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[Resolved] Intelius / tenant screening scam!

1 CT, United States Review updated:
Contact information:
Phone: 425-974-6100

I just paid $62.45 on a credit card for this company (Intelius) to do a tenant screening for me. What I got was screwed. They gave me 3 prior addresses, and told me the person had no record. What they didn't tell me was they weren't going to give me any credit information which is what I really wanted. I went to and it opened to Intelius. What a rip-off! Do not use this company, the internet Complaint Board is full of other complaints on the same company.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Intelius Customer Care's Response, Oct 22, 2009

    If you require further assistance please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you with your account.

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  • Ro
      28th of Mar, 2008
    -1 Votes

    Of course Intelius is a scam. With all the identty theaft going on do you thnk the gov is going to allow ANY real information to be given out. I am always amazed how people fall for these scams, no offense to you personally. But think about it.

    I've seen the advert for Intelius for a long time and finally got around to confirming my suspicions by googling the company plus any complains and what a mess I uncovered... and still this company is allowed to function! SHAME on the internet!!!

  • Yi
      2nd of Jul, 2011
    0 Votes

    They are a reputable company and uphold the strictest of security standards as required by law. You should have just read what you were getting for the package you ordered, you must have assumed a credit report was included with the background check however it is not and that is clear based on it being absent from what is specifically included. FYI intelius does offer credit report checks if you order them and does offer discounts for those who need to order them often.

    Try one of these searches:

    Hope the info helps

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