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Kmart review: pension 297

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9:20 am EST
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I worked for Kmart for 33 years and after a serious accident where I was forced to retire, I applied for my pension. I have received 2 sets of paperwork at 2 separate addresses, showing incomplete information. I sent the final completed copies in mid-September and called again in October to verify that my pension was being processed. I was told that my pension check would be processed 45 days from the date of my last completed documents and the calculated date was for November 19, 2012. The person on the phone verified that everything was completed. I called on November 20, 2012 to ask why my check wasn't deposited and was given a new story. They claim that the final paperwork wasn't received until late October which would be a lie. After being persistent in asking for a date of when I would get my check, she finally said 'probably after January 1st because the last useless representative claims I didn't send the final paperwork until the late October date. I have had to delay payments for a hospital bill because of Kmart's lies to me and of course the hospital put me in the credit bureau because they don't believe me anymore. I asked to speak to someone hire up and was transferred reluctantly. I don't expect to get a call back. I have searched the Kmart/Sears website to see if I can send an email or make a call but there is no contact information. I tried their feedback option but it is only for merchandise or stores. I tried their 'help' but it only provides a blank page. Is there a chance that I am not going to get the pension I worked for? i defended Kmart for many years out of loyalty but not anymore and I will never shop there out of loyalty again either.
Lynne Weaver

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297 comments
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confused99990
, US
Dec 13, 2012 11:00 am EST

No sense in me calling to see if check was cut since you say none being sent out now

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confused99990
, US
Dec 13, 2012 10:59 am EST

ok thank u. i have that number. didnt know it was img

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inneedof cash
Franklin Lakes, US
Dec 13, 2012 10:51 am EST

got direct number no waiting [protected]

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kmartnotcool
South Bend, US
Dec 13, 2012 10:43 am EST

ARE MY POSTING POST LAST 2 DIDNT

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kmartnotcool
South Bend, US
Dec 13, 2012 10:42 am EST

ING ### POST FEW TIMES [protected]

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inneedof cash
Franklin Lakes, US
Dec 13, 2012 10:42 am EST

[protected]...he said 7-10 days before mailing, but then said before receiving, they can tell you if your specific check has been cut already

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kmartnotcool
South Bend, US
Dec 13, 2012 10:40 am EST

OK THEY have tell YOU 7-10 DAYS for mail but your due date was any of these I POST THAT MAILING DAY YOUR check being MAILED OUT ON 12, 14, 17 FROM FLORIDA FIRST CLASS IT TAKES FRIST CLASS MAIL 2-3 DAYS BUT WITH x-MAS 7-10 SOME TIMES IM TELLING U ONLY ONES I SEE MAY NOT GETTING THEN FOR X-MAS ARE 3 BATCH IM PRAYING IM WRONG OK LOOK AT THIS MAIL UR CHECK OUT ON 12TH, 7-10 DAYS = 19TH-22TH IF THEY MAILED OUT ON14TH -21TH OR 24TH OUT 17TH -24TH OR 27TH
IT OUT THERE HAVE IN MAIL U KNOW HOW THAT GOES U CAN ALSO GO TO USPS.COM TIME FRAME TO REMEMBER JACKSONVILLE FLORIDA, , , , , , PZZZ POST ANY NEWS

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confused99990
, US
Dec 13, 2012 10:33 am EST

Ok thank you for that update. Do you have number for Ing? And is the 7to10 days when we should receive? or when they will be mailed? Kinda looks like not before christmas? Thats a big suck for us!

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inneedof cash
Franklin Lakes, US
Dec 13, 2012 10:26 am EST

It was Ing I contacted, they rec'd paperwork, but not given ok to even cut my check yet. he said give another 7-10 days and that the dec 17th was just informal info the other number was given...i guess the 1st of december was as well

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confused99990
, US
Dec 13, 2012 10:23 am EST

WHAT? Why does one call the exact same number and they first batch is mailed and you call and its another 7-10 days. Something not right either with them or some posts here. Guess all we can do is just wait and see I guess...

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inneedof cash
Franklin Lakes, US
Dec 13, 2012 10:16 am EST

that was not good, i called that number and they just told me another 7-10 days...i could cry. My family really needed this for repairs from the hurricane we endured, and to make christmas somewhat joyus for my children

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confused99990
, US
Dec 13, 2012 10:12 am EST

just read your lates post. Thank you. Hope they are telling the truth.

