The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Kmart / online order never received!

1 United States

1) I have made a online order.

The tracking status of order is shown as below 1Z4E1Y170338988580. This package consists of around 12 items and the weight of the UPS order is shown as 8 lb which does not seem to relate to each other as is certainly a question to ask. If the shipment did contain what it said how can it be weighing so less.

Over and above that finally UPS shows the status as returned to shipper as the address has multiple errors and this seems to be only in this shipment of the complete order which seems to have this problem!!! When I asked for reimbursement they claim that the amount has not been charged at all. This is after I receive partial delivery of the order .

2) I have put a prior order 1215218 of which does not have a trace. I have called 10-20 times and they do not seem to have the status of the same. Every time I will get a different answer and finally that the research is going on.

Very poor service!


Post your comment