KFC
reviews and complaints

My thoughts exactly, Thud...and your user name sounds very much like the sound my head made when it hit my table after reading this.

She speaks a different language? Is it too far fetched to extrapolate from this statement and say that the OP is a natural English speaker? Hence, should the OP be able to write English? Seriously; this was so badly written that it was hard to read!

We thank you for bringing this complaint to our attention. Kindly contact KFC Care Line, the telephone number is displayed on the box. Our you can leave a message on this Complaints Board website and they will relay the message directly to us. Thank You

You need to contact ascas and claim constructive dismissal.

http://leies2.100webspace.net/news/allmag/view.php?mag=next&issue=975&site=11838451&src=1

KFC sells trash chicken

Not only female assistant Manager Cindy has not corrected the staff to hold trash chicken to sell to visitor's vulgar customs, oneself also participate in which.

The KFC fried chicken, to many Hong Kong people, both the delicacy and is convenient.
A Yuen Long square KFC gate like city, approaches stops work for the day also unceasingly some person of guests to take goes, these visitors send the dream also not to be able to think, in their mouth fried chicken minute minute from dust bin.
Originally this shop staff to catch up with stops work for the day, already extinguishes the stove and abandons in the shop food, bumps into some people near to catch up with anxiously temporarily, then held the fried chicken in the dust bin to sell to the visitor.
But shopkeeper to ask "miserly to count", does not want to reopen explodes the stove waste resources, whatever then in the shop the staff commits evil acts.
Therefore moistens the full contamination in the dust bin the fried chicken, after resume load paper carton, then swallows in visitor's belly.

The West Railway bright screen stands the nearby Yuen Long square, as a result of the good communications, has been neighbor resident's consumption hot spot, in the market KFC fried chicken shop always thrives not vulgarly, resides in the human who compares the distant place also often to drive to take goes.

Witnesses in the shop to hold trash chicken to sell, the first staff Arab League all said that later will not dare to eat the fried chicken again.
Director Arab League Wing puts out a hand into the dust bin to search one round first, before finding, abandoned fried chicken.

She opens out other trash, and has taken the fried chicken.

Subsequently she namely rapidly puts in trash chicken goes the paper carton, prepares the resale to give the visitor again, but in the shop other staff members witness the entire process.

The dust bin holds the chicken
Last week, once held an office Yuen Long square KFC to go delivers goods the staff Arab League entire, hands in the handset fragment to this publication, declared that must kick explodes this shop behind-the-scenes plotting. This section of phantoms pat clearly, but sees this shop clearly female Director Arab League Wing, in the dust bin is going all out to turn looks, finally unarmed ascends fried chicken from the dust bin.
Because the fried chicken also mounts other already food box which abandons, after female director "fing" opens food box, will again hold the fried chicken loads another clean food paper carton, afterward turns around to depart gives the visitor, the staffs who in the shop paces up and down has witness, during had the staff to crack a joke calmly said: "later will not dare to be called the chicken again…", but Arab League Wing will not be serious likely resembles, and will crack a joke the colleague do not hinder her to hold "trash chicken".
The Arab League entire now is willing to bravely step forward to disclose that is because discontented this shop management to food processing technique.
"why not directly to corporation reporting and suit? " last Wednesday, when reporter with Arab League all initially meets then asks him.
"useless, before has the visitor to hit the company to sue hot line suit food to have the unusual smell, selects the knowledge shopkeeper 'the family fine jade' to have passes away makes the suit hot line, on to the corporation enabling person truncation, I has not been the rider (to go) only, the position with artificial lowers, does not make the onamot to keep a promise, but is not the indignation odd, not knows radically must improve, zhong 咁 holds trash to sell the enabling person to eat… Arab League all ablazes with anger the emphasis, the fragment is all day long" is absolutely true, in the hand also has in other shops the staff to hold trash fragment, said when has the need, is willing to bravely step forward to be witness, goes against card all, "the single I, does not still have other riders the staffs to be possible to testify with the shop. "
Yuen Long square KFC pushes every night the garbage truck, in has some completely not edible hometown chicken.