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kmartnotcool
South Bend, US
Dec 13, 2012 10:05 am EST

think been blocked

OK GUY LOOK DONT CALL THAT #### CALL THIS ONE [protected] THIS IS WERE ALL UR $$$$$ IS PICK 2 THEN HOLD THEN SSI# THEN 0# OR 0# IF DONT HAVE UR CODED THEY ARE WHO SENDING UR $$$$ MAY CALL BACK FEW TIMES AND NOT PUT UR SSI IN JUST GET LIVE PERSON .NOW I JUST CALLED SAIDED THAT WE DID SEND 1ST OUT ON 12TH BUT IF UR PAPERWORK WAS DUE ON 6TH UR PAYMENT WOULD GONE OUT THAT DAY SO CALL IS UR PAPERWORK DUE ON 6TH THEY SEE UR $$$$$$$ IF PAPER WORK DUE ON TH 16TH NOV CALL MONDAY CUZ UR CHEACK GOING OUT FRIDAY 14TH AND IF PAPERWORK DUE LATER CALL TUEDAY CUZ CHECKS GOING OUT 17TH THIS COMMING FORM (ING National Trust ) THAT IS TRUSTEE I FOND THEN AND THEY ARE REALLY NICE AND CANT BELEVE SEAR TELL PEOPLE SO MANY STORYS
I ALSO CALLED VP OF SEAR TOLD HIM HOPE HE HAS GOOD X-MAS THAT HOW ON FAR PLAYING WITH PEOPLE HEARTS WAS THEN GAVE ME THIS ###### PZZZ TRY TODAY PAPERWORK DUE ON 6TH KEEP U ALL UPDATE OOO ONE MORE THING PAYMENT ARE COMING FROM JACKSON VILL FL, FORM (ING) GOOD LUCK HOPE THE HELP

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kmartnotcool
South Bend, US
Dec 13, 2012 10:05 am EST

OK GUY LOOK DONT CALL THAT #### CALL THIS ONE [protected] THIS IS WERE ALL UR $$$$$ IS PICK 2 THEN HOLD THEN SSI# THEN 0# OR 0# IF DONT HAVE UR CODED THEY ARE WHO SENDING UR $$$$ MAY CALL BACK FEW TIMES AND NOT PUT UR SSI IN JUST GET LIVE PERSON .NOW I JUST CALLED SAIDED THAT WE DID SEND 1ST OUT ON 12TH BUT IF UR PAPERWORK WAS DUE ON 6TH UR PAYMENT WOULD GONE OUT THAT DAY SO CALL IS UR PAPERWORK DUE ON 6TH THEY SEE UR $$$$$$$ IF PAPER WORK DUE ON TH 16TH NOV CALL MONDAY CUZ UR CHEACK GOING OUT FRIDAY 14TH AND IF PAPERWORK DUE LATER CALL TUEDAY CUZ CHECKS GOING OUT 17TH THIS COMMING FORM (ING National Trust ) THAT IS TRUSTEE I FOND THEN AND THEY ARE REALLY NICE AND CANT BELEVE SEAR TELL PEOPLE SO MANY STORYS
I ALSO CALLED VP OF SEAR TOLD HIM HOPE HE HAS GOOD X-MAS THAT HOW ON FAR PLAYING WITH PEOPLE HEARTS WAS THEN GAVE ME THIS ###### PZZZ TRY TODAY PAPERWORK DUE ON 6TH KEEP U ALL UPDATE OOO ONE MORE THING PAYMENT ARE COMING FROM JACKSON VILL FL, FORM (ING) GOOD LUCK HOPE THE HELP

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ROSE80IND
Mishawaka, US
Dec 13, 2012 10:01 am EST
Verified customer This comment was posted by a verified customer. Learn more

I posted that its on page 2 can see my posting today test test

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confused99990
, US
Dec 13, 2012 9:59 am EST

does anyone know why every time you call its a different answer. There was a post on here yesterday that said one batch had already been mailed. That post is now gone. What gives?

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inneedof cash
Franklin Lakes, US
Dec 13, 2012 9:25 am EST

as of this morning, thy said no checks have been issued :( Merry christmas

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Pcmnqn
, US
Dec 13, 2012 9:23 am EST

Well am not going to call the number anymore. The lady told me this morning that the check will go out on or after the 17th. I told her that is strange because the other day I was told that we would receive them by the 17th, so why are you guys all giving out different information? She said that is the only information they have. Waiting is not as bad as getting different information every time someone calls. I will just try and be patient and keep checking this board for new information. Maybe some of us will start to get lucky and it will be a nice surprise.

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faulkner4
lumberton, US
Dec 12, 2012 11:05 pm EST

Just sitting back and trusting God Elaine. I will agree with you in the Spirit realm that it is so. God you said that what we be bind on earth you will bind in heaven and what we release on Earth that you will release in Heaven, I speak with in your name RELEASE! Email me at Faulkner4@aol.com. With praise report.!

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inneedof cash
Franklin Lakes, US
Dec 12, 2012 8:47 pm EST

thank you!

