Megabus / bus restroom wasn't working from louisville to atlanta

Chicago, IL, United States

My name is Helen Kirby I'm contacting the company concerning a reservation I had for May 27 2017. My reservation was from Chicago to Atlanta. During the course of the trip the restroom was out of service from Louisville KY to Atlanta. I have been riding Megabus since 2006 the service is not like it use to be. On my arrival to Atlanta I contacted Megabus via Facebook be. Someone asked me to PM my reservation however it's didn't go through. I paid 59.00 for the ticket you would think at least you can use the restroom with a blatter issue. I am a very DISAPPOINTED CUSTOMER. I feel I should get compensate in some way for the inconvenience. I also tried Messaging that didn't work . Looking for this to be resolved. My reservation number [protected] M92359 email [protected] Thank you 4th place to try and get an answer.

Jun 15, 2017

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