Portillo's’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of diners are dissatisfied with their meals.
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Strawberry shortcake
I had placed a catering order and picked it up on Sunday Nov 19th Beef, sausage peppers bread and cake. The strawberry shortcake was for a 70th birthday. The cake was awful, to say the least! This was always one of my favorite desserts which is why I requested it for my 70th birthday. The cake seemed like there was a layer of wax throughout the middle of...
My order was wrong
Hi, I recently visited the Schererville Indiana location on Monday, September 17, 2023. I placed an order through the drive-through. I ordered two entrées ask for sweet peppers and hot peppers on both sandwiches to be put on the side. I ordered a large beef and a small beef with mozzarella cheese. Ask the lady at the window if everything was in there, and I...
Read full review of Portillo'sIs Portillo's Legit?
Portillo's earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Portillo's has claimed the domain name for portillos.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Portillos.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Portillos.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Portillo's as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up Portillo's and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Portillos.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Portillo's. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Portillo's complaint handling
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Portillo's Contacts
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Portillo's phone numbers+1 (630) 581-0770+1 (630) 581-0770Click up if you have successfully reached Portillo's by calling +1 (630) 581-0770 phone number 0 0 users reported that they have successfully reached Portillo's by calling +1 (630) 581-0770 phone number Click down if you have unsuccessfully reached Portillo's by calling +1 (630) 581-0770 phone number 0 0 users reported that they have UNsuccessfully reached Portillo's by calling +1 (630) 581-0770 phone number
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Portillo's emailsguestservices@portillos.com98%Confidence score: 98%Supportfundraisers@portillos.com95%Confidence score: 95%
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Portillo's social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025 - View all Portillo's contacts
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