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When you sign up for LA fitness they pride themselves at advertising how flexible your membership is. If you want to stop coming all you have to do is say so, we will freeze your account and it will be there for you when you are ready to return. The membership is on a month by month basis and you can cancel anytime. Yada, yada, yada. I am sure many current or past members can confirm this. BUT. When you try to cancel they will not let you. They tell you that you must print out a form, fill it out, and mail it. Provide them 30 days notice, and then your account will be canceled. This is a TOTAL scam to get 1 or 2 additional months out of you at a minimum. Multiply that by the number of people in your family, say 4 @ $37 per month and that is a rip off of at least 2x4x37=$296. That is if you get off with just that. I am in the process of canceling the credit card they have on file with the hopes that they don't charge my other accounts as some other reports here indicate that they will go after your other accounts. IT IS A TOTAL SCAM. With gas prices today and the current economy why would anyone 'kill a tree', 'pay for postage', 'pay a postal worker', 'burn fossil fuel', then 'pay for postage processing' in order to cancel an account? THE ANSWER IS... drum roll -> TO RIP YOU OFF. Before you consider joining an LA Fitness make sure you have at least 6 months extra dues because that is reasonable reserve and what it takes to cancel your membership.
The complaint has been investigated and resolved to the customer’s satisfaction.
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The exact same thing happened to me.I joined LA fitness December 07 and had my free personal training session where that idiot of trainer told me to lose 10-20 pounds...Im 5'8" tall and 125 pounds...WTF!
I yelled at him and told him that I will never come back again, because one of my best friends nearly died because of an eating disorder.
So, the next day they called me to ask if I was alright and I said no and that I wanted to cancel the membership immediately.After trying to convince me to stay they finally agreed to send me the form. I never received anything, so I called them and they said I should go online. I did, but i didn't wanna set up an account so I called them again and the lady told me that the problem will be solved. they will call me back.
because I was graduating I didn't have the time to follow up with them. when I canceled in MAY(!) my Swiss credit card they started calling me non stop. then I realized that they have been using my card all the time, because I was so stupid to slide my card once over there!Since then I was sent from one place to the other and apparently all their printers are out of order...sure, but they still can print out applications!
I'm working for a PR guy and he discovered in 1989 a major scam with the parking meters in LA where the city had to pay over 15 million dollars back to the people that got parking tickets at manipulated parking meters. He is very well connected and we are going to the media now. If you want to be part of it let me know.I'm trying to collect as many angry people as possible!