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MegaBus Profile

MegaBus

www.megabus.com

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1.2

Overall customer rating from reviews and complaints

MegaBus earns a 1.2-star rating from 1 reviews and 362 complaints, showing that the majority of travelers are dissatisfied with journeys.

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MegaBus Complaints Page 19 of 19

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2:36 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

I had a 5:30 pm reservation for a New York-to-Boston bus trip on Friday (August 1, 2008). I arrived at the Megabus' stop at 4:30 pm. There was a bus waiting and there were seats still available. Therefore, I asked the supervisor if I could take the 4:30 bus and he did not allow. A couple of minutes later, a girl arrived at the bus stop with a 6:30 pm...

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About MegaBus

MegaBus is a budget intercity bus service offering travel options across North America. With a schedule-based system, it provides point-to-point bus transportation to major cities and university campuses. Amenities include Wi-Fi, at-seat power outlets, and reserved seating options.
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MegaBus Category
MegaBus is ranked 7 among 28 companies in the Bus and Rail category