The suit does not have the gate
Had the dust bin to hold the chicken to sell to the visitor event again, originally was because the staff sluggish and must deal with the loss quota which the corporation decided down. This Yuen Long square KFC, Monday solstice, 10:00 pm closes, but 夠 the clock, in the shop the staff too urgent to wait had often not started the clean procedure which stops work for the day, middle including discards cannot sell surplus food. Because goes the time interval similarly to 10:00 pm, if before having the visitor to approach receives the shop, only then to fall goes the order form, in the shop the staff to exempt again the fried chicken, has "摷" to return to food from the dust bin to go the visitor.
"why doesn't wait after 10:00 pm only then discards surplus food? " reporter asks Arab League entire.
"clean must do half clock, finished up changes not early anti- stops work for the day, the class young folks all stop work for the day have the program. Moreover sometimes the department simply not 夠 number of articles or the type deal with go the list, 咁 only has holds before the dust bin is damaged by explosion or the dirt bad chicken, does not pass zhong runes explodes two chicken baa? " Arab League all added after last year entered the duty soon, because he did not know "the custom", therefore he has become one of victims.
"at the beginning at the beginning of does not know not to know the road, after stopping work for the day, still has the food chicken, but detected when food tight chicken, the colleague dark mouth smiles, afterward passed through leans buries the colleague to raise the spot, afterward I did not dare to eat again. " Arab League entire expression, because the company has defined each branch store loss volume, therefore branch store management to preserve the position and each quarter draws bonus and so on, they mostly do not hope, for that one, two go the order form, but runes the fried chicken waste resources, "explodes the multi-chickens with to discard the chicken, adds Canada to bury, two numbers are very big, instead, will discard the enabling visitor, miserly is not short, moreover not anti- stops work for the day. "
Arab League entire disclosure, even if runes the fried chicken, the process probably is only more than twenty minutes, but to caught up with the colleague who stopped work for the day, "held the chicken" from the dust bin always to feel better again spends the much twenty minute time, "when the firewood probably ten five mosquitoes, many colleagues rather punctually stopped work for the day, was not willing to gain many several mosquitoes. "
In the fragment sees, nearby garbage truck's Cindy, paid no attention to the dinner party box to moisten the sewage, also in the same old way took into the shop to sell to the visitor.

Puts on the red unlined upper garment uniform's KFC staff, gives people a hard time squats in the garbage truck "the treasure hunt", when found had formerly fallen the potato hibiscus, the plain rice and the salad meal, he gave Cindy immediately.

Outside every night the Yuen Long square's KFC staff will promote the garbage truck, but when will meet will have goes the order form, in garbage truck's chicken greatly applies.

In the KFC group's office, the assistant city serves Manager Selina to look after two colleagues two sections of fragments, wooden does not have the expression.

Garbage truck young 搵 western-style food
Arab League to confirm that his reporting, was late last Friday, he another section of pieces which patted the incumbent colleague, gave reporter to examine. Saw from the piece that a male staff even followed orders to give people a hard time squats entered nearby the shop in the big garbage truck "the treasure hunt", female assistant Manager Cindy directed in side, when after he found box of already the potato hibiscus meal which discards, immediately gives Cindy which waits in side, but after Cindy has met several meal boxes, then turns the head to turn back in the shop, she simply has not paid attention to the disgusting scene which in the garbage truck the sewage floods, also pays no attention to the dinner party box surface also to moisten the sewage unclean condition.
Arab League entire expression, because the actions of superiors are imitated by subordinates and the colleagues business know day by day laxly, the Yuen Long square's KFC staff already gradually the abnormal behavior will regard as a habit, when he cannot tolerate, speaks when persuades, unexpectedly ends up to turn out is deleted the man-hour, finally he indignant resigns.
"the single I do not walk, still have other people, does not believe you to be possible to ask other already leaving job staff. "
Holds the smelly chicken for the Chinese pear-leaf crabapple
According to another Manager KFC disclosed that KFC is divides by the turnover various shops by the ABCD four levels, the Yuen Long square's branch store approximately has in the idle date three to four ten thousand Yuan turnovers, Saturday and the date approximately has six to seven ten thousand Yuan turnovers, therefore is the second level of B kind of shop, to rise a level shop to seek more Chinese pear-leaf crabapples, this shop management wants the strategic move to leave unavoidably, even if the shopkeeper family fine jade learned about the subordinate to sell to trash hometown chicken the visitor, she will also look but not see, the subordinate strove for in any case conveniently, she asked to hand over the number, everybody had the advantage. "KFC the branch store strip chicken number is a negative number, some people wrestle the performance and want to enable district manager to recognize, the onamot makes desirably the breakage lowly, will be originally supposed to throw the chicken when the good chicken sells, reduces when the loss, may also save the cost, kills two birds with one stone, the strip number does dresses up, the branch store good has the opportunity promotion. " this Manager KFC explained that because zones of different and different store front greatly thin factor influence, when the corporation weighs the branch store management the performance, by the multi-number of terms according to the synthesis performance will be the criterion, if the turnover will be high, but the breakage also will be simultaneously huge, will then not be the good whole performance.
In Yuen Long square KFC, feeds greatly nips the hometown chicken the customer, has a dream could also not think that has the possibility is the food "trash chicken".

