McDonald's
Reviews and Complaints

You could take a chill pill. Maybe continue to boycot McDonald's too since the amount of stress you must suffer on a day-to-day basis combined with their greasy food is going to give you a heart attack.

-Jordan

it is not a criminal offense unless what she said isn't true. if dinora lost her job she could only press charges if she could prove damages were a direct result of malicious slander.

you are aware that it is a criminal offense what you are doing? if Dinora lost her job because of this online complaint and she found this, she could sue you and have you charged.

I have been at McDonalds for 2 years and I am in managment training right now. We have someone at my work place that reminds me of you. He don't do his job correctly and does things at his own speed. - Kristina Beverly

well miss kristy beverly... you have not much experience either when you started at 18
and your just assuming that just because you are slow does not mean i am.. i was one of the best workers there at mcdonalds.. also having to put up with the nonsense and political malarky and the little nit picking things that didnt matter... im the only one that did things no body elsedoes or would do and they only used me for those things they didnt want to do when it was thier job

Dear [censor],

Please consider suicide. Society would benefit greatly from that decision.

Sincerely,

The world.

I dont know what it is like being an employee of McDolalds but I do know what it is like being an independent contractor ice machine service technician who has been called out to at least 15 different McDonalds restaurants in the Los Angeles area over the last 5 years. They dont pay on time. Never! Not once has any of the 15+ restaurants that I have serviced their ice machine ever paid without out having to be contacted after 45 days of fixing their ice machines and that will go on for 3 or 4 more months. I am convinced that if I didnt stay on top of them by making 3, 4 or 5 phone calls during a 120 day period & faxing copies of the service invoices over and over at their request, they would not pay me for my skilled technical labor or materials. I have to call them several times to remind them of their obligation to pay me for my ice machine repair service. Furthermore, I have never seen a clean ice machine and 80% of the time the ice machine has failed because it needs to be cleaned & sanitized. To this day, I still receive calls from many various McDonalds restaurants in the Los Angeles regarding the ice machines but I refuse to service them because they dont want to pay and make it very difficult to get paid for services I've rendered. McDonalds is the worse customer I have ever had to deal with. If you eat there, you pay them before theygive you the food. But if you provided services for them, they pay you when they feel like it. Usally 3 to 6 months later. Ray Kroc can kiss my [censor].

Ive been working for mcdonalds for nearly 3 yrs now. And quite honestly i feel like quitting. I used to work very hard for mcdonalds always rushing around from start to finish until i feel like im gona collaspe. But it seems like im always treated like crap. They say im slow, lazy, and un motivated. even tho im more or less the same speed as one of the golden boys that all the managers like and havent got a bad word to say about him, just because he ### licks them.. When the managers know that im on chicken side when i get a order on the screen 5 secs later they be screaming at me HOW LONG, and start talking to other managers how slow i am. But i know im not because i time how long i make the food and how long the golden boy makes the food and im actually a bit faster than he is. so i just dont get it. So they usually just put me on fries. now they say im slow on their too even tho im always making 1000 pounds an hour on the busiest days. so they take me off their and replace me with the golden boy which dosent and he always getting praises. Im always workig unsociable hrs and rarely see my friends because when i start they are finishing work and by the time im finished they are asleep. if i ask them too cut down my hrs they will give me just 2 or 3 days in spite. My friend works there he used to get 5 days now he only get 1 day because the manager that does schedule dosent like him, luckily he has another job now. Mcdonalds is not a nice place to work because it lowers your confidence and makes you feel like your not worth ###. Its more like mind control and bullying at the same time, and im only here because ive got a loan i need to pay off. I guess just because im shy person they think that they can treat me like $%^$. Im just looking for another job hopefully i can get out of this hell hole.

Every employer should be have a certain level of responsibility towards their employees. My son works as a closer and works his butt off to compensate for being left shorthanded. He tells me that they are threatened to work their shifts when they are sick, despite the health risks to the customer. Recently, he had a manager harrass him while working about a personal issue that had nothing to do with his employment. After two hours of busting his butt, while having to listen to this manager he finaly blew up at her. She, in turn, sent him home. As he walked the 45 minute walk home, he was called back to work, after a brief oppology.
He is forced to take his lunch break one hour into his 8 hour shift. At the end of the night, he is expected to clock out but remain n the building (off the clock), while the closing manager finishes her work.
McDonalds may be a big company and may be popular in many cultures, but apparently they haven't learned that they do not follow outside the realms of a lawsuit. A law suit is right around the corner because of these managers that chose to pick and chose what labor laws and public health regulations they will follow in order to satisfy their own greed.