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ROSE80IND
Mishawaka, US
Dec 12, 2012 6:29 pm EST
Verified customer This comment was posted by a verified customer. Learn more

AND BATCH ONE GOING OUT TODAY, , , , BATCH 2 GOING 13TH, , , , , BATCH 3 GOING 14TH

MY PAPER WORK WAS DOE ON 16TH NOV SO THEY SAY PUT ME BATCH 2 ONLY SEE UR $$$ ONCE THERE SENDING CHEACK

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ROSE80IND
Mishawaka, US
Dec 12, 2012 6:13 pm EST
Verified customer This comment was posted by a verified customer. Learn more

[protected]

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ROSE80IND
Mishawaka, US
Dec 12, 2012 6:12 pm EST
Verified customer This comment was posted by a verified customer. Learn more

[protected] ok call this pick pension they can tell u if been mail good luck mine one has not but she said they were going out today try back tomorrow all this weak to

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inneedof cash
Franklin Lakes, US
Dec 12, 2012 5:23 pm EST

call [protected], they are there for another 45mins...but they wont all tell you, i spoke to an Augie, he told me what batch...spoke to a woman after that, she had no idea what "batch" was

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Pcmnqn
, US
Dec 12, 2012 5:21 pm EST

Mine was due November 9th. How do I know what batch I'm in.

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inneedof cash
Franklin Lakes, US
Dec 12, 2012 5:16 pm EST

I am in batch 3...neither batch 2 or batch 3 checks have been cut yet! these people are friggen jerks, no accurate info at all! now maybe the 17-31st

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ROSE80IND
Mishawaka, US
Dec 12, 2012 5:11 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I just called back and got different story want the f@@k grrrrr

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Elaine Hood
Charlotte, US
Dec 12, 2012 5:04 pm EST

No check today here either. Dear Lord I'm not the only one asking for our check if you will PLEASE send it to each one here in need of their check including me to please let us find it in our mailbox before the end of the week, I know that you said where there are two or three gathered in his name you will be there too. If anyone claimes this promise with faith and we ask it shall be given. May GOD bless you and your family's and have a MERRY CHRISTMAS. Look to him and he will put our checks in our mailboxes. Elaine

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Waitingnotsopatiently
Georgetown, US
Dec 12, 2012 4:27 pm EST

Nope. Still waiting and checking mailbox anxiously every day! I should have known that getting it in time for Christmas was a pipe dream!

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ROSE80IND
Mishawaka, US
Dec 12, 2012 4:26 pm EST
Verified customer This comment was posted by a verified customer. Learn more

nope, south bend, indiana there saying if paper were due on 16 ur in 2nd batch, , , , , no x-mas here

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Pcmnqn
, US
Dec 12, 2012 4:07 pm EST

Anyone get a check today?

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inneedof cash
Franklin Lakes, US
Dec 12, 2012 10:07 am EST

what is wrong with this site...i look like an idiot, i know how to spell

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inneedof cash
Franklin Lakes, US
Dec 12, 2012 9:32 am EST

so yesterday i called back tey my check was processed, i call today to ask if mailed yet and Dennis apologizes becaus he did not see a check processed, onyl thatm y info was approved and wil be processed, and now they sayt trying to mail over weekend, hopefully can start looking for it next week in my mail...could not pick a better time to use he postal system the the week before christmas!

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inneedof cash
Franklin Lakes, US
Dec 11, 2012 12:45 pm EST

I would check back today and see what they tell you, they approved me within 3 weeks as they said they would, but when i asked about check status they said they have no info on that at all but my paperwork was all in order and approved

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happy ex-store mgr
Albemarle, US
Dec 11, 2012 12:13 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I was told last week, that my check was approved and wriiten, and that I would receive it on, or before Dec. 17th.

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inneedof cash
Franklin Lakes, US
Dec 11, 2012 11:55 am EST

Nobody there has the same info, everyone gives a different story...really praying we get Monday, but not very optimistic, especially since they told one of the people who posted yesterday they were already in the mail, told you something else, and me they could not say when mailing

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Pcmnqn
, US
Dec 11, 2012 11:49 am EST

I called this morning and the guy said that they should be received by the 17th and
that they would be mailed 3-4 days before that. So it looks good for having them on Monday.

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inneedof cash
Franklin Lakes, US
Dec 11, 2012 9:14 am EST

i do not think the checks have been mailed yet, i called again this morning...same story on or after dec 17..if not rec by 12/27 call, they for 10 mailing days, leading me to beleive they probably are not going out until this weekend

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ROSE80IND
Mishawaka, US
Dec 10, 2012 10:57 pm EST
Verified customer This comment was posted by a verified customer. Learn more

been looking all over web no new I hope we all get it for x-mas it really will be Christmas miracle. FIRST STORE IM GOING TO KMART, , , , , , ,

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Pcmnqn
, US
Dec 10, 2012 10:50 pm EST

Sorry I don't know what happened to my previous post.

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