Home Mattresses Mattress Firm Customer service contacts
Mattress Firm company logo
Mattress Firm
customer service contacts

Mattress Firm
customer service contacts

Learn how the rating is calculated

200 complaints
18 resolved 182 unresolved
File a complaint Table of contents
Claim listing
Is this your company? Claim it and get a lot of features. Read more
Click here to get notifications about new complaints of Mattress Firm. We promise not to send you any unrelated messages

Mattress Firm headquarters

10201 S. Main St.
California, Houston 77025
United States

Mattress Firm phone numbers

More phone numbers

Mattress Firm working hours

Mon 8:00 am - 4:00 pm Tue 8:00 am - 4:00 pm Wed 8:00 am - 4:00 pm Thu 8:00 am - 4:00 pm Fri 8:00 am - 4:00 pm Sat 8:00 am - 4:00 pm Sun 8:00 am - 4:00 pm

What category is Mattress Firm related to?

Mattress Firm is related to the Mattresses category.

What are the social media accounts of Mattress Firm?

What is Mattress Firm's Facebook?
Connect with Mattress Firm via Facebook at Mattress Firm
What is Mattress Firm's YouTube?
Like, share & subscribe to Mattress Firm on YouTube at Mattress Firm
What is Mattress Firm's LinkedIn?
See Mattress Firm's portfolio on LinkedIn at Mattress Firm

Overview of Mattress Firm complaint handling

200 Mattress Firm reviews first appeared on Complaints Board on Jun 24, 2007. The latest review Service was posted on Jun 14, 2022. The latest complaint incomplete order was resolved on Jun 12, 2014. Mattress Firm has an average consumer rating of 1 stars from 200 reviews. Mattress Firm has resolved 18 complaints.

Additional information


Is associated with Mattress Firm? is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Mattress Firm Customer Service. Initial Mattress Firm complaints should be directed to their team directly. You can find contact details for Mattress Firm above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Mattress Firm. Discuss the issues you have had with Mattress Firm and work with their customer service team to find a resolution.


Latest Mattress Firm’s complaints

8:16 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Mattress Firm - Service

To suave. I was duped and lied to. Just went in for a mattress and he told me the free adjustable did not come with my bed. Then he said I had to have the sheets so they fit the bed and the pillows because they would keep me cool! I never opened anything and he never disclosed the fact one I paid for it there is no return. The only thing he did was switch...

Read full review of Mattress Firm
1:13 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Mattress Firm - mattress frim delivery service

bought mattress, delivery was suppose to be 6/2. the call and rescheduled for the 3rd between 12-2. got a call from the driver at 9;30 am. i said it was suppose to be between 12-2. they said they would come back at 12. i texted the driver at 12;04 said i was running late but on the way(i work 15 mins from home. he said ok you do have a 15 min window. i...

Read full review of Mattress Firm
10:58 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Mattress Firm - Mattress and bed base refund.

I bought an adjustable bed base and a mattress about 35 days back. I had a severe back ache that started on the first say I slept on the mattress and continued to increase overtime. I discussed with the outlet and was initially told that there would be no refund before 21 days. I find it highly illogical to have me sleep on a bed for 21 days despite having...

Read full review of Mattress Firm
See all complaints