I hate this job. I work for Melton. I completely agree. I wrote a story about it. Read it at the link below.

http://awaywithoutlove.deviantart.com/art/Bluffing-106835848

i agree with you i get paid ### and get ### hours and i work the best i can i go in even if im sick the ppl there see it and dont give a ### about me or the fact that im sick so im going to go slower and thats the only type of job i can get right now bc im only 17 and still in school

im going to have a interview at mcdonalods tomorrow and i for got tha mamager name reading all this bull crap oviusly thaguythat post tha stupid message is a [censored] are a lazzy as losser not trying to judge but u have to other people just talk about there own lives wat tha HELL man thay needa delet this page even one guy is taling about a spanish click running mcdonalds thats funny there damn idiots.

McDonalds is an Amazing place and a great company. Melton management however is the issue. They do not mange there restaurants well, do not treat the employees well, do not treat the customers well, and the quality is poor. When you go to a non melton manged store you know the difference.

I would just like to say that McDonalds is a Great Employment opportunity. It is a very fast paced and active job! It seems to be that your attitude is the only thing affecting your work place! Have you also taken into Consideration whether or not your corp or McCoOp? There are several factors that come into play how busy is your store? How good are your times when your rush hours are? What are your waste levels? The fact that theres bills to pay! How good of a worker you are? Which in all seriouness dosent seem to be too good of a worker when you'd write such horrid things such as the plunger or dropping food! McDonalds is very animate about Service and Quality. While I will agree THAT MANY MANAGERS DO WORRY ABOUT LABOR TO MUCH AND SKIP BREAKS BECAUSE OF THEIR "BOSSES". Which is a major problem in many McCoOp stores but not normally in a Corp. This is because most owners normally only care about their money and are never in their stores ALL OWNERS REALLY NEED TO REALIZE AND FOCUS AND BUILDING CUSTOMER SERVICE! When managing a floor they need to realize that running a couple of hours of "high" labor will be made up for during a rush if properly staffed. Currently at our McDonalds from focusing on building service we have improved our sales and times drastically and no longer have to worry about high labor. My suggestion Ignore Labor entirely from 8:00am until 7:00pm doing so and having a fully staffed floor will make a huge differance and will encourage more customers in coming to your store because the service is so quick! During non rush hours if labor is high GIVE OUT BREAKS it only makes sense. The more customers you can pull in and get out the more money you will make. From running a high labor I can say that during a rush were now able to pull in 2x-3x the money in one rush hour than during down hours! after 7:00pm normally is when Id worry about labor becuase sales drop usually until around 9:00 or so normally around this time you can handle the short mini-rush without a problem!

It may have not been the planning of the manager. It could been they were working short because of call ins or equipment failure...

I have breakfast at McDonald's every morning for the last several years with friends and these last 3 or more weeks we have had to sit thur this music by Neil Diamond and frankly it is so annoying we are wondering if we should change our place of business. We have gone to the person at the counter who states she knows nothing about how to turn it off or change the station, this morning she says the manager is Johnny Chu whom we have never seen to file a verbal complaint. PLEASE HELP US GET RID OF THIS AWFUL MUSIC. I forgot to tell you the location it is at what I believe to be 417 Washington st., Boston, MA next door to the new CVS close to Borders Book store

Where would I put in a formal complaint about the latest toy at McDonalds?

Sounds like you should have cooked a real meal at home instaed of being a lazy McDonald's hog. Let's all get fat at McDonald's!

That's what happens when you buy an ice cream cone from a fast food restaurant. Perhaps, if you want quality... go to an Ice Cream Shoppe. Because you were probably worth the laughter.

p.s. Employees of fast food restaurants actually have Better hygiene and food handling, then small restaurants that of which you don't see what's going on behind the counter.

So, sleep well at night!

well i work at mcdonalds, our machine is down a lot, after 6 it goes on heat mode and stays on it forever and sometimes the cream is too meltd to sell

When I was in highschool i worked at McD's. we ran out of a toy but we had the other four advertised toys. the lady was not content with this, so she trough a milk shake on me. totally uncalled for.

I have a problem with adults believing that any kid should ever be eating the sort of ### mcdonalds serves. They use the toys to reinforce the addiction to mcdonalds at a young age, so really...you should be happy when the toys dont arrive. Unless you like the idea of your kids being diabetic amputees who just gotta get their big mac fix for the day.

Personal responsibility people... if you dont have time to cook food that wont give your kids diseases make time. Dont complain that the 20 cent toy isnt available especially if that is the only reason you would go to a hole like that.

