SUBMIT A COMPLAINT

Chicken Licken Complaints & Reviews

Chicken Licken / service

Fa
Mar 18, 2019

Hi Please be advised that we as a family received shocking treatment at abranch where i spent R166.00 Whilst placing my order, my 3 year old daughter asked to use the toilet, i asked the consultant and she said its fine . I looked at my daughter and said its fine she can go with the aunty...

Chicken Licken / you suing small companies to save your billion rand empire

Bh
Mar 11, 2019

As a concerned South African, I want to voice my concern about your recent unapologetic behaviour over the word "soul". It's about time that companies that make their lively hood from killing innocent animals listen to what we have to say. How can such a huge company that makes million...

Chicken Licken / chicken licken pieces (rock my soul 6...)

Mt
Feb 4, 2019

Today I bought Rock my Soul 6 pieces chicken in Stanger ( Kwadukuza Mall) but the manager said its some sort of spice or whatever and just denied the obvious facts which everyone can see. What i would like to know is whats on this meat? Is this what our delicious chicken is made of? Highly...

Chicken Licken / food

Bn
Nov 27, 2018

this branch always does not give you the correct amount of hot wings you have ordered. I ordered the first time - they packed 4 short I ordered the second time - a big order and there was 3 short my last order again there was 3 short. I called the branch and spoke to the Manager, who said...

Chicken Licken / service

Su
Nov 23, 2018

Chicken licken Queensburgh Durban. The service is absolutely pathetic. The staff have no clue on customer service. My experience was on a Friday night 23rd Nov 2018. I convinced my wife to have Chicken Licken instead of the usual KFC. We ordered 2 burgers and a kids meal at 18:24 My...

Chicken Licken / undercooked chicken

Mu
Oct 27, 2018

I bought a meal i ate one piece fineshed it as i start to eat the second piece it was undercooked inside as i was dining inn i went back to the till and the manager on duty was there as i explained to her she told me coz i opened the piece trying to eat the meat am wasting her stock like...

Chicken Licken / poor service from gateway so called manager fortunate

Le
Oct 18, 2018

The most disgusting service and most racist manager that I have come across chicken licken must definitely send him for training as he has no management skills and customer service when ever other race shops there and we have queries he always deals with it in a very unprofessional manner...

Chicken Licken / chicken licken field street durban

Th
Oct 13, 2018

I would like to complain about the service i got from Chicken licken in Durban Field Street. I bought hotwings snack and was not happy with their wings they looked old, oily not at all appetizing. Ive been a chicken licken customer for a very long time but what i got today was crap. I went...

Chicken Licken / chicken wings from hatfield (pretoria) and park station (johannesburg)

Pe
Sep 26, 2018

The one product that I buy from Chicken Licken is the ‘wings' mostly from Hatfield. In most cases, it is evident from the color of the wings that the oil is reused and as a result I stopped buying from there. However, what has made me complain today is receiving even a worse product from Park...

Chicken Licken / service n food

Bo
Sep 23, 2018

I love chicken licken so much but the 1 here in Qwaqwa Mandela park mall, everyday after 6 pm they ensure that they don't cater non spicy chicken . It's only spicy chicken left n only limited one . I went to buy a burger on friday 21 Sept 2018 n the cashier was trying so hard to convince...

Chicken Licken / quality of food

Ki
Aug 6, 2018

I am a huge fan of Chicken Licken but recently came across some issues that has made very reluctant to purchase this one of a kind Chicken! I am into the Soul fire which I feel recently is bland ! Worst is the excessive salt which is a put off ! Twice at Arbour Crossing and recently...

Chicken Licken / chicken licken hot wings

Tu
Aug 6, 2018

I bought 12 hot wings and they where very cold and not as spicy and hot as i usually buy them. I was very disappointed in the food I bought them at jubilee mall chicken licken at pretoria. I usually buy 12 or 16 hot wings and thy are always hot and spicy but that day they where very...

Chicken Licken / customer service

Sm
Jul 23, 2018

I went to chicken licken at Grobler street on Saturday at 15:00 so the cashier didn't greet us instead she was busy talking to her colleagues at the back, we ordered feed my cravings meal with 2 ice cream cones then asked to get the ice cream while waiting for food and guess what we...

