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MetroPCS / terrible customer service & automated

1 Salisbury, CT, United States

Was talking to Ann-Marie transferring my daughter's # to my back metro pcs phone cause I was told there wasn't a metro pc phone cheaper than $100 for me to purchase & b4 the transfer could be completed I got hung up on and she never tried to call me back.. I called back and the automated service makes it almost impossible to speak with a human being...and doesn't know what a human being or person is or operator ...Why? This needs to be corrected asp please...and when I got a person on the line & asked to speak to management she got mad & hung on me.. called 3rd time and supervisor hung up me when I tried to tell her...this is unacceptable...I pay for 4 phone lines with metro PCS.

Oct 11, 2018

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