Religion may be our opiate, but mcdonalds is merely a nicotine rush.

I work at a McDonalds in the UK and sometimes, regrettably, we do run short of a certain Happy Meal Toy. This is due to unprecedented demand. This is nothing that staff can do, until a delivery comes bringing more toys.

Also, we only ever have one toy a week, it changes over in our restaurant on a Wednesday.

Customers are f*cking stupid to expect all the Happy Meals Toys in the restaurant at all times. You're feeding your kids for £2.19 a pop, you shouldn't expect the ###ing world.

Store #29795 KS#3
A cashier stole $15.65 from me today. I ordered a kids meal which came out to $4.35. I handed him a $20, and he claimed I handed him a 5, he said he would count out the register and HE goes in the back and does it comes back and tells me nothing is missing. My fiancee goes up and asks to speak to the manager who goes and re counts the register and says only $4.00 is missing.I find this interesting because like I said before my order was $4.35. They made us wait for over an hour. Mealwhile the employee responsible leaves. The manager says she can look at the store cameras and that we need to wait. So we wait and she leaves without saying anything. I went to call your customer service line but you were already closed. I have the original reciept. The manager never gave us her name, nore the name of the employee.

@ Stealth Pilot - How nice for you dear! You'd think after all that you'd be a touch less [censor]y!

@Stealth Pilot - I want it fast and fresh, honey. Like your last date!

Good Gravy Marie! People actually *expect* good service and good food from McDonald's? Auntie has yet to have ever been in one in the past 20 years where the service and food *were* good!

@Sandra Valente - How in the name of [your favorite deity] did you break a tooth on a Big Mac? they're all squishy and soft and stuff?

Broke a tooth on a Big Mac May 2010 ... had a Root Canal... now Dental surgery and they are being [censor]'s about paying the costs

I work at a mcdonalds and i can tell all you people that 90% of the problems you have are caused by administrators and supervisors who are not present in the store when you go into it. franchise owners only care about statistics and money. they force them to understaff the stores during peak hours so that their labor percentages stay low and then when customers end up waiting and getting mad everybody blames the crew. i know to you people a plain cheeseburger seems like something that would be impossible to screw up but when you consider that you want it plain, another guy wants extra onions, another wants no onions, another wants substitute onions, another wants extra pickles and you have to put the correct slips on each one and make it accordingly and you have less than 30 seconds to have them all made before the manager starts [censor]ing at you, a plain cheeseburger can get lost in the mix. and if the drive thru worker doesnt greet you with a smile its not because theyre a selfish [censor] its because the last 3 customers screamed at them for things that they had nothing to do with. anybody that is complaining should try actually doing the job. people think its so easy a monkey could do it and yet there have been countless college grads and smart people with good work experience who have gotten jobs at my store who have been incapable of handling the pressure and performing the job. i have worked there for 3 years and i know i could do anyjob out there now because of it. i work an 8 hour shift and most of the time other than my lunch break i can never stop moving. there is always food to make or cleaning to do and if you stop working for even 5 seconds a manager will yell at you. as ive said a number of people with bachelors degrees have been coming here for jobs within the last year or two(state of the economy i guess) and i love watching the way that they come in arrogant thinking that the rest of us are [censor]s and that theyre gonna get promoted quick and go straight to the top. they think that because they use to work a high paying job that theyre better than the rest of us. the best moment is the first time they face a serious rush, bust their [censor] to the limit for 2 hours straight only to have the manager come back and scream at them for screwing up food and moving too slow, or a customer yell back to them that they are [censor]ed cuz they put too many pickles on their sandwich. you people are complaining about the employees not showing you respect but i know first hand that less than 1 out of 5 customers show the employees proper respect. i swear any of you that have yelled at a mcdonalds employee need to take a look in the mirror and realize that your nothin but a piece of [censor]. what were you yelling about? did you even order your food the right way? a plain big mac comes with cheese, a plain quarter pounder comes with cheese. many of the mistakes are caused by customers not knowing how to order the food and thats your own fault. were you pissed off that you had to wait more than 30 seconds to get your food? or was it because they overcharged you by 50 cents? keep in mind that the girl on counter that your screaming at and insulting is 16 years old and is isnt even getting paid enough to buy a case of beer for that weekend. too many people in this world are selfish and spoiled and think that when they walk into the store every employee in there exists for the sole purpose of making them happy. we work to satisfy the majority. drive thru does come first and thats because we can only serve one customer at a time in the drive thru. if we make your food for counter first then u get it 1 minute faster and all 8 of the customers in drive thru have to wait 1 minute longer. majority. we care more about keeping 8 customers happy as opposed to one. as for being given the wrong order its easy enough to fix just look into the bag before you leave. if you cant do that then your a [censor] and its your own fault. and as for the playground thing why the hell do your kids not have socks on? barefeet are dirty and even though you dont care about anybody elses safety its the managers job to do just that. if all the kids went up with no socks on the place would be scummy and ridden with fungus and youd be writing a complaint asking for an apology for your kids getting foot fungus. theres a famous quote that goes "dont judge a person by how they treat their equals but how they treat theyre suboordinates." and i can say based on that that this country is full of spoiled [censor]ing [censor]s who dont give a [censor] about anyone but themselves.

