Lane Bryant - World Financial / Harrassment
In July of 2006 I went to buy some clothes at Lane Bryant, they convinced me to to get a credit card to save 10% on my purchases. Which ended up being a savings of about $10. I planned to pay off the card once I received the bill so no worries. Bill came I went online to pay the bill and could not. I don't do checks so I can only pay online or in person. So I went to the store to pay the bill, there systems were down so i couldn't pay there either. I tried again to pay via the website still can't pay. This is all over about a month time. I went into the store again systems were up so I paid $75, and decided to put another purchase on the card to build up my credit. At that time I was told I had a zero credit balance. I was so upset by this time because of all the frustration I bent the card in half and told them to close the account. She said she couldn't close it so I called into have it closed.
The representative couldn't help me so I asked to speak to a supervisor, who never called me back. A few calls later with no supervisor returning the call, and I was really upset. They had now charged me another $75 Plus interest and the account is still open.
They now start to call me but they dont talk to me, as soon as I pick up the phone they hang up. I sent letters in and even reported them to the BBB. I do not feel it i fair that they continue to charge me late fees and interest when I have asked the account be closed and a final bill be sent. Plus the late charges waived since their website and store were not able to receive a payment.
Fast froward a year later.... This was an $81 charge.. I've paid $75... and some brilliant lady called me again at 8:32 AM to tell me my current bill is $176!!! Granted I work until 2AM so their early morning calls are really affecting my health do to not getting enough sleep.
Can they continually keep calling and charging this account forever? The only thing they have done is stopped sending me a monthly statement. I just want this to go away, what should I do.. besides paying them $176? I am fine with settling this for $50 but they seem to not think that is appropriate.... are they all such bloodsucker?
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