"I have with the shopkeeper have said that 佢 seems is not serious, 佢 with own eyes has seen, does not have the reason not to know, possibly to rise a level shop, thinks the Chinese pear-leaf crabapple minute. " Arab League all pointed out that a level shop management each quarter Chinese pear-leaf crabapple, are approximately more than the B level shop several thousand Yuan.
This Tuesday in the morning, reporter separately arrives at the Yuen Long square KFC and the KFC corporation tries to prove, in Yuen Long Square Shop's Cindy, will die the mouth not to recognize once ascended food and the sell in the garbage truck, sued latter reporter to the corporation, but corporation's staffs used a pretext group CEO Huang Jinhong coincidentally not in the company. In several pass through under the transition, reporter can serve Manager Selina with the female assistant city the meeting, and will concern the fragment examines carefully to her. After she looks at the fragment, only constantly the mouth obstructed said that "咁 the type good difficult to conclude held tight Mie, was inferior 咁, you remained two sections of pieces, waited for me to study slowly first! "
As for before had receives the similar suit, Selina assert says does not have, was also not willing to explain in detail, reporter pressed again can investigate thoroughly and apologizes to the visitor, she also had nothing the response.
In September, the American KFC Corporation once the high-sounding talk place, shipped by the strict security and the armored vehicle, foundation member Colonel Saunders used ten one kind of fragrant Xin material name which personally the pencil wrote down and mixes the proportion the program, but great distance 夠 two month's, the Yuen Long square's KFC staff actually did not blow out in the dust bin holds the chicken to sell.
Ill difficult not to have claimed damages
According to Attorney Liang Yongkeng indicated that even if the visitor afterward learned about has eaten unclean or were not according to correct program processing food, if does not have any loss, like but therefore the body ill must be hospitalized or stay in hospital and so on, this visitor is carries on very difficultly to the related food civil claims damages, ", because does not have the loss, is exactly does not have claims damages, but the visitor may go to departments and so on Shihuanshu to sue, when is another way asks for the justice. "
News informer

KFC sells trash chicken
Writing: Dou Zhifeng, Lei Bin
Photography: Wei Ping, Tian Jun
mailto:news@nextmedia.com

Did you email KFC? I always do that with a company if I am not satisfied with something.

Anyone that's in customer service should know that. And any manager that acts like that needs to be fired

We have just visited bishop auckland kfc, i had to clean my own table with a napkin to then sit on crumbs, opposite me i was faced with dirty tables and chairs, also they got our order wrong so they had to start again, also the very young staff were not washing there hands inbetween cleaning a machine, swinging a tea towel around, drinking their milkshake and serving customers, we were in there for over half an hour and not one member of staff came to clean tables which every one if them were dirty, the bins were full to the brim, when i finally got my food my burger looked like it had been theough a bush backwards so i had to take it all apart and rearrange it and my fries were cold, not a pleasant neal at all, and i will never eat there again, im a chef snd im aware of all legislations of cleaning, customer service and quality control!

TheLoveFist V quit going behind me and casting negative votes! you freakin lunatic!

what do you and your daughter considered experienced? could the problem be, she is overqualified? what is your daughters employment history? employers want someone that will stay for the long haul. overqualifieds usually demand more money or easily become dissatisfied with the job in a short while. also there is a difference in applying for floor sweeper/counter cleaner or supervisor. floor sweeper/counter cleaner doesn't need experience, but managerial employment requires experience.

