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McDonalds / incorrect orders & service

1 United States Review updated:
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The McDonald's in Tustin, CA at the corner of Bryan and Tustin Ranch Road has the worst customer service. It's become a joke in our family to see if they can get our order correct. Today we ordered two items. Even though I asked for ketchup on the burger, the screen in the drive through did not have it listed. The woman said she would make sure she told them to add it. I also ordered a Diet Coke. When I got to the window to pay the woman shorted me a nickel in my change. (She gave me back $14.95 instead of the $15.00 that I was due.) When I said my change was wrong she argued with me that I had not given her a nickel. She wouldn't budge even though she had already put the $21.07 I had given her into the cash drawer prior to giving me my change back. I complained about her to the manager. After I drove away I discovered that the drink was a regular Coke instead of Diet Coke, and there wasn't ketchup on the cheeseburger. I don't know how this McDonald's stays in business during in this economy. I won't be back. I rather drive a little further next time we go for fast food.

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  • Bi
      24th of Mar, 2010
    +1 Votes

    yeaaa...### you guy

    working there must be hard, having to deal with [censored]d customers like you...we (people who work on the other side of the counter) hate people like you

    and they dont go out of business cause EVERYONE eats mcdonalds [censored]
    you can go somewhere else for all we care, in fact go eat shiit!

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