Chicken Licken / bad product

Ph
Jul 19, 2018

I went to chicken licken in Hatfield Plaza late in the afternoon. Purchased Rock my Soul Straight and i live about 25 minutes away from the store. It was a take away, so when i arrived i was very disappointed in the quality of the meat, it was very dry, not fresh and it tasted as though it...

Chicken Licken / poor service

Mi
Jul 17, 2018

On the 15th July, I drove from my work 144 Braaimficher to Chicken Licken, Shop 1, IHS House, 220 Bram Fischer Dr, Kensington B, Randburg, 2194, 2.2 kelimeters away. I placed an order (Order#1016) for R301.30, I drove back to work, only to find that my order was missing a Barry Blaze soft...

Chicken Licken / bourie burgers

Ma
Jul 13, 2018

Good day Chicken licken On the 4th i logged a complain on hello peter, for the product that we had bought on the 29th of June at chicken licken in Alberton, i bought for bourie burger and my daughter was poked by a small bone that she found as she was eating the burger, i am very...

Chicken Licken / bad service

Kh
Jul 1, 2018

Hi there just felt I had to share this story about the lady's at nelspruit chicken licken (plaza) it's not the first time it happened to me .I was there to buy because I needed some thing, I bought lama tablets 12 wings which is cost R54.00 I then asked the lady to please buy 5 chilli...

Chicken Licken / chicken licken florentia

Le
Jul 1, 2018

This Chicken Licken's trading hours on Sunday are from 10:00 am. The person who opens the store arrives at 09:55 am. Then they don't open the doors and the customers are all waiting outside, because this Chicken Licken is suppose to open at 10:00. The doors only open at 10:30 after a lot of...

Chicken Licken / meat was too salty that I couldn't even eat it

Ze
Jun 19, 2018

Hi on sartuday I bought 6 pieces of chicken from chicken licken sunnyside, when I get home the meat was too salty salty salty in a way that I couldnt even finish one piece, my 4 year old son ate n had a problem of a running tummy. Pity I was unable to return the meat to the store cause it...

Chicken Licken / raw chicken

Mi
May 30, 2018

To whom it may concern. I would like to formally complain about the food I bought from chicken licken campus square branch auckland park. Some of the chicken pieces were raw & salty. Some pieces still had blood coming from the inside of the chicken. This turned my stomach upside down and I...

Chicken Licken / snackbox

Li
May 7, 2018

On Saturday 05 May 2018 I went to Chicken Licken in Church Street in Pietermaritzburg. I bought 2 snack boxes, the staff was very friendly and helpful, but the food was disgusting. It had no taste and was bland. There where no spice on it and it tasted old. I am very disappointed as I love...

Chicken Licken / chicken

Om
Apr 19, 2018

I am so angry to the core!!! I bought lunch meal max and only to find fluff on the chicken skin!!! How do you expect me to eat that??? It saddens me that even the toasted bread has that! That is just so unhygienic, I am so hungry and yet again i'm stuck with this filthy chicken in my...

Chicken Licken / services

Ad
Apr 14, 2018

Was at chicken [email protected] walk mall, the lady that was assisting was rude, no patience for customers after that she laughs and talk her Zulu language with a bad face showing well that what ever she isis saying is bad, I wonder if soooooo called workers are trained to do such...

Chicken Licken / rotten meat

Ma
Mar 27, 2018

I bought soul mix today at my lunch time, but i wasnt happy with the meat that i found in my take away because the meat was kind of rotten according to the taste of it, i had to throw away my lunch meal, i coulnt go back to the store to complain to them because i had no enough time, please...

Chicken Licken / lunch meal

Mp
Mar 27, 2018

I went to Chicken Licken at Sunny Rock for the first as it is now the nearest store from work. I bought an eight Hot Wing meal with atchaar salad and toast. The toast was extremely burnt and inedible and the atchaar was super dry! I made the mistake of not checking the meal before leaving...

Chicken Licken / product

Sa
Mar 23, 2018

Yesterday i bouth a rock my soul straight at chicken licken at birch acres. When i ate it I found that it tasted stail or rotten then the next day I went to the shop to return the product but the owner was rude over the phone told me he can only refund me for one piece with I found...

Chicken Licken / eat what we give you and go!!!

Ja
Mar 20, 2018

On the 16 Mar 2018 we went to the Chicken licken in Westgate Mall Roodepoort, may I add this is the worst Chicken Licken ever wow what amazingly rude Manager Dimakatso I think she got trained to be rude 'How not to keep your customer happy 101" i bought the rock my soul 6 to be told that...