Hi there, As a family of 4, we do like a treat once and a while, so we pack the kids in the car and decide to travel down to mc donalds in Trowbridge, First obstacle, Actually getting in the drive thu, past the mile of cars, 10 minutes later were asked what would you like, hummmmmmmm what are the choices burger burger or burger oh yes and fries, I will have a double quarter pounder with cheese twice please, and two hamburger happy meals, Then we receive our drinks and happy meals and asked to go and wait in the bay, where they chuck you if you have the cheek to ask for a double quarter pounder with cheese, by the time the staff arrive with your burger and fries, Your children's happy meals are freezing cold, " sorry kids " and wait there is more, We get home ... The order is wrong, What could possibly be wrong, we wanted our double quarter pounders with cheese after waiting at least 5 mins for them we were handed big mac's with medium fries . How could this be when we wanted and paid for large double quarter pounder meals !( This happens more often than not ) On average we spend at least £13.00 - £20.00 every time we visit we always take our meals home and then by golly its to late. So after receiving the same lame slow standard treatment from mc donald's staff in trowbridge, we choose the most un-economical un-environmentally friendly way to have a mc donald's, By travelling to Melksham For our Once a week treat . There the staff are faster and more efficient . Please note we live in Trowbridge !...Rather than righting you off, Especially since the lovely re-furb, we decided to save our petrol and our carbon admissions and once again put our trust in you ! Big mistake ...Less than a month ago. The last time we visited ! we ordered 2 sausage and egg mc muffin meals with coffee, first we were given 4 coffee's . Not a good start ! Excuse me ...urmmmmmmmmm we didn't order 4 coffee's. A problem we could clearly see, and sorted...Then the meals arrived ...oh lovely double sausage and egg mc muffin wrappers but one was a bacon in a muffin roll ? And the other was a single mc muffin, "for gods sake " I say to my patient partner who says " don't worry about lets just eat it and never come back ! " GOOD IDEA " I say . No refund, No COMPLAINTS ...We are simply out of patience with you ...I would love to know as a costumer IF or WHEN Trowbridge mc donalds will ever improve, So once again we can enjoy its pleasure . Awaiting your reply for the thumbs up !

miss m Edwards .

i am a current mcdonalds employee and i domt agree with the last statement the mcdonalds albury, lavington and wodonga biralee have improved dramatically over the space of two years and yes we do prioritize our drive thru at times when head office goes through.
Incase you dont remember the restaurant is run on service times and how long you have been waiting if you have been waiting on a cheeseburger for 100 seconds and drive thru has been waiting 103 seconds then drive thru will get it.
And yes we maybe teenagers but not all of us are un skilled thats what training on the job is for Evidence to support the face that we are not all stupid i am 16 years old i have worked there for 2 and a half years and i am the head crew trainer of the front counter mccafe and drive thru areas and i am the casual mccafe manager and am in charge of the mccafe stock order and am vice president of the safety team and vice president of the crew trainer team.
As for rude people in the stores i do not believe you and sometimes you people deserve it you think you can just walk in and demand everything WELL YOU CANT you stand in line and wait like everyone else and if you think raising your voice will get you want then YOU ARE WRONG again we are trained to tell you that if you speak to us in a way that is not of a nice and friendly nature than we dont have to serve you and then if you refuse to stop then the police will be notified
thank you

As a previous McDonald's employee I have a message to all of you with complaints. YOU CHOOSE TO GO TO THESE RESTUARANTS THAT ARE UNDERSTAFFED AND OVERWORKED AND THEN ARE RUDE, INCONSIDERATE, AND MEAN WHEN THE LITTLEST THING GOES WRONG. Well you know what? We do prioritize our drive-thru. Got an issue with that? THEN GO THROUGH THE DRIVE-THRU GET YOUR FOOD AND THEN COME INSIDE TO EAT IT. McDonalds hires unskilled teenagers to be their crew and poorly educated (if at all) managers and it is obvious to anyone. So next time you go to a McDonalds realize this restuarant isn't run well. THEY NEVER ARE.

