will have no bearing on the new account. I called 3 times in 5 days to make sure (Its christmas time and need my money) and was told no they cannot take money from the new account without my consent... Well guess what happens as soon as the account was opened those thieves stole my money. After I saw this I tried contacting them and was put on hold for 56 mins. When the manager got on he said sorry thats the terms and conditions... Really you thieves!!!

Dec 23, 2014
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  • Id
      18th of Jun, 2012
    Net spend - un authorized charges
    Net Spend
    United States

    Net Spend has blocked me from doing business with them I really dont care about that its just that they paid an authorized charge on my account and then they say that i was over limit, how can you pay a charge when there is no money in account

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