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Mattress Firm / placing a order

1 California, MD, United States

Goodmorning, my name is Nicholas butler. I recently was at mattress firm located in California, Md. I was told the mattress I wanted to purchase had to be ordered, and if I placed it that day, which was sunday, that I would revive it on Wednesday when the truck came. I explained to the salsesman I needed it asap due to my wife having surgery...he insisted it would for sure be there. Well her it is wenesday, missed a full day of work to go pick it up...and I was told that they don't know why I was told that day cuz trucks come Friday. He told my number and told me he would find out what happend and call me by 4p.m, I never even got a call back. My bank card was charged for this mattress and I do not even want it anymore I'm so annoyed. I need to know how to get my money refunded ASAP

  • Updated by Nicholas butler, Sep 14, 2017

    I want a refund...order still not there when promised

Sep 14, 2017

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