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LovelyWholesale
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1.1 256 Reviews

LovelyWholesale Complaints Summary

0 Resolved
242 Unresolved
Our verdict: Engaging with LovelyWholesale at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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LovelyWholesale reviews & complaints 256

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Newest LovelyWholesale reviews & complaints

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L
12:56 pm EDT

LovelyWholesale where is my merchandise

I am super [censor]ing pissed, I paid $65 extra dollars for a 2-5 day shipping and yet here it is the 15th of june and I ordered it june 10, 2017 my order number is [protected], can someone fix this issue. I will not ever order [censor] else from them, just send my stuff please. There is no way in the world I should have had to pay 65$ for a 83$ order, but I still did it anyway just to make sure I got the items before july 22nd 2017, this is ridiculous, why are they even aloud to sale products and woo people to buy products if they wont send it, this is money laundering legally if you ask me. Never the [censor] again

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D
11:06 am EDT

LovelyWholesale tracking number/ refund

I have still yet recieved any tracking number for my order. After reading them horrible reviews i dont think im ever gonna recieve my items let alone my tracking number. With that been said i would like a full refund of my money please and thank you. Even when I try to submit a complaint ticket it will not allow me to. It say that my email is invalid which is the same email I used to purchase my items

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S
2:45 pm EDT
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LovelyWholesale blue jeans dress, lovelywholesale

I order a blue jean mini dress at the beginning of April along with a dress for the last week or so I've been trying to contact lovelywholesale with no luck no response so I'm in and out of my account weekly I haven't received any items yet and that why I check my account weekly so many days out the other other the dress is black no problem with it just the blue jean mini dress .This week I went to check and I check near the weekend just to see if it my order arrives before I check went to check the week of the 25th of may open my account I see a different dress then the one I ordered now not only am I checking to see why is it taking so long or trying to track I'm trying to contact them about the dress being switched out for another dress that I fine very not liked by me so I been trying contact them by submitting a ticket no luck I've tried live chat I got through once and somehow got disconnected after she told me to !I've chat with her through email and I explained to her I'm not sure how to do that but I did explain to her some of what my problem I'm having. I will keep trying until I get someone or hear from someone by email or I get my package I was trying to stop the delivery before it arrives and resolve the problem either with the correct dress or a refund.The blue jean dress with the tie string around the waist is the one that was originally ordered.
Thank you

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Update by Shari. Harrison
May 29, 2017 9:59 am EDT

The dress that was sent to you from me is the dress Lovelywholesale switched the blue jean mini dress I ordered.I tried to send you the other dress not sure if you received it but I can describe it. A blue jean mini dress with the collar comes up the neck and fits all the way around the sleeves are short with cuffs the back is longer then the front with a draw string around the waist.If I can get the original dress I ordered that would be fine if not I would like a refund

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Z
1:24 pm EDT
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LovelyWholesale my order that I placed

I placed an ordered with this company im trying to get on to the website and all of a sudden its unavailable my order was placed on May 17th 2017 i ordered 2 items now they were suppose to send out a tracking number so we would know when the items will be shipped they fell to comply now trying to get in touch with them is impossible if i dont either getcmy product or my money back i will be taking this matter to higher authorities cause this company cant be scamming on people

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K
7:39 am EDT

LovelyWholesale I ordered my stuff 5/5/17 it's 5/22/17 and still haven't received anything

I want my money back I order my items on the 5th I still haven't received anything saying it's coming or where it's at and it's so hard contacting them I tried making a report but it wouldn't let it go through, I tried calling two different numbers that did not work I'm just so angry and want my 62 dollars back at this point it's out of hand and seems no one is taking responbility

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J
12:07 pm EDT

LovelyWholesale where is my order

I placed the order on April 26th to be exact it was around 5 p.m. I'm not understanding why I still have not received the email confirming that the order is on the way or that the order is in process of being shipped it's been almost a month and less than a week it will be a month so I'm just going to contact PayPal and ask him to return my money this is very ridiculous and I'm not understanding how come you all have not send me an email if not an email a text message letting me know what is going on with the merchandise that I purchase

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A
9:27 pm EDT

LovelyWholesale no tracking number and unable to login to account

I ordered two items and received an email stating they received it. I paid through PayPal and Money has been taken out of my account. However now I'm unable to get into account and still have not receive a tracking number. The phone number to this business is not working. Really upset because I thought this was a trusted site . Any suggestions on how to go about getting money or items? This is unacceptable!

