Morrisons / saving stamp scheme
My mother and sister collect saving stamps all year to spend at Christmas. It's just come to light that if you don't spend the full value of your stamps, no change is given. As an example, my mum had £100 in saving stamps and her shopping came to £45. This means you would have kept the £55 in change. This is daylight robbery as you've had the money off her all year and believe that you're able to rob customers of their change.if it was just a £1 per customer, how much would you be robbing off your customers, which you'd be profiting already from. My mum and sister have done their shopping at Morrisons for year and you feel it's right to treat them in this manner. I understand policies do change, but customers should be advised this before hand and the policy you've introduced amounts to robbery. I would like a reply to this email to give you an opportunity to put this right before I take this to trading stands. It was a good job my mum had the cash on her to pay, but others may not have done and been left in an embarrassingly situation. Kind regards.
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