LBC Express Sara, Iloilo Branch / delivery status keep on stating unknown recipient in the given shipping address

As a regular customer, I would like to make a complain regarding the delivery man designated to lazada items in LBC express Sara branch.. My shipping address is just beside the branch itself which is an office address specifically the Sara Rural Health Unit.. The parcel/package has already arrived days ago I believe some arrived last april 13.. It is already April 16 now, I haven't received the said items.. I am not obliged to visit the branch because I believed my items is for delivery and not for pick up.. the tracking numbers are [protected]. [protected]. [protected]. Name: Jenner Granada Shipping address: SARA RHU, D.V. Salcedo st., Pob. Market, Sara, Iloilo contact: [protected] email: ginrye53@gmail.com.

Hope you will make an immediate response for this and make will not make your company unremarkable just because of this certain branch. Thank you