JCPenney / boots-order dept

United States

I went to order dept at store no. 0766, they ordered a pair of boots on nov. 30, 2015. They would call me when order came in, I never heard from them, on Dec 10, I called customer service and was told that I was credited a certain amt. to my account because the boots were no longer available. I am very angry, since these were to be a birthday present for someone. Why didn't I get a email or call from JCP about this cancellation, not good for JCP business!!!

Dec 11, 2015

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