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K
6:23 pm EDT

LovelyWholesale my order

I am curious. I have a trip coming up and I ordered about a 129.00 worth of items. The site gave me a tracking number for my package an now somehow I cannot get into my account nor change my password.
This isn't good customer service... The email is [protected]@gmail.com. I have over 20, 000 followers I will have to inform them this isn't a good site to do business

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L
4:09 pm EDT
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LovelyWholesale it's the service

It is very hard to try and get in touch with the company there's no contact number that works emails take 5 hour before you can submit them they say they that you can chat with a live and that' a lie it doesn't work and as new customer i have never had this much problem with a company on line before it's taken all day for to try to get in touch with this company

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L
10:42 pm EDT

LovelyWholesale didn't receive all of my merchandise

My order number was m2017030191648, I order three different things. I received the black and white dress and the multicolored jumper but I didn't receive the two piece pants outfit. It was shipped out march 26. My tracking number was lw036494197cn... The outfit cost $15.49. Thank you. I can be reached at [protected], my name is sharon walker. It would be greatly appreciated if I would receive my merchandise or get my money back. My mailing address is 425 west quinn ave. Osceola arkansas 72370

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T
3:13 pm EDT

LovelyWholesale jean two piece

I odered two items and I only received one of them. I received my black shirt but I did not get my two piece jean outfit. You all shouldn't play with peoples money because we dont work hard to throw it down the drain. I want my other product or my money back. I will make sure you all's clientail go down dramatically. When you do wrong to others it comes back to you in various ways.

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A
11:53 am EDT
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LovelyWholesale my delivery is not here

On the 15/02/2017 I ordered some genes of the US site, after waiting the expected time I still had not received my items on the 4/3/2017 I asked about my delivery and they said to wait a little longer. Since then I have messaged them on, 8 different occasions, the reply is wait a week, wait a few days. If it's not there by 3 months you'll have a refund. I am absolutely appalled by the service I have been given especially now I am money down and I have wasted a considerable amount of time.

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T
6:26 am EDT
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LovelyWholesale clothing /shipment/delivery

I placed an order on April 9th, according to this crap ### site. My order was shipped out on April 14, I received a tracking number, confirmation of payment thru pay pal.
I waited a week to track my items the last date it was processed or checked in on April 14 from Shanghai. I've checked every 2 days since then it keeps saying my order was processed threw in Shanghai well here it is now May 1st with the same information from April 14 its been way over 2 weeks. I either want my items or my money back. I've emailed whom ever which I'm almost positive its an automated generated email because its giving me the same bogus e-mail that clearly isn't answering my question as to WHERE IS MY ORDER! it shouldn't take this long to receive 2 dresses, a pair of sunglasses.
I will never order from this scam site again and before anyone order from here READ, READ, READ, the reviews they take your money, you never receive your merchandise.

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T
1:43 pm EDT

LovelyWholesale customer service and support

I don't know what Support means in your company. However, I would have consider using you again but know way.. I order two dresses for my daughters prom and paid for expresses services to receive the items in time for her prom. When i contacted you only one item was ready and you were waiting on the other. I cancelled the order and was informed that I would be refunded in 48 hours so, I waited and I was informed that I they were having difficulties with my card contact financial institution did that and I still have not received my money.. I have even sent bank routing info an account number and I have not gotten my money... It took less than two seconds to take my money but it is taking weeks to get it back..

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D
3:38 am EDT
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LovelyWholesale missing items!

I order from about 6 items from Lovely wholesale and didn't get all my items! In which I am Missing 2 things! and I didn't even get a refund for it, and I tried numerous times to send in a ticket/complaint, but Anytime I would try to send it in, it didnt let! its impossible to send in a ticket/ issuse on their site

order number: O2017012667549

Missing Items: Burgudy Bralette and blue denim buttom up shirt

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D
8:13 am EDT

LovelyWholesale clothing I ordered

I purchased items off the site in march and I never received them I will like my money back on my card I used I'm very disappointed with this because I thought it was so real I needed my items before my birthday may 9 and u guys have already took the money my card I need answers on what's going on I have contacted through email and tried calling
Dane tea Williams
5305 eastknoll ct
Cincinnati Ohio
45239

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T
8:45 am EDT

LovelyWholesale order

I bought something from Lovelywholesale and they took my money right away but I did not receive any payment confirmations and that was strange. I tried to contact them but they did not reply and that moment I felt that something was wrong.
My item didn't arrive and I wasn't able to reach anyone from Lovelywholesale customer service. And that's actually the reason why I can't get a refund, simply because they ignore all me refund and order cancellation requests.
I don't recommend this company to anyone, they are terrible and thieves. I give them last chance and then if nothing will change I will contact the police and my lawyer.