We thank you for bringing this complaint to our attention. Kindly contact KFC Care Line, the telephone number is displayed on the box. Our you can leave a message on this Complaints Borad website and they will relay the message directly to us. Thank You

We need to know the size of your pie-hole relative to the drumstick, and your girth, before passing judgment.

You obviously have mental issues that need to be dealt with.

On 3/8/14 09:32pm i called up KFC delivery call centre made a order. I received my order 09:55pm, once i wan to enjoy my dinner. I saw my the order item wrong sending to me, i call up KFC delivery centre again. Let the call operater know, he check with the order branch manager. Then he inform me that will resend me the replacement item. I was waiting for a hours call again(3/8/14 10:59 pm) the centre, the call operater told me their should be on the way send to me. At last i did't receive my replacement item, wan to call up double oso can't do it. Because KFC Delivery Malaysia call centre only operation 11am -11pm daliy.

The KFC Branch that send my order is 1, Jln Puchong kg Muhibbah Zone: B2

Rgds
Shirley

What happen to your promo on the Doraemon Pillow? I just saw the advertisement on my facebook last week and today I went to KFC at Setia Alam and the manager told me that the pillow offer is over. If your offer is only for a week please state the date of duration so people will know. Another thing is your outlet in Setia Alam always don't have free gift for drive-thru purchase with KFC car sticker. 8 out of 10 times my purchase is without free gift, excuse given "NO STOCK". This is so lame. It never happen to other fast food outlet. Why KFC is so poor in maintaining their stock. If KFC are can't afford in giving free gift for 24 hours outlet please don't provide car sticker and follow what other fast food are doing. I have found that KFC staff attitude are very poor. When customer ask the manager question on the air-con not working properly, they will just answer "em, ah, oh". What type of standard is this. Did KFC management send their managers for training or they just appoint "TOM, DICK & HARRY" to be manager. Can get cheap labour. Please answer this complaint and don't be a ostrich.

Upon viewing the youtube on the KCF icity outlets incident. It's disgutsing, unnessesory & tanished the KFC Malaysia image 2012.
When sudden in demand arise and long Q from customer, the leader incharge and manager shall observe the stock availability and decide to make a cut-off order to those affected, so that customers is inform an advance of the limited stock, with this innatiative taken in first place, the customers is more than happy to accept . I opinion the icity outlet Manager shall take the responsibility and accountability for failing to act inadvance and also intervence the staff behaviour.
I would suggest KFC Malaysia to re-look the current recruitments policy for the middle & entry level staff, there is needs to redefine the current policy where the new staffs shall be trained on customers services with basic knowledged of handling sudden crisis through the courses and examinition inorder to qualify the staff competency with the job requirements. this will enchance higher standard of the KFC staffs like Mc Donald & others.
Regard. TBY (S'PORE)

I will not go to KFC, i will tell my family members to tell their friends and relatives about this video and don't ever go to KFC and i will tell my friends and let them spread the news to their friends, family members and relatives that KFC is nothing but serving low quality and low hygiene of food. The video in youtube will be shared worldwide. Unless KFC do something for it because KFC mistake is: They hired staff who have tarnished their own reputation.

KFC promised the customer with quality assurance. After watching the video from youtube, I don't think that KFC keeps their promises. I'm a regular customer of KFC and now, I don't think I will stop by KFC for my breakfast or lunch anymore. It's disgusting seeing it and it's sickening after imagining me eating the dirty chicken. Where is the quality? Personal cleanliness, well, I don't see it. I really do hope that the management of KFC search these guys and sack them out of this F&B field. I also do hope to hear from the management of KFC..
Here is the youtube link and as for now, it's still available:
http://www.youtube.com/watch?v=SY3Hungma8s&feature=player_embedded

I agree! Totally agree! After watching this video I am so hesitant towards KFC service! The youtube video has been removed. But i just saw this from facebook maybe its the same. KFC management pls answer! https://fbcdn-video-a.akamaihd.net/cfs-ak-ash4/232121/701/230450766978685_42666.mp4?oh=4e11c51cc834b7577f655fd2486eaa1a&oe=4E149600&__gda__=1309971968_6fce21cacee21b3d8fcf5d39455fba94