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Intelius Sb


unauthorized charged debit card $19.95

Complaint Rating:  100 % with 3 votes
100% 3
Contact information:
United States
An unauthorized charge appeared on my PA child support debit card statement on December 7, 2010 for $19.95. I did not approve this charge. I had no knowledge of this charge. I want reimbursed $19.95 plus compensation for stress, cost, and interest as quickly as possible.
Complaint comments Comments (9) Complaint country United States Complaint category Security Services


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A  15th of Dec, 2011 by    0 Votes
I too have had this unknown unauthorized charge from my account. I am not happy about this and this needs resolved quickly. Please reimburse my account back and take me off your whole system or how ever you found my info.
N  6th of Mar, 2012 by    0 Votes
I ordered a name search for .95 cents and they charged me $19.95
N  13th of Mar, 2012 by    0 Votes
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

If you still need assistance with your account please visit the contact us page on the Intelius website for a variety of options to contact Customer Support.

A  5th of May, 2012 by    0 Votes
They did the same thing to me. This is illegal. Not only is there any notice of this on their reciepts THEY ALSO FAIL to notify you via e-mail that they took the charge out of you credit card account.

EVERY other company sends an e-mail confirmation!!!

That tells you they are STEALING!

Report to your state attorney general - you can do so online. I AM!!!
N  25th of Jun, 2012 by    0 Votes
Unauthorized charge of 19.95
A  11th of Jul, 2012 by    0 Votes
I agree, did the same thing to my wife's account
A  19th of Nov, 2012 by    0 Votes
This company has charged my debit card two separate times now in the last couple months. It is very, very frustrating and I am so sick of these bogus charges appearing on my card transactions and then this money is taken off my card and I can not afford this crap left and right. I am this close to closing out my debit card and I should not have to do this!! Please reimburse my account and please do not for any circumstances take money out of my account again. I made the mistake of ordering info for one phone number and now you have my card info, which I deeply regret. Thank you in advance for your cooperation in said matter. Good day.

11/18/2012 INO*INTELIUS.COM/SB Pending -$19.95
N  28th of Nov, 2012 by    0 Votes
They took $19.95 out of my account. How due I sue them for taking my money??? I wanna sue them!!!
N  30th of Oct, 2013 by    0 Votes
It also happened to me but just to be fair, I called Intelius and I politely spoke to their customer service. I explained to him that I was unaware or missed the part about the monthly charge of $19.95 after 7 days. He said no problem and my money was refunded to me within 5 business days.

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Intelius Logo Intelius
Customer Care Service
C/O Intelius, 500 108th AVE NE, 16th Floor,
United States - WA98004
+1 (888) 445 2727
+1 (425) 974 6194
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