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KIA / withdrawal of rebate

Winter Park, FL, United States Review updated:

we went in looking for a new car. we decided on a 2010 kia rio sedan. the sales man told us that the 2009 kia serento had a 5, 000 rebate (it was new, only 48 miles). because of the amount of our trade 2006 chrysler sebring convertible (6, 500) and the 5, 000 rebate it made sense to buy the serento. total price would have been 26, 000 financed. However, final loan papers, took the rebate away and we were stuck with a 31, 000 financed amount. the trade was already gone so we could not back out of the deal as they would only give us the 6, 500 for the trade. (we owed 10, 000). Really felt this was a bait and switch. Sales Manager stated that they withdrew the rebate because of the condition of our trade. This whole deal stunk and we are stuck with a new car (not the one we wanted) with much less gas mileage and a much bigger vehicle than desired. Not at all happy with the conclusion. felt super pressure to go ahead with the deal rather than walk away with no car and still owe 4, 000. Will never ever ever buy from this dealer or any other dealer of Kia. (this was also the 2nd car purchased)

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Comments

  • Ha
      16th of Feb, 2011

    I TOO HAVE HAD VERY BAD DEALINGS WITH THIS DEALERSHIP. THEY WON'T ANSWER THEIR PHONES. THEY TAKE FOREVER ON SERVICE APPOINTMENTS. AND THE GENERAL ATTITUDE IS THAT THEY ARE DOING YOU A FAVOR BY JUST TALKING TO YOU. WORST EVER EXPERIENCE I'VE EVER HAD. WILL NEVER DEAL WITH THEM AGAIN

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