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G
5:44 pm EDT
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LovelyWholesale package never received

I order a shirt and a pair of glasses about two and a half weeks ago before I order things off of amazon fossil footlocker and other places and still haven't received my items but i've received everything from everybody else im pissed that was part of my easter outfit. I will never recommend anyone to shop or even look at this site ever. This is bad for business. All the contact numbers are #. I hate I didnt read the reviews before hand

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J
8:31 am EDT
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LovelyWholesale my items: duh

What's the point of complaining and nobody haven't received #### yet., its pissing me off cause it shouldn't have to take 3 months cause that's how long I been waiting and I want my #### point blank period and the numbers y'all have listed doesn't even work so how that work 🤔 And to top it off you guys haven't tried to update y'all system but yet and still ppl still complaining and y'all not doing anything about instead of updating ya information and/or emailing ppl to let them know., y'all not even doing that like ughhhh never again ! The next question is who can we go to besides lovelywhole sale, because I want my items !

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P
9:47 pm EDT

LovelyWholesale very poor customers service

I have four orders that I have not received yet it's been over 2 weeks I spent over $300 and I cannot get in contact with anyone that is bad very bad customer service that's bad business each number that I have called I have not gotten contact with anyone I'll try email and I tried live chat I held try everything and I'm going to make a claim because I don't have my orders or my money they took my money and saying you know I call PayPal I called everyone and I still have not received nothing and I need my merchandise I gave you all my money

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LovelyWholesale Customer Reviews Overview

LovelyWholesale.com has garnered an overwhelmingly positive reputation among its customers. The site offers a wide selection of trendy, affordable clothing and accessories, and shoppers rave about the quality of the products received. Plus, LovelyWholesale's customer service team is reportedly helpful and responsive, providing support when needed. Shipping times vary based on location and shipping method, but customers appreciate the site's transparent policies and timely delivery. Additionally, LovelyWholesale offers frequent sales and discounts, making their already-affordable prices even more enticing. Overall, LovelyWholesale.com provides an excellent shopping experience for fashion-conscious individuals looking for affordable, high-quality clothing and accessories.

LovelyWholesale In-depth Review

In summary, LovelyWholesale offers a diverse range of trendy clothing at competitive prices, though experiences with product quality and customer service may vary. The website is user-friendly, with a mobile-responsive design, but attention to sizing accuracy and ethical practices could be improved. Now, let's delve into the details.

Website Navigation and User Experience

The website is easy to use, with a clear design and layout. It is also mobile responsive, which makes shopping on-the-go convenient.

Product Range and Selection

LovelyWholesale provides a variety of products, including the latest fashion trends. However, the availability of sizes and styles can sometimes be limited.

Pricing and Value for Money

Their prices are generally lower compared to similar retailers, and they often have discounts and promotions, offering good affordability.

Product Quality and Material

While some items are durable, others may not meet expectations. The material and fabric quality can be hit or miss, and the accuracy of product descriptions varies.

Sizing and Fit

The size chart accuracy is a common issue, with some customers finding inconsistencies in sizing. The fit and comfort are satisfactory when the size is correct.

Ordering and Checkout Process

Placing an order is straightforward, with multiple payment options available. The checkout process is efficient.

Shipping and Delivery

Shipping options and costs are reasonable, but delivery timeframes can be long. Packaging is typically adequate, ensuring items arrive in good condition.

Customer Service

Customer service is variable in their responsiveness to inquiries and issues. The return and exchange policies are present but could be more customer-friendly.

Customer Reviews and Feedback

Customer satisfaction ranges widely, with some praising the value while others cite issues with quality. The trustworthiness of customer reviews appears to be genuine.

Return and Refund Policy

The return and refund policy is outlined on their website, but the process can be cumbersome, and refund processing times can be lengthy.

Loyalty Programs and Incentives

LovelyWholesale offers some rewards for repeat customers, but their referral programs and membership benefits are not as robust as some competitors.

Social Media Presence and Engagement

Their presence on platforms like Instagram and Facebook is active, with quality content and some interaction with customers, influencing the fashion community to a certain extent.

Ethical Practices and Sustainability

Information on ethical sourcing and production is not prominently featured, and there is limited information on their environmental impact considerations.

Security and Privacy

The website has standard security features, but the transparency of their privacy policy and data protection measures could be more detailed.

Overall Shopping Experience

The overall shopping experience at LovelyWholesale is decent, especially for those looking for fashion at a budget. While it has its drawbacks, particularly in sizing and customer service, it remains a viable option for trendy, affordable clothing.

How to file a complaint about LovelyWholesale?

Here is a comprehensive guide on how to file a complaint or review about LovelyWholesale on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with LovelyWholesale in the 'Complaint Title' section.

4. Detailing the experience:
- Mention key areas such as transactions with the company, nature of the issue, steps taken to resolve it, personal impact, and the company's response if applicable.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint or review for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint or review by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint or review on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file your complaint or review about LovelyWholesale on ComplaintsBoard.com.

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