Hired a car from national car rental at heathrow airport. Returned sat 5th january 2008. Received a receipt upon return which states car in tact and undamaged. There was previous scratches to the car which was pointed out to the gate when taking other than there was no damage to the car. They made a charge on my credit card of 25 pounds for tires and windshield which I have no idea what they are talking about. This charge was never authorized by me and so amounts to theft.
I am prepared to attend court rather than let the thieves get away with. I am a former british citizen and this reflects badly on the integrity of british business. I will never use them again. I will also be making a complaint to my credit card company.
I wonder how many times they do this. It is criminal no more no less.