Chicken Licken / service

Ma
Mar 11, 2018

I just had the worst service ever from a chicken outlet. I went to chicken licken Bosmont and bought a hot wings snack . When I collected my item, Tony Nyathi, the rudest employees I have ever met was so rude and disrespectful when I ask him why I don't get a plastic with my purchase...

Chicken Licken / service

Ky
Mar 4, 2018

Today I was at Tsakane Mall Chicken Licken I am very disappointed about the service I received. The lady who was assisting me was not friendly she was rude she didn't event give me salt. When I got there to ask for them I waited for 3 minutes because they were busy laughing and talking...

Chicken Licken / product

Bo
Feb 14, 2018

yesterday 13/02/2018 bought 16 wings and chips at Chichen Licken Midrand Midway Mews via the Drive Thru. When I got home the wings were off tasting as if they are starting to get rotten. They also had chicken feathers. They were so bad that I had to throw them away. I generally enjoy...

Chicken Licken / inedible, terrible and old hot wings

St
Feb 5, 2018

I went and purchased 24 hot wings on Saturday night the 3rd of Feb 2018 at Chicken Licken in Silverton for an amount of R105.90 and I was served by Ntombi at 19:26, I had visitors and needed the wings to serve them, so I took the order and went straight home to serve my guests, on arrival...

Chicken Licken / cold food

Ke
Feb 2, 2018

Chicken Licken Jane Furse service not up to standard, serving cold food at 9 am. Bought feed my craving, the chips were freshly prepared and warm, but the opposite applied for the wings. Upon complaining to the manager, and returning the items, his only concern was that there were two...

Chicken Licken / quality of the food and customer service

Ge
Jan 17, 2018

Dear Sirs / Madam On the 1 January 2018 I purchased the following from Chicken Licken, 419 Church Street. * 30 Sachets of hot sauce *24 or 36 hot wings * 8 piece chicken pieces * 3 x Boerie Burgers The entire meal was not up to standard. The chips and buns were stale and the chicken wa...

Chicken Licken / hot wings

Se
Jan 15, 2018

Good day. Im a frequent customer at Chicken Licken Arbour Crossing. Today I purchased my regular meal of Party 16 and yet again the product was salty as hell. Also the portions sold to me looked as if they were a week old. Dry and smelly. I threw the portions into a dust bin and went to...

Chicken Licken / customer service/20 min delay

Lo
Jan 7, 2018

the service at the park station is the worst I have evet ever ever experienced in my enter life.they was a problem with the printing of slips by the way which I had to figure out myself.15 mins later im still waiting by the way new orders are coming out after mine.myself and another...

Chicken Licken / my cellphone was stolen in your richards bay store today.

Ma
Dec 12, 2017

I think it is about time you got security guards at your franchise, nothing more disturbing than these paras coming in asking for two rands or for your food. I was in a que today and one para came asking for R2 the lady behind me said she doesnt give money, my fone was in my jacket while i...

Chicken Licken / wrong order, cost law dry and smelly

La
Dec 1, 2017

I bought a hotwing meal with costlaw & breakfast punch, firstly I received the order checked it and I returned immediately because it was not what I ordered. Then I waited again for the right order, I didn't check because I thought all is well now. Boom when I got home opened the...

Chicken Licken / tatamount to theft

Th
Nov 13, 2017

I went to chicken licken groblersdal to buy 3 items(soul sister, slyder & hotwings snack) which they only gave me 2 instead of 3. As I noticed this while at home, the following day I drove to them(+/- 35km single trip) complaining about this. What pissed me off is that they only wanted...

Chicken Licken / chicken

Wa
Nov 7, 2017

My name is Walter Mnisi. I came to buy at dobsonville chiken licken, Im not happy about the product they sold to me. The meat was too much salty that a normal person can not eat, even an abnormal person can not eat. 2km away there is KFC drive thru, but we choose chicken licken cause we...

Chicken Licken / raw meat

Ma
Oct 28, 2017

Nooooooo guys im so disappointed the second time around. I went to chicken licken midway mews in midrand as hungry as i was, waisted my petrol only to find the long queue that i waited patiently on without complaining. Now when i finally ordered i got my food checked if they gave me right...