Menu
Write a review
File a complaint
Metro by T-Mobile

Metro by T-Mobile review: Service and product ( 1 comment)

L
Author of the review
11:59 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I perchase my iphone 15 pro max IMEI#[protected] and Iccid#[protected] from a non metro retail store.I call several time to get the lock remove they place on my phone which was never supposed to be placed on my phone.whichi forcing me to stay with there carrier buy lock my phone to the service provider.Secondly my account to phone number [protected] the add wifi box and other thing to my account with i file multiple complain but was still being billed.never reinburst me my money i paid .U call for account information they hang up or act like they cant hear u.

Claimed loss: i loss hundred of dollars paying for something i wasnt suppose to be paying

Desired outcome: i want to be reinburst for my money i spend and i want the to unlock my personal phone i bring to metro which is my iphone pro max

Confidential Information Hidden: This section contains confidential information visible to verified Metro by T-Mobile representatives only. If you are affiliated with Metro by T-Mobile, please claim your business to access these details.

1 comments
Add a comment
W
W
william dean cooper
US
Send a message
Aug 29, 2025 4:19 pm EDT

i recently got a upgrade at the store in apopka at the corner off 441 and bimbo by walmart and they should of called it a down grade because this thing is the biggest peice of [censored] that i have ever had bought own or even thouht about and i went ther today and told them so and i was pissed because of this phone not working right and the mother [censored]er laght at me and mad me more mad and told theres nothing they can do so ill see you in court [protected] cuz all it does is show commercials even to go to google very nerve bracking

More Metro by T-Mobile reviews & complaints

Metro by T-Mobile - where's my rebate? 116
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Metro by T-Mobile - don't pay the insurance 25
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Metro by T-Mobile - can't pay bill - won't take debit card 33
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Metro by T-Mobile - 4g data 14
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Metro by T-Mobile - can't get a paper bill or internet & my text msgs come back to back
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Metro by T-Mobile reviews and complaints
  1. Metro by T-Mobile Contacts

  2. Metro by T-Mobile phone numbers
    +1 (888) 863-8768
    +1 (888) 863-8768
    Click up if you have successfully reached Metro by T-Mobile by calling +1 (888) 863-8768 phone number 0 0 users reported that they have successfully reached Metro by T-Mobile by calling +1 (888) 863-8768 phone number Click down if you have unsuccessfully reached Metro by T-Mobile by calling +1 (888) 863-8768 phone number 0 0 users reported that they have UNsuccessfully reached Metro by T-Mobile by calling +1 (888) 863-8768 phone number
    Customer Service
    +1 (800) 999-6389
    +1 (800) 999-6389
    Click up if you have successfully reached Metro by T-Mobile by calling +1 (800) 999-6389 phone number 0 0 users reported that they have successfully reached Metro by T-Mobile by calling +1 (800) 999-6389 phone number Click down if you have unsuccessfully reached Metro by T-Mobile by calling +1 (800) 999-6389 phone number 0 0 users reported that they have UNsuccessfully reached Metro by T-Mobile by calling +1 (800) 999-6389 phone number
    Young America
    +1 (866) 862-3397
    +1 (866) 862-3397
    Click up if you have successfully reached Metro by T-Mobile by calling +1 (866) 862-3397 phone number 0 0 users reported that they have successfully reached Metro by T-Mobile by calling +1 (866) 862-3397 phone number Click down if you have unsuccessfully reached Metro by T-Mobile by calling +1 (866) 862-3397 phone number 0 0 users reported that they have UNsuccessfully reached Metro by T-Mobile by calling +1 (866) 862-3397 phone number
    Asurion
    More phone numbers
  3. Metro by T-Mobile emails
  4. Metro by T-Mobile address
    MetroPCS Wireless, Inc. PO Box 601119, Dallas, Arizona, 75360, United States
  5. Metro by T-Mobile social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 08, 2025
  7. View all Metro by T-Mobile contacts
Metro by T-Mobile Category
Metro by T-Mobile is ranked 45 among 135 companies in the Mobile and Cell Phones category