LovelyWholesale
reviews and complaints

I have ordered from lovelywholesale three times now and it has always been a great experience! The clothes come individually wrapped in bags to keep them from getting hurt during shipping. The quality is excellent! I did have one issue with a top that must have been exposed to sunlight so the material got faded. The customer service quickly responded to my request to exchange and told me to donate the top to a shelter near by! I was so impressed by this!
I'm in between sizes so I love being able to find cute clothes in plus size and regular. They fit well and are true to size. I have an hourglass figure and these clothes really make me look good!
I definitely will continue to shop at lovelywholesale.com!

What I received was a small but the item at order was supposed to be a 2XLI have been trying to contact this company for several days. By email via messenger and by phone, and have gotten no response from a representative. I would like to return my item for a refund or an exchange of the correct item before I take other action. The number I can be reached at ASAP is [protected]. My email address is [protected]@att.net.

I put in a order the total was 211.74 I received all but three items #Ly18110520717-1 size M but I need a L, QY18121120601 size XL, ZG18110113603 size XL can I please have my items or my money. Today is 1-24-2019 I except a reply or my money for the items that wasn't sent. Within 72 hours. Have a great day. My Name is Vera Rowland address where the other items were sent is 465 Burbank street se Washington, dc 20019 phone number [protected]

I recieved a package from you guys today and nothing I order looks like what you advertise. Im highly upset. I was really looking forward to these piece and on top of that I didn't receive an item I payed for.
As well I as I received items in the wrong size and poor quality and ill fitting. Im highly upset! How about y'all stop having these people makes these for 2 dollars a day. Become a real reportable company and sell quality clothes. I spent over 250 for Trash! Your costumer service is appalling ! Im highly upset. Your automatic responses don't count! please improve or sooner or later y'all are going to go out of business. Y'all clothes are inconsistent and ill fitting your photographs are deceiving. If your a the same clothing in a different color its a different material. How does that makes sense?! I want a refund and I won't be ordering again.

Need a full refund of my orders paid for expidited shipping and haven't received any of my orders, P2018121602073 &P2018122470695 from lovely wholesale need to know what's going on. I paid for expidited shipping and before and didn't get it on time and it's not the first time paying for expidited shipping and not getting the service I paid for. Something needs to be done and I would love to get my full refund of my orders, don't need the products anymore

Ordered to different pieces of clothing never received one got a tracking number for 1 outfit but it never works on the website even used a computer to try and track it bottom line it never came yet I ordered this on December 3rd still not one piece of clothing im very upset this was for new years lovely wholesale is promoting false advertisment why are we paying for shipping if it comes this late

To whom it may concern,

I have not receive my package as yet . It has been over two months.
There is no tracking number nothing . Allison got was item has been shipped.

However the way how my case has been handled am very dissatisfied.
Can you guys try and locate my package please, or is my format time ordering and what a disappointment .

This is unacceptable
I do hope to get a respond As soon as possible

Thank you,
Very angry CUSTOMER

My order number is #R2018101068737

I discovered Lovelywholesale thanks to a friend who recommended it to me. So I decided to place an order (a denim jacket). The order arrived after 11 days in perfect condition. The article was totally in line with my expectations: the right size, the right color, exactly as in the photo on the website. I'm trying to think about giving negative points about Lovelywholesale, but I can't find any... I will of course buy more clothes on Lovelywholesale (especially since Christmas is approaching hihi ^^).

Hey hello my item was ship with you guys from on the 2 of becember i order my stuff from the 27 still aint get dem as yet i under that the adress that i give didnt had a street number on it so i give the street name but its is popping up in you guys system so i requested to change my shipping adress and ship it to a different company .. i was told to call you guys in a day and i did but they are say lovelywhole has to verfied the adress i email this adress been verfing from thursday i neef my stufff please let me know how much longer this is my shipping [protected]@[protected]

I Robin Pino made a order on Sept, 1, 2018 an never received my order. I have bin back an forward about his matter . I contact PayPal an they stated the sender sent the package to my address witch is 5476 Riverbreeze Ct. Jax, Fl. 32277 an that the united state postal service for my area delivered the package on Sept 29, 2018 . But the address the postal services stated the sender sent it to was a different address from my address. And I never received my package from Lovely wholesale for the amount of $75.09 . For any more Question I can be reach at [protected].

