Complaints & Reviews

hot wings

good day yesterday @ 18:24 i bought hot wings party 16 from the above mentioned restaurant, and only to find...

rock my soul.

Saying I'm disappointed is an understatement. My husband bought us the rock my soul for dinner. Since...


Dear Chicken Licken I would like to Express my utmost discuss in your chicken ! I bought a party 16, rock...

expired chicken

On the 07/01/2020 I went to Chicken Licken to buy Soul Sister 4 with Cone Ice Cream, when I arrive at home my...


Hi good day I am laying a complaint about the chicken liken Sparks road on Thursday afternoon I took a drive...

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size of your hot wings

To whom it many concern. it is now a few times i am seeing this is happening, i am a regular buyer of your...


Good day, this morning I went to the chicken licken in bree street ordered rock my soul 3 with chips and 4...

poor service

I arrived at one of your outlets and was not happy with the service I received, firstly it took me about...

poor service and returned food served

I went and bought the original lunch meal at Chicken Licken Bank City. I left while the order was being...

condition of product sold

Went in to buy our supper and and the list we bought popcorn chick shakers and they were burned, instead of...

sliders and ice cream

Today at about 08:40 I visited Chicken licken Potchefstroom on N12. I wanted to order sliders and ice cream...

family full house meal

On the 24 august I used drive thru< northmead chicken licken> and bought family full house 8 pieces and 4...

disappointing service

Yesterday I was at the Chicken Licken Midrand Mews drive thru and I was requested to park my vehicle at the...

service and food

Today I went to Chicken Licken in Mtubatuba and placed an order of 2 slyders with chips and one piece of...


Greetings Jane Mothoa who works at Mangalani Chicken Licken has been harassing my partner. They work together...

carnival mall (brakpan)

We wanted to by a family meal on the 3 Aug at about 19:30, to be only told that the only have hot chicken left. I told the lady that I can not give it to my children, only to be told the the chicken are still frozen and that she can not help me. We ay got some 4 wings

We are disappointed because we really wanted to have some Chicken Licken.


Lourens Koekemoer

carnival mall (brakpan)


I bought 10 wings x 2 at bridge city today. Im so disappointed and disgusted at how the store thinks we deserve to be derved old hard, dry dark coloured, oil smelly wings which just by looking at them you can see the oil used is from God knows when... This is so direspectful and clearly shows you have no regard for your customers, even judging by your attention to queries, you clearly show you dont give a damn and why should your staff care...?...there are no consequenses, they can just dish us any nonsense they want... now that you know what are you going to do?...

poor service

I went to chicken licken at liberty Midlands mall at petermaritzburg and the service was just poor as I'm writingr this complaint I am still awaiting for ny order of hot wings meal 8 and rock my soul, placed order at 20:13pm and it's 20:52pm we still waiting when we ask we get told the wings are being fried, we were not informed or asked if we willing to wait I was told I'll wait 2 minutes but it's been more than 30min, I drove 30min to buy this meal and now I have to wait for another 30min for such a simple meal I'm so disappointed this is nonsense and all these ladies here don't care they just dragging their feet

  • Ba
    basefistrotten May 21, 2019

    You are complaining about them dragging their feet. I hope one day you are seriously injured and cannot walk fast and have some judgemental jerk like you bashing you for it.

    0 Votes



Please be advised that we as a family received shocking treatment at abranch where i spent R166.00

Whilst placing my order, my 3 year old daughter asked to use the toilet, i asked the consultant and she said its fine . I looked at my daughter and said its fine she can go with the aunty . The lady then opens the counter for her and lets her through . As they walk in the kitchen . The manager then looks at her and another lady and then she looks at me and say they dont have a toilet .

This is the most shocking service that any retail branch can offend to any customer as we talking about a 3 year old girl . Do we need to emphasise on what colour skin the girl wAs, NO . A child is a child period . .. so lets not go down the racist issue . I wont

What I even found more shocking was that the ladys then started speaking in xhosa which i had no issue with but when she turned to me and said we must go over to kfc I then felt absouletely gutted . I looked at both of them and said that My lunch will come out to R300

At this time my wife looked at me and said she will take my daughter opposite the road rather

I hereby appeal to all people of south africa with kids and know what your kids mean to you to totally abstain fron this neglection and pathetic service . How the hell do you deny child access to a damn toilet . I just found confidence in her to go with a lady that she does not know and then to break her heart from a national franchise can and will not be acceptable .

Dont expect a thank you or kind regards from this as nothing from the service we received comes close to pleasing

I will not stop here . Today the chicken licken brand will shake

I welcome any social or vocal media to contact me directly on [protected] for further action


you suing small companies to save your billion rand empire

As a concerned South African, I want to voice my concern about your recent unapologetic behaviour over the word "soul". It's about time that companies that make their lively hood from killing innocent animals listen to what we have to say.

How can such a huge company that makes millions of rands a year, benefit from suing a small vegan company just because the company has the word soul in its name. Have you sat back and thought about what you are doing.

One possible reasons why a person becomes a vegan is because they become aware of the violence, pain, and barbarism that is associated with consuming animals and animals products. This compassion to animals happen through the understanding that animals and humans both have souls and are the same. It can happen through the understanding that animals also feel pain and hurt equally to humans. So obviously, the word "soul" has an association with being vegan. So it makes sense to call a vegan cafe something with the word soul in it.

I can't understand how you believe that you own the "brand" soul. Are you going to sue God next because the word soul in religious a scripture.

Your trademark of words that's are associated with food in general like "soul food", "hot wings" etc, to me personally shows how your billion rand empire can get what ever it wants.

But remember, the public is not blind. We all see what you are doing.

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