McDonald's Corporation
2111 McDonald's Dr
Oak Brook, IL 60523

Friday 31st of July 2009

Inhospitable behavior by employees

On Tuesday 28th of July 2009 around 14:30PM CT I decided to threat my 5 years old daughter and 2 years old son visiting McDonald's, we visited the restaurant located at 6720 W Archer Chicago, IL 60638 (Store #805), I was ordering the food at the counter while my kids ran to the playgrounds offered to children inside the restaurant, a minute later my daughter came back frightened because an employee (her name is Charlotte) had yelled to them that they needed the wear sox. I kept my children with me until I got the order ( KS#3 7/28/09 14:30 order 905) and we walk to have a seat and eat in the dinning room.
After a while I had by them observed others kids going to the playgrounds without sox so I allowed them to go, 3 seconds later a McDonald's employee approached me with a very unpleasant mood yelling at me that I must call my kids back from the playgrounds and make them wear sox in order to be allowed to play. What first stroke me was that my kids were barely getting to the games which made me felt that she was watching us all the time and waiting for them to get back to the playgrounds, and as I said, I had observed others kids going without sox. In an effort to stop my kids from getting to the playgrounds she ran over to caught them up which scared me and I asked to her not to talk to my kids, if there was something to be ask she should ask to me, my kids had done nothing wrong. This must had been a shock and felt overwhelm since she called upon the manager on site ( her name is Clarissa) and another employee (from whom I didn't have the chance to get her name). Once again I felt intimidated by the three of them, I firmly believe that is not way to handle the situation, certainly no way to threat customers, specially this third employee who sweared at me upon the point that the manager had to stop her from kept on yelling at me and sent her back to her task. I always thought that if a manager needs to handle a situation, it should be in a friendly and polite way in order to assess the customer's point of view and not standing along two employees in an intimidating way. It was a stressful, unprofessional and out of hands by them, she decide to call the police. They had gave me enough reasons to believe that it was better for my family to call my husband to come bring my van's key . My daughter was crying believing that she would get arrested and I honestly did not care anymore for what these employees had to say, we were ready to leave. I had ordered the food to be eaten in but I did not had the chance to eat and since I've been asked to leave, I asked for a bag to carry out my food but that was too much to ask and none was provided.

By the time my husband and the police arrived a few customers had stand up for us and questioned the manager why they had called the police, nobody understood their actions, all the parents had called their kids from the playgrounds and decided to leave, unquestionable the mcdonald's employees had become hostiles to the customers (not only me but also the ones who had stand up).
When I had the opportunity to explain to the police and letting him know that I was waiting for my husband, it was outrageous to see that they even when as far as to ask the police to have me arrest, in front of my kids. Of course that did not happened since no law had been broken and they used a better common sense.

Nowdays we are dealing with our daughter to forget the whole experience and go back to mcdonalds since she used to loved and it was a weekly visit, she still is frightened thinking that she would get arrested.

I would like to know if this is the proper conduct to have for the McDonald's employees and more than anything if my kids will be welcome.

would like to hear an apologize from McDonalds and to know that employees that do not represent McDonalds's culture do not have an opportunity to work on the favorite spot for our children.

My family and I visited a McDonald's on Government St in Baton Rouge, LA. We first used the restrooms, which were disgusting. From the sinks, that were stopped up to the toilets to the floors. ABSOLUELY GROSE! After ordering the staff hung out cutting up and talking loudly. One employee was stuffing his face with fries in the back. Quite disgusting. We then were eating and a man off the street walks in and fixes himself a drink without paying and walks out. All the while the staff, including the manager, are still in deep conversation.
What do we do? What can I do?

agree with P.stewart

I think you just need to buck up, drink your orange juice and clean the toilet yourself... Those McDonalds employees didn't do it and don't use it and you do so clean it yourself!

my little man loves the food he is three years old but for the last 2 nights he has had night mares cos ov the fairys and dragons screen saver its just a bit much when you go to get food (mostov the time) but the toys... from what age are you supposed to enjoy your meal if you are littl honisly the only people who will be happy with these toys are 13 -15 year olds and the occasional 30 year old nerd i just dont think its fair for my little and i feal sorry for the rest ov the kids out there who feal the same way as my little man thanks for listening... how about take a leave out ov kinnder eges very large book thanks again... Bigman.

