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LL Bean / Not any more

1 United States Review updated:
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I am a former LL Bean addict. Over 20 years of orders with rare mistakes and immediate correction. NOT ANY MORE. My past 4 orders have had mistakes or were not as described. Moreover, one shipment went to a completely wrong place and LLBean did no follow up-I had to call Fedex! They did resend the items but the order was wrong so everything had to go back anyway.
Now I cannot load their website using 2 different browsers, and they have no interest in resolving the problems.

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  • Re
      24th of Mar, 2009
    -1 Votes

    you know UPS delivers that could be your problem! but im really sorry about all the issues you were having, dont stay mad at LL Bean there a good company! Good luck in the near future, go to LL Bean and say sorry for all the problems that you might have caused them. Life is too short to stay mad at something so small. O yea and update you computer it sounds like your having internet problems i dont think its LL Bean or they might just have blocked you, but there working now!!! Good Luck!!!

  • Ma
      9th of May, 2009
    0 Votes
    LL Bean - Awful experience
    LL Bean
    United States

    The company fails, in almost all circumstances, to list the country of origin. When asked why the response is that any consumer can call and obtain the information. This is an inadequate response because it puts the burden on the consumer. Many customers want to be informed about what they purchase and knowing the country of origin will help all to make intelligent decisions.

  • Gs
      10th of Jul, 2009
    0 Votes

    Are you kidding me? Of course they aren't going to admit using foreign slave labor to fill their catalogs. Their legal team works hard coming up with ways to get around exposing this fact. They use the word 'Imported' in their catalogs and put country of origin on the packaging, instead. You know, the part you rip open and throw away without paying much attention to it. Ever notice how items made in the USA are labeled proudly and prominently? LLBean is apparently ashamed of where their products are manufactured. Want to be a good citizen? Buy from someone who can make a quality product for an honest profit without capitalizing on the miserable working conditions in third world countries. LLBean isn't alone so you're hunt for a company with integrity might be long.

  • Ll
      18th of Oct, 2010
    -1 Votes

    LL Bean is not a "good company", any longer...they are an arrogant expensive Wal-Mart, with poor customer service departments spending all their time covering their fannies, instead of providing service.

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