Humana Prescription Drug Insurance / numerous problems with all aspects of contact
Do not choose humana perscription drug insurance — unfortunately I did. My premiums and copays went up by 50% just three months into my plan. (Bait and switch??) their customer service people are poorly trained at best and rude at worst. They sent me a letter denying coverage for a drug I had never heard of nor was ever perscribed for me! Tried to say I hadn't paid premiums even after they had a copy of the cancelled checks from my bank showing they had cashed them well in advance of the due date. My pharmacist just cringes when the name humana is mentioned. They are a problem all the way around.
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