Hey, I place an order October 13, 2018 and I paid for standard shipping. I get an tracking number LY862448440CN with website 17.net something like that but any ways the website says it's been sent to Chicago since October 20, 2018 @17:27. It's long overdue for me as a customers to receive my package I been patiently waiting for. The only thing they can ACCOMMODATE is a discount for your next order. Customers should be accommodated for their shipping
they paid for and a partial refund from they order. Why, because they not getting they package on time as it say if you chose standard or expedite shipping. Them days matter to customers when WE have to pay for it.

I order a white jumpsuit on 10/10/2018 I paid 19.00 for it gave my mail address and all today is now 10/26/2018, I leave to go on my trip nov 3 2018 I am very upset I need a refund are either my outfit with in next week if I knew it would have taken this long I wouldn't never order this My name is Shonte u can call me @[protected] or email me @[protected]@gmail.com thank u

MY ORDER NUMBER IS M2018091675846 --- I never received the order. Please contact me ASAP with a resolution. I want my money back at this point. My email is [protected]@gmail.com.

I'm now seeing several other people with similar complaints for orders that were placed in September of 2018.

This needs to be rectified NOW. This company sent me tracking information but when I put in the tracking number it comes up NULL

I placed an order on August 25, 2018 and I've tried contacting them several times. They keep telling me to check my order number but their system it's not allowing me to. They took the money the same I placed the order but I never received it, and they refused to contact me about it. I would appreciate if it they would give me my refund back, I think they are just beating people off their money and that site to check your order is fake because It will not allow you to do anything. I see that I'm not the only person that's making a complaint about lovely wholesale. All I want is a refund and they will never get my business, again!

This was my first time using this site so I purchase items and 2 of my outfits are to small and im missing one I have put in numerous tickets and im not recieving a reponse or resolution it was bad enough they forgot to shipped my items and send me a tracking number they never communicate through email like the website mentions im quite fed up now I do understand the time difference im very aware but I didnt have trouble getting them to take the money from my account so why should I have to go through hell just to get what i paid for... I want my items fixed now or send me my refund

I placed an order around Sept 14th or 15th and I have not gotten anything in the mail or by email...I have been waiting on a tracking # but all I have is an email with a receipt that I have purchased an item and have paid shipping fees...I need either my item or my money back...I work too hard to have scammers take or steal my money...I try to support businesses but I will not shop with this company anymore.

Mrs. Allen - a pisssd off black woman

I have tried for 3 days to place an order $1, 700.00 on your website with no luck, also tried contact by phone and numbers do not work. Your web communication with ticket numbers are late to respond. I am so disappointed in how this process been handled. Our Contact number is [protected] if we can talk with a live person to make this purchase would be great customer service.
Thank you,
Empire Beauty

Hello,
August 13 I order my daughter school clothing from LWS. It was paid for but shipment has not been received. I have put in maybe 6 tickets as requested and syill nothing. They will send me an email stating they closed my ticket out. I am out of money and several pieces of clothing ordered. Lovely whole sale seems to be ripping folks off and thats nad business. I have requested my money back and still nothing. Please advise or assist.

I have order a few times from this company and every time I order I have issues with shipping. I am always told my order have been shipped however when reaching out to the shipping company it is always a discrepancy about the shipping. Every time I reach out to customer service they are not helpful this most recent time I spoke with Jerry and he was not helpful at all he lacked customer service and seemed as he did not care. As me being a paying customer I should never feel that im not getting assisted or helped with my issues. I have expressed several issues to Jerry and he did not answer or educate me not one time the only response that he provided me with was sorry or either do not worry. The employees that this company have working for them need to assist better. Yes the items are a great price however between shipping cost and customer service this is what makes this a bad company. The shipping cost is more then your order the least that can be done is we can be better informed and updated on shipping. Im paying a great amount for shipping and no one every seems to know where my items are. All I ask is for me to be treated like a paying customer and showed respect and provided help when i need it. Jerry was very rude and not helpful at all he have an i do not care attitude. I ask him can i chat with someone else that may be able to help since he did not want to answer my questions he told me no. I asked for any way i can submit a complaint or provide feedback he stated no it was like my only option is to talk to him and if i do not like it oh well.

I have not recieved a update on my package and I am worried cause I never order from this website so not been able to track my package down is really upsetting me is there a way I can recieve updates on where my package is if not refund me my money and i'll order some where else if you guys can't give me a update on my order I want to know that's my package will be here before august 1