After ordering our drinks they arrived with no straws for drinking-minor detail. had to ask 2 servers for straws. after waiting an unreasonable amount of time for our food we had to send the bacon back because of being raw. Tried to eat remainder of meal (mine was french toast -takes 5 minutes preparation) no utensils. Asked 2 servers, including hostess, waited 5 minutes - other patron asked for pancakes to be placed on a separate plate - was not done nor was there any butter for the pancakes. We asked to speak to a manager - 30 minutes later when we left no sign of management. Tried to pay - can only pay server, who carried around a wallet, of sorts, and didn't have the correct change. Took a "How are we doing card" no address or phone number. I will never eat in one of the Ihop restaurants again. The food was not terrible but the service was horrible, the response to the clients, in a customer service business, was very unacceptable.