How do you know it was chocolate and not ###? Did you taste it?

i disagree with taht coment about toilet bein smeared with ### it was choklate from a sunday it was not ### this macdonalds is way clene and i can be prode to be a customer at there

138 street jamaica ave jamaica ny 11435 Service is the worse never they got my order right!

This is about the Mc Donalds in Walmart store in New Orleans located on Tschoupatoulas street.

1. Store and restroom extremely filthy.

2. Employees play games with customers after paying for simple order of Big Mac had 10 other people behind me pay for their order and receive the food. The manager would not answer any questions including how to file a complaint or even her name. Why me? I was the only white among the customers. Bye Bye Mac!

Wow, feces are gross

My brother's first job was at a brand new McDonalds. He started off at the lowest position, worked his way up to shift leader, assistant manager. He credits this first job for helping him overcome his fear of talking to people at the counter. Also for learning responsibility, being to work on time, attention to detail, working with other people, being in charge of them and so much more. Making him the working success he is today.

Reading all these "Whining complaints" it is clear to me some people lack responsibility, fail to do their job to standard, make up much of their complaints.

Nothing is perfect. If you never went or bought anything with complaints, your life would be very boring and incomplete. Understand some people just have to find something wrong and blow it out of proportion to make themselves look good.

For all those who say they will not eat at McDonalds, thank you. I do not like sharing a restaurant with whiners.

For all those who work at McDonalds, are on time, work well, are pleasant, treat everyone with respect and courtesy, ensure they have the right order, I thank you. Especially for putting up with all the whiners and cheaters who try to pull fast ones on you. Sad to say these "Special People" have some real problems. Children in an adult world.

I will not be following this post or do any replies. I'm done with this thread.

macdonalds excellent service at castleford uk polite staff and very helpful thank you macdonalds

Has been seen by the history of the Worst McD hamburger. When ordering breakfast set of Sausage McMuffin in this morning 13th ard 11am. Over cooked does not even have to replace? Service attitude really bad enough slightly! The supervisor also said that the other is the same, it was not! The two still quite standard which New chicken McMuffin. . .
Would like to see any improvement... Thanks

we had to go thru drive thru and all entrance doors were blocked off, operator got both our orders wrong, we finally got our orders and i asked for a receipt, 1st operator said she would print one out we could pick it up with our orders, when we got our orders no receipt, and not only that the supervisor comes over and says all our registers are offline could we please park and came back later? how the hell did they collect our money and give change, and how can i park and collect receipt as both doors were blocked? we feel we were blown off as soon as we bought the food is this too be expected because the operators are 16yo's and supervisors are 20yo's? everything nowadays is fast, fast, fast, no customer service.i have no photos for proof.

As a friend and I enterned Mcdonalds a employee was putting away trays, She greeted us ( as if we mattered )By the time we were ready to order- she was behind the counter to help with the order. I told her that she was like a good will ambassador- she thanked us again.
We received our food and sat down. Other people came in - she greeded everyone with a smile and a hello, or Hi ! my ~ my, what a good idea.
I did notice that when she was working around other employees that they too were
more polite. Maybe it is contagious. Don't know her name, her name tag just said Cindy. We need more people ( and Employees) with such a pleasant and positive attitude. Thanks Cindy, Thanks Mcdonalds.

CL Shamblin, Muskogee, Oklahoma

i have 2 disabled grandaughters they r 4 . alisha is deaf and ellie is unable 2 walk. i have 2 use a large double buggy 4 them. today i took them 2 mcdonalds the electric doors would not work. these r there 2 help wheelchair users, i had 2 struggle . then i wanted 2 use the high chairs .ellie is unable 2 sit on ordinary chairs she has 2 b supported .and her legs r stiff .i was unable 2 put her in one as the trays donot lift up she had 2 sit on my lap. while her sister sat in the highchair, this upset ellie . i thought mcdonalds catered 4 families that should include families with disabilities so they can enjoy eating out and being able 2 fit in. i also have a son and grandaughter who have ceoliac disease they cannot eat wheat or gluten maybe u should look at catering for people with dietry needs.

