The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Majicjack / majicjack doesn't work with a mac

1 United States Review updated:
Contact information:

Straight out lie. Majicjack doesn't work with a mac as claim.




Please wait for a site operator to respond.

You are now chatting with 'Stela'

Stela: Hello, how may I help you?

jay: can I upgrade my device to be compatible with a mac?

jay: My device only works with windows. The telephone pad doesn't show up when I connect it to a mac

Stela: Yes but the MAC's upgrade link is not yet available as of this moment since our engineers are working for the enhancement on that upgrade. Please rest assured that MAC's upgrade link will be availabe as soon as possible,

Stela: Is there anything else I may help you with today?

jay: Then why make a claim that it's compatible when it's not? why does Kari Hernandez, your P.R. person make claims on every website and say that it works. You guys are deceiving people and stealing money

Stela: Only compatible with Intel-based Macs with OS Versions:

Stela: 10.4.10 (must have Kernel 8.10.3 or higher)

Stela: 10.4.11 and higher

Stela: 11.0 and higher

jay: I bought the device thinking that It was ok to purchase a mac. Now I just wastes 1200 dollars.

jay: I have all those. My mac is brand new

jay: Java is standard and installed

Stela: Thank you for your patience. I will transfer you to a higher level of support. Please hold while I transfer you.

Please wait while I transfer the chat to the best suited site operator.

You are now chatting with 'Elle'

jay: You guys spend all this money on marketing and forget to actually make a good product

Elle: Hello.

jay: is there any software upgrade availble to work with a mac pc?

jay: or software that I can dowload to my hardware?

Elle: MagicJack is not best to use with Mac, there are some features that you cannot apply with this OS.

jay: thanks, can I get a refund then

jay: Kari Hernandez stated that it would work on a few websites in January 2008. Your website says it works. I bought mine in April.

jay: She is your pr marketing person

Elle: MagicJack will work with Mac but it will not work all the time and besides there are some features that you cannot apply with this OS.

Elle: You cannot return the product and have a refund since you are not under the trial period.

jay: MajicJack doesn't work 100% with a mac. You guys are decieving people. It's a straight out lie. I will report your company as fraud to your state attoney's office then. Good luck dealing with that

Elle: I respect your decision.

jay: ok. I will add you guys here. https://www.complaintsboard.com

Ja
Sort by: UpDate | Rating

Comments

  • Bi
      29th of Sep, 2008
    0 Votes

    a week ago i ordered a magicjack with 3 day delivery. gave them my visa card. where is the product.? also i have a
    mac as well. there was no way to inquire ahead.if it was compatible. i want this cancelled out and my visa credited, they seem to be dishonest. i might try again if they will make them selves availble thrugh the several custmary ways one reaches a mnfg co live

  • Gi
      16th of Feb, 2009
    0 Votes

    the audio sound terrible

Post your comment