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MegaBus

www.megabus.com

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MegaBus Complaints Page 19 of 19

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MegaBus stranded passengers

On 1-4-09 our son had a reservation to take the Megabus from Milwaukee to Minneapolis. When the bus arrived, the driver got off and said he could not take any more luggage, he said he did not have room. After arguing with waiting passengers (mostly college-age students & parents) for about 15-20 minutes he supposedly called his dispatcher. He claimed another bus was on its way and then he left, stranding about 15 customers in a parking lot in the cold. We tried calling the local phone number for Coach USA (Megabus is a subsidiary, and there is no phone listing in the book for Megabus) and the phone rang off the hook. We waited for an hour for another bus to arrive and then gave up. We ended up making other arrangements to get our son back to college.

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2:36 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I had a 5:30 pm reservation for a New York-to-Boston bus trip on Friday (August 1, 2008). I arrived at the Megabus' stop at 4:30 pm. There was a bus waiting and there were seats still available. Therefore, I asked the supervisor if I could take the 4:30 bus and he did not allow. A couple of minutes later, a girl arrived at the bus stop with a 6:30 pm...

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About MegaBus

Screenshot MegaBus
MegaBus is a budget intercity bus service offering travel options across North America. With a schedule-based system, it provides point-to-point bus transportation to major cities and university campuses. Amenities include Wi-Fi, at-seat power outlets, and reserved seating options.
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MegaBus is ranked 8 among 34 companies in the Bus and Rail category

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