CB Mobile and Cell Phones Metro by T-Mobile Assault by worker at Clyde Park location

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Metro by T-Mobile review: Assault by worker at Clyde Park location

Llynnp of US

May 03, 2025 2:42 pm EDT

Verified customer

Featured review

I was in this location today, about 1:30 pm. I had to yell out for help, as the employee was in the back watching a movie. She came out from back & said "What you want?". No smile, nothing. Told her I needed a new battery and she said they don't sell batteries. I asked why not and she just looked at me like I was stupid. I said "I can take the back off & show you the battery". She said, not so nicely, you cannot open your phone, androids don't open. I laughed, because I actually did it in front of her. She went OFF! She actually THREW products at me as I was leaving. She then called the police on ME! She chased me outside of the store to continue her garbage. She stood behind my truck, saying you're not leaving. 😂 I backed up & of course that little loud mouth moved, cuz I wasn't planning to stop! This person has ABSOLUTELY NO BUSINESS DEALING WITH THE PUBLIC! Me & my family WILL be leaving Metro if all they have to offer for customer service is a person that is nothing but TRASHY!

Desired outcome: An apology FROM THAT PARTICULAR EMPLOYEE & her admitting she was out of line.

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I found out from the police that the employee at Clyde Park & 44th St in Wyoming MI is named Maria. They are going to question her again, after speaking with me, to see if she's sure she wants to "stick with her story of me hitting her". Depending on her answer, they then plan to tell her they'll be checking the in-store video. 😂 Maybe after they see SHE actually tried to hit me with cell phone products, I should sue for their employees, a representative of the company, assault me! 🤔 Hope her employment is worth it for them. 🤣🤣

I would like a response from management at Metro PCS, regarding the actions of THEIR employee Maria. Clyde Park & 44th St. in Wyoming, MI. I'm thinking about maybe pursuing Metro PCS employee assault of a customer.