This is a Bloody complaint to Mc Donalds.On Sunday evening the 31st of July about eight pm, I wanted to treat my family for desert with some sundaes.Which we ordered three large sundaes in the drive threw, that took ages cause they must have F@#% someone else, s order up.Then I was handed a half melted F@#%en sundae with a drink top where a straw goes in, instead of the real deal.I complained to the staff about the drink tops they had used, one had no lid at all so I asked for a cup holder which the F@#%en minda staff said ''we have none of those either'' At this point, I was F@#%en pissed, lost for words.Thinking what would RAMBO do in this situation, F@#%en blow the place up like that service station.I then snapped out of my pissed of state and asked for the manager.She comes over with the attitude like she doesn, t give a F@#%.I, m saying, ''this shouldn, t happen at all, you should make sure there, s plenty in stock always''She comes up with some ### like, '' the truck driver slept in and couldn, t make it up''.To my surprise, She then walked away not even apologizing, I couldn, t believe the customer service.I served my country in IRAQ and Afganistan as a decorated SAS which now I suffer with a disability.Thinking how the F@#% I, m I going to carry these three sundaes up the stairs when I reach home.By the time my family recieved the sundaes it looked like a busy day at the sperm bank. Anyway, I won, t go back there unless Ronald Mc Donald blows me off to make it even.

I also visited a McDonalds that had workers not wearing gloves. I was told the employees wash their hands every hour when a timer goes off and use hand sanitizer if they feel they need to. My problem with this is "when they feel they need to". Washing your hands every hour is not sufficient. I watched my food being prepared. During that time, this worker touched the counter, her uniform, my food, and someone else's food with her hands. How is this okay? It is NOT. Since we can not rely on people to do their job right maybe they should just be required to wear gloves. However, then they may still not use those properly. Maybe my best solution is not eat fast food anymore.

We wash our hands every 30 minutes when an alarm goes off behind the counter. Our hands are probably ten times cleaner then gloves. The only time we have to wear gloves is when we are handling the frozen meat to prevent disease. Please do your research before complaining, you look like a complete idiot.

I was in the Magnolia MacDonald's in New Jersey, last saturday morning ( feb/28) The store # is 16889. Oh lord what a mess, the store was dirty they got two managers talking and sending text messages and doing nothing. They just have one spanish girl in the front counter and she was so busy with a line of 5 or 6 people and they didn't help her. I was so mad cause I work in a department store and sometimes we're so busy but still my manager always got the time to help us with customers. I ask one of the managers ( a blonde girl without nametag) if she can give me my food cause I was late for my job and she said "I'm running for drive thru, they can handle it" THE WORST ATTITUDE... HOW SHE CAN BE A MANAGER?

Everyone should really just calm down, in my opinion. He just listen cleanliness, which isn't a bad thing at all! :)

My comment is for Big D... You are a jerk. You will also be old one day and I hope someone treats you like crap! You need to seriously talk to God!

it's not required for them to wear gloves...the only time they require you to wear gloves is when you cook the food

I think McDonalds should put out recycling bins so that we can recycle and so that we can reuse things. If we just keep throwing out our garbage in those garbage bins our city dump is going to be filled and we won't have a clean and beautiful city! I also think that having recycling bins would be good for every public food resturants because recycling gives us a better environment. Yes, this may cost money but is you want a clean place to live this is the right thing to do!

Lets start Recycling!

PHOENIX IS THE HOTTEST STATE IN THE UNION AND TO BE DENIED DRINKING WATER AS A SENIOR CUSTOMER BOTHERS THE HELL OUT OF ME...I'VE GOT A LETTER IN TO THE GOVERNOR,,THE HEALTH DEPT AND TO THE MANAGER OF WALMART COMPLEX..HOW CAN THE MANAGER OF THIS MCDONALDS PUT UP SIGNS ON THERE COUNTER THAT READ,"NO CUPS FOR WATER". I INTEND TO HAVE SOME OF MY FRIENDS PICKET THIS PLACE AND PUT FLAYERS ON THE CAR WINDOWS IN THE PARKING AREA TILL THEY RELENT.

spelling helps an argument, I cant make out half of that, maybe you should be working there...

The Soody Dasiy Mcdonalds Cant keep emploees,or costmers. When working there they thought I had to put them first, and paying me below minum wage, They never use gloves, and touches the food with there hands I
was also sexaul asulted by a male manager. The mangers who work there should not be managers the emploees would be beter managers then them. Since I quite so has everyone else. Now theres all new empolees. When they wash the dishes all they do is spray them off they have no heigen at all.

Ticket # 75, 3/11/16, server # 13, 11:23 AM. 2 Double Cheeseburgers were terrible. Meat and condiments not centered or even close! The first Cheeseburger was barely warm. The second was a little better. I worked in the quick serve world at Sheetz in Richmond, our food had to be kept at 160 degrees. McDonald's does not have to do that? I have eaten at the restaurant in and using the drive thru since it opened. This was the worst. Thanks. Deednter@verizon.net, Terry Kluender, [protected].

