The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Kaspersky / restrictions

1 Iraq Review updated:

Kindly be informed that yesterday falling on March 27th 2009 I tried to buy Kaspersky product
online license for 3 PCs/1 year of KIS 2009, and I faced a serious problem for two times during my order
process from Digital River GmbH which is "Order not processed due to export restrictions We regret to inform you that due to international export restrictions your order cannot be processed."...
Last year the dealer was (e-shop arvato) for kaspersky when I bought the licesne key and I had finished the order process within minuets... it was really good...

Sort by: UpDate | Rating


  • Vl
      19th of Mar, 2009
    0 Votes

    I have had the same problem. On the Kaspersky forum someone suggested I contact Kasperksy Support which I had already done. Support notified me that a specialist would respond within two business days. Five business days have passed and still no response.

  • Fr
      21st of Apr, 2009
    0 Votes

    Kapersky has never got the live chat on when I'm online which is practically always and Kapersky support service all around is extremely poor.

  • Fr
      21st of Apr, 2009
    0 Votes

    Kapersky is quite brilliant software and largely efficient. However, there are aspects of the software that I find unnecessarily complex; i.e., Spam Filter and to "disinfect or not disinfect" trojans, etc. Why do users have to go through loops and hoops just to get rid of bugs? That's why we download Kapersky programmes in the first place. As for support service...nix, nil, not, none, nought, zero. I hate that with a company I've paid good money to.

  • Wi
      14th of Oct, 2009
    0 Votes

    I downloaded Kaspersky Internet Security 2010. Was not completly protected after the down load, called for support as was told my BANK had not sent the money yet and would be covered after they received the money.Called my Bank they said had never heard of this policy of this type policy. Gave Kaspersky auth # and they still said not until they receive the money will my coverage be activated. What a bunch of crap.

  • Kd
      30th of Mar, 2010
    0 Votes

    I am having trouble contacting Kaspersky after finding well of 50 virus had attacked my computer after installing Kaspersky anti-virus ware. I have tried to contact them on numerous occasion and they keep disconnecting my calls. Very bad service. The worst company I have ever dealt with. Very poor product as well.!! Double thumbs down. DO NOT BUT THIS PRODUCT.

  • Re
      23rd of Sep, 2015
    0 Votes

    I 've purchased Kasperskey 2015 and activated Parental controll, however when computer on and serf Internet it could be accessed porn sites for some time, after few minutes only it will be activated, why is it???????

Post your comment