I bought this McDonald's fried chicken a while ago via drive thru. Later i found out that the fried chicken was cooked a long time ago due to its dryness and hardness.

I prefer not to put my complaint on the web for all to see. I would prefer someone to call me. I have a complaint that could be a law suit, but I do not wish this to happen. I went through the proper channels and my return was rude remarks. Please have someone from McDonald's call me.
If I do not hear from someone soon, I will consult and attorney and advise them of the situation and give them the evidence. And what ever money that may be received, can be given to charity. For this was not about money, it was about getting employees to be more observant. Instead the return letter had no apology or hope your next experiences are much better.

PLEASE HAVE SOMEONE CALL : [protected] PLEASE ONLY MCDONALD CUSTOMER SERVICE OR HIGHER.

THANK YOU FOR YOUR TIME,

JEANETTE SECRIST

I went to McDonalds and they messed up my order I tried to call them and no one answers the phone due to the distance it wouldn't been worth me driving for that specific thing my order was really messed up and I didn't get everything I ordered but paid for it my reciept was ruined it had melted butter all on it this is really messed up

I just went through the drive through at McDonalds at 4123 Hixson Pike, Chattanooga, Tennessee. I was charged $3.58 for one filet fish sandwich. That is a pretty prime price for a fried piece of Cod (that was so dry you could not eat it) and a Bun. When I received my order I did not get a receipt, so I don't know if a fish sandwich is $3.58 or not. When I asked for a receipt I was told the person in the 1st window was suppose to give me one and if I wanted a receipt I would have to go back around through the drive throug to the first window. They were less than 10 feet from one another but they wanted me to drive around the building. It is not wonder they have a clown for a mascot. Burger King for me from now on.

Coffee SCAM ! They advertise in a huge sign that says $1.00 forANY SIZE COFFEE. I went 2 days in a row and they only have small cups so I cant get a large coffee for $1.00 what a rip off, If your going to be so cheap then dont advertise a SALE of coffee.

My son just came back from Red Deer and stopped at the MacDonalds at gasoline alley - He ordered the cheeseburger special with fries. He took two bites of the cheeseburger and it was cold and tasted terrible - he was already back on the highway again so didn't turn around and go back to complain. Hi fries were also cold damp and just awful. He aslo said that the washrooms in this location were absolutley disgusting! Filthy Not a great place to stop and believe me he will never stop there again nor will any people he tells about his experience. Shame on you macDonalds your francisee should know better.

not happt with the food which i oederd on 15 08 2008.
in store ravenside retail park bexill tn40 2js
had to wait near to 10 mins befor we got food and when the food came it was cold not happy dont think we will b going there againg .

I go to McDonalds at 901 W. union st. in Morganton, N.C. 28655 At least two times er week. for breakfast.
The food is fine The service is fine the restaurant is clean. I know that they quit serving breakfast at 10:00 am. My complaint is that they set their time clock 7 minutes fast, and I am on a tight schedule so I get to the restaurant at 9:20 their time and they have already stopped their breakfast. And I have been their before and standing in line for 15 or more minutes and when I finally get to be served they have switched to lunch, and I had to go to Hardees for breakfast. (which makes a wonderful gravy biscuit).
They should set their clock according to the public instead of their fast time. I have heard a lot of my friends ( who love to eat at Macs ) complain about the same thing, and they would go somewhere else.

What ### decided to stop serving breakfast at 10.30 a.m. Who thought that people wanted burgers and fries in the middle of the morning? Who is smoking funny cigs at your Head office?

Cheddah Melt be the bomb! Ooozy cheese and all them onions up in that - damn, girl must be raggin' to not like this dog.

Seriously, I wish this burger was on the regular menu. I'm craving it as I type this. Great burger ... the best McDonalds ever had to offer!

wow I didn't think the queen from "my3cents" would indulge in fast food . Though not a big mcdees fan, I do love their chicken mcnuggest. they really hit the spot. The biccey will soon face the superbowl again.

Omg that was the best burger McDonald's had to offer. I wish they would bring it back!

I notice this complaint is in 2007. Where is the Cheddar Melt at? This sandwich is from the mid 80's and has not been back since. Too bad tho, it's one of McD's best burgers. Ched Melt at McD's has grilled onions grilled in teriaki sauce. perhaps that is what you did not like about the burger. Bring back the Cheddar Melt!

Thats cause those onions sit in the QVC heater for hours and hours.

The sandwich is made on RYE ###. If you dont like rye, order it on a different bun... ###.

So, you hated the salt in the sandwich but ate the salty fries with no